Upside: Pinnacle came through in a crunch. Had to video-conference and didn't have the abilities to Skype or use any other program through our client's network security. Last minute call to Pinnacle, they assured me it would work, they even took over the reins to do a test run with the client to assure compatibility. High-five to Dewayne @ Pinnacle for all the help; he's awesome.
Downside: Options like this are expensive. Like $200/hr expensive. Unless you're billing a facility like this back to your client or need a large capacity video-conferencing facility for serious meetings, do everything you can to avoid choking on that bill. read more