I did not have a satisfactory experience with Priority One. First of all, they keep $400 of the…read moresecurity deposit as non-refundable move-out fee. Absolutely ridiculous, considering you still have to clean, replace all the lightbulbs, and do a lot of items on the move-out checklist. Then, the washing machine in my apartment was broken for the better part of the summer and there was a leak from the hot water heater that reocurred several times. They did not offer any kind of discount or anything for this inconvenience. Finally, despite documenting that the walls were in poor condition when I moved in, they charged me $395 for painting. I received less than half of my security deposit back, even though I only lived there for a year and took good care of the place. Rental company options in Lynchburg are limited, but it's best to sign a lease with Priority One with your eyes fully open.

What a Horrible Move-Out Experience…read more We lived at this property for about two years and were excellent tenants. We paid our rent on the first of every month without a single late payment and only submitted two or three maintenance requests during our entire stay. While we were in the process of buying a townhouse, we contacted management and asked if they could list the property for rent as soon as possible. We explained that if the home was rented quickly, we could avoid the lease-break penalty. However, if it was not rented, we were fully prepared to pay the early termination fee. Despite this, management was extremely slow to list the property and showed very little effort in helping us. Their lack of urgency made the process much more difficult. Ultimately, the property was not rented, and we decided to remain in the home until the end of our lease. After being reliable tenants for over two years with a perfect payment history, we went above and beyond to take care of the property. We regularly replaced air filters, light bulbs, and fire alarm batteries, and even invested our own money to purchase grass seeds and maintain the backyard. Despite being responsible tenants who cared for the property, we were not offered a reasonable lease renewal option. Instead, we were only offered a month-to-month arrangement, which was significantly more expensive and created uncertainty. It felt like we were being pushed to leave the property, similar to what happened to other tenants in the neighborhood. This does not appear to be an isolated situation. At least three of my immediate neighbors experienced the same issue and ended up leaving the property because they were not offered a reasonable long-term lease option. It appears that management does not encourage long-term tenants to remain in the property, although they never provided any explanation for this approach. Before moving out, I noticed that the microwave was not working properly and requested that they replace the light bulb. I was told they would wait until after we moved out so they could charge us for the repair. That response was very disappointing and showed a lack of willingness to address a simple maintenance issue fairly. We hired professional cleaners before moving out, and the property was left in excellent condition. More than 50 days after vacating the property, I contacted management to inquire about the return of our security deposit. Instead of receiving our deposit or a clear explanation, I was told that I actually owed them additional money. This was extremely frustrating and unacceptable. I had heard from other residents about difficult move-out experiences, but I never expected my experience to reach this level. Based on my personal experience, it feels like this management company is more focused on finding reasons to charge tenants after they leave rather than recognizing responsible renters who take good care of their homes. I cannot recommend renting from this property management company. If you decide to rent here, document everything carefully and be prepared for a potentially stressful move-out process. Our experience was disappointing from beginning to end.

What an amazing experience! Julie was very professional, very knowledgeable and super nice too…read more She says that she doesn't just sell real estate, she is a client advocate and boy is she right. We had a couple interesting experiences while looking for our new home. She went to bat for us every time. And when we asked for her opinion she told us the truth. She knows how to negotiate a great deal and isn't just after the commission. She looks out for her clients best interest. She has a great team behind her as well. She gave us referrals for everyone needed to make our closing smooth and on time. Once under contract on our home, the process was super smooth and dare I say painless. We even had some fun and laughs during what can be a very stressful time. Julie is the best! We highly recommend her for your home buying/selling experience. She is our forever real estate girl!

From the owner: Julie Gurel is a full-time REALTOR® in Lynchburg, VA. Years of experience has brought Julie to the…read moreconclusion that the most important part of serving others involves excellent communication. You will find Julie to be a forthright, genuine, intelligent, & trustworthy agent, placing your interests above all else. Julie works to ensure long term satisfaction with every purchase. She will be the first to tell a client if she feels a property is a bad investment, or if you would benefit from waiting before selling their home. This kind of integrity is the foundation of her business. Julie is determined & steadfast in the pursuit of her clients' dreams, whether to sell at the best possible price, or to purchase the perfect home. Her clients are able to draw on her experience, benefit from her listening skills, & utilize her unbeatable work ethic and negotiation skills. Julie started her real estate career in 2013 out of Nashville. She went on to get her TN Broker's License in 2019. She helped hundreds of families in Tennessee realize their dream of home ownership, & earned awards for record-breaking sales. Julie was raised in Virginia, and she returned to her home state in 2020. Having grown up in VA, she has intimate knowledge of the area. She now has her VA Broker's license and currently serves as an Associate Broker with Lynchburg's Finest Team. Julie is a real estate investor. Her experience in this area provides valuable insight to others who wish to invest in real estate.

Carrie at Pike Title did an outstanding job guiding our seller through the process! She made…read moreeverything clear and stress-free, and our clients felt immediately comfortable with Pike handling the sale of their home. Highly recommend!

Stay far away from this company. They will lie to you about important aspects of your closing,…read morethen get angry when questioned about them. When confronted, they will laugh at you and call the police, as if you've done something wrong.

Unfortunately, my experience with this company is the same as the other two reviewers. While they…read moreseemed great to work with initially, they were not committed to helping my organization find a building - they were much more interested in using our offer to get a higher bidder and larger commission. VERY disappointing.

I have had nothing but great experiences with Shane at Gentry. He is great and communicating with…read moreour company and keeping me informed. Thank you Shane for a great experience and we look forward to continuing our work with you moving forward.

I just started renting from Forehand, I have a beautiful apartment. Very nice neighborhood, Nicole…read more The property manager is very helpful and kind. All I can say is if you're looking for a home, you'll find it with Forehand.

I never had any major issues with them but then again I was grateful for the price and the location…read morefor me and my dog. I think they had a great bunch of options for me to choose from in my price range. I like that you're able to pay rent online or go locally to the building. When I told him I had ants coming in from somewhere they had an exterminator take care of it. Whenever the water wasn't running they fixed it immediately because it's included and it's a necessity. Forehand is ok with me, friendly staff as well

I contacted Jason Shockley multiple times regarding one of his listings that we were interested in…read morepurchasing. I never heard back from him. We tried the "contact us" form on the website and only ever received the automatic reply. As a last ditch effort, we made an offer electronically on the house through the website and still never received any type of response. This is a terrible way to conduct business. I will never do business with him, despite how much we like a house.

From the owner: What makes Keller Williams The Realty Group in Forest, VA so unique is that everyone specializes in…read moretheir one thing. Our buyer specialists work with buyers only and are on the phones daily looking for that perfect home for our clients, the marketing specialists focus solely on marketing our listings to get them sold in the least amount of time and for the most amount of money - they spend their days looking for a buyer for each one of our listings being proactive, our transaction coordinator is there to see that every transaction runs as smoothly as possible to provide the best level of customer service, and our computer software developer works daily on making sure that our listings have the best online exposure. This way when you hire us you are truly hiring a team and not just one person trying to do it all. Our team's goal is to provide our community with the facts and to be a real estate source of education. Customer service is our main focus and getting you to the next phase of your life is the end result. We service Bedford County, Roanoke County and all surrounding areas. Give Keller Williams The Realty Group a call today to see what possibilities are available!

We highly recommend Dan Callaway when searching for a new home!…read more We were in a definite time-crunch last year when the lease on our home was running out. We were also relatively new to the area. Add a newborn to that list, too! Dan was so understanding and patient. He drove us all around looking at homes in the lynchburg area. He explained things in a way that made us comfortable in putting an offer in on a newly listed home. He ALWAYS returned our calls and returned them QUICKLY. We got the home we wanted, when we wanted it, and he helped put everything in order finding us accommodations while we waited. Highly recommend Dan Callaway!

From the owner: In todays market you need more than a sign in your yard. I market you electronically with your own…read morevirtual tour, website, distribute your home to hundreds of sites such as Realtor.com, Zillow, etc. plus locally in the Real Estate This Week and to all active Agents. Anyone one can place a sign; however, few understand marketing.

John has worked with us on several occasions as a buyer agent. He is a great negotiator and has…read moreexemplified a superlative work ethic--even working on documents during his family vacation. He is well-connected to top shelf vendors like loan officers, home inspectors, etc. He worked around the schedules of my wife and me for showings, etc. When we're ready to sell our current house, we will have no hesitation in asking him to represent us as a seller agent.

My biggest complaint is the maintenance that they hire. With my old home with a different company…read morethey allowed their tenants to know in advance about maintenance via email AND phone call. However with this place I have had the same maintence guy be very rude to me. He will barge into my home without so much as a single knock on several occasions I have been in my bedroom or exiting the bathroom completely nude without hardly any chance to get dressed before he rushed through the home. Today he rushed through and saw my son using the restroom and proceeded to talk to him. This is very inappropriate behavior. I live alone with my children and myself now and I could not ensure our privacy and safety while we remain here. It was a complete invasion of privacy and unprofessional. The only positive note is that Lighthouse will sometimes work with tenants on the rent but prepare for a unfair large fee.

I decided to checkout this company and It was a big mistake…read more The staff very unprofessional, unorganized and no knowledge what's so ever they doing I don't know how this company still in business My advice is run away from them ! They in business to screw people over Very sad I hope the boss or manager of this company revamp this whole fiasco Be firing himself and his employees