We canceled a contract with Pinnacle Martial Arts within the 10 day cooling off period as legislated in Ontario. The contract was signed and paid for on October 25 2021. I withdrew my daughter on October 27, in email and in hand delivered letter, which was handed off in person. My money has not been returned to date. For the first week I was told the money was being held in an account and presumably be returned once it was released. Since then I have received no reply to my multiple attempts to contact them via email and phone. Now, I've had to resort to leaving a poor review in-order to get the company's attention. I don't like leaving bad reviews and I don't usually do it, but I am owed 561.61 dollars from them and that is alot of money to me. read more