All of the employees of Clark Premier have been excellent to work with. They are professional at…read moreall times. Andy is mindful of the cost of each repair and helps us to weigh cost versus benefit of each option. We have trusted the company to do all of our plumbing and heating work for over 7 years.

My electric water heater went out on me back in May and these guys came out very quickly and worked…read morewith my home warranty plan to get everything up & running in no time. Very professional and tidied up afterwards. Not many places to go in Iroquois county so I'm glad Webers is a good company. Tom is awesome!

I had an emergency water leak in my bathroom. I contacted Weber Tuesday morning and was promised a…read morereturn phone call. It's Wednesday night (over 40 hours) and never received a call from them. I would never recommend them or use them. Horrible customer service. I like to use local businesses. Not anymore. It's sad that they couldn't even contact me and tell me that they didn't have time to do the work. Common courtesy is seriously lacking.

I was recommended Forrest Plumbing by the real estate agent who sold my my current home. It was a…read moregreat recommendation. Ever since our first service call by Forrest Plumbing, I won't use anyone else. Kind, courteous and reasonable in cost. Remember, you get what you pay for. They always show up on time, do their job, and leave. I know there's nothing more to worry about because of the great quality of their work. Curt and Taron (sp?) haven't disappointed yet. I highly recommend them for all your HVAC/plumbing needs in the area (Fairbury, Forrest, Chatsworth, Piper City, Gilman, etc.).

From the owner: Plumbing Heating Air…read moreConditioning Repair and Installation of Water Heaters Wells Kitchens and Bathrooms Over 25 Years of Experience Weekends by Appointment 24 Emergency Services Products: Air Conditioning Bathrooms Heaters Wells Services: Heating and Cooling Repairs Installation of Heaters and Air Conditioners Plumbing Services Water Heaters Toilets Sinks Showers Water Filters Remodeling Location Facts: Across from Rieger Motors Street Parking Handicap Accessible

Kevin has done a lot of work for me in the past and it's always been more than satisfactory.read more

I highly recommend this company. They were a referral from my usual plumber since they were unable…read moreto come out until the following week. KRK returned my call promptly and followed up the next day with a call and service. I had to replace the water heater for our home. They arrived on time and immediately began to take apart my old heater, while their coworker went to get the new one. They did an excellent job installing the new water heater and cleaned up after themselves when they were done. They also took the old water heater with them, so I don't have to bother with finding a way to dispose of it myself. The fee was reasonable, carefully itemized every amount, on my statement. They were very professional and friendly to talk to. I actually felt that they cared enough to do a good job.

I'm writing this review from a very satisfied customer perspective - who recently spend a few…read morethousand dollars with Goodberlet. I've used them twice. The first time was in 2021 when we got our ducts cleaned. They were very thorough - ensuring all input and output ducts were clean and explaining the process. The second time was just the other day (Nov 2024). I wanted the ducts clean and set an appointment for 2 weeks out - BUT - then the furnace stopped working to I called for advice. They sent a technician out as soon as feasible (the next day) who did a thorough investigation and said that our furnace was 23 years old, and 8 years past it's expected "lifetime". I'd noticed that it wasn't heating our bedroom well anymore. He gave us the option to repair it, yet also said we could get a new furnace for about 3 times to cost it would take to repair and be more energy efficient. We sat down and discussed pros and cons with no pressure. We ended up buying the new furnace - as they installed - they explained how to work it and what the differences would be. While they were coming, we looked into a more energy-efficient air conditioner as well - as ours was 28 years old and figured "while they are here". They took the time to explain the differences between 1996 technology and 2024 technology. By having them install both a new furnace, and new A/C, as well as clean the ducts - they were here for 10 hours - and wouldn't leave until they were sure everything was right - even though it was 7:45 at night when they finished and pitch dark out! Afterwards, I needed a combined receipt, and I talked to Christine and she quickly got me what I needed.

Recently, I had service completed to insulate my HVAC ductwork. While the quality of the…read moreinstallation itself was acceptable, I was very disappointed with the handling of the material costs that I prepaid for. The amount of materials required for the job appears to have been significantly overstated. Unless I had specifically questioned the excess, it seems the unused materials would have been removed and potentially used elsewhere despite being charged to my account. What was even more concerning was the lack of communication afterward. When I attempted to address these concerns, the manager did not make himself available to discuss the matter or answer my questions. This experience left me feeling frustrated and dissatisfied with the company's materials ordering and customer service practices. Customers should be aware.

I had a sewer line pipe that rusted out on our old home. This family owed and operated business…read morecame out and replaced the pipes. They were clean and polite. I felt comfortable with them in my home. I highly recommend them!

I will start by stating that my review may be skewed as a result of paying a second time for labor…read moreas a result of my AO Smith water heater failing in less than 5 years. And if $400 per hour is reasonable for you, then these guys are a great choice. I just felt the rate was extremely high @ $1200 for 3 hours of labor. I was in a rush so hunting for service was not part of my plan. I thought $175 per hour for having my sprinkler system serviced earlier in the week was crazy until I found my water heater leaking on Wednesday LOL! The positives are; Received a visit next day at 11a Replacement water heater was installed by 3p same day Area was cleaned and no other issues related to hauling out old or new into house The cons; Expensive charge for using credit card Not BD issue, but warranty does not reset (but that's a different review for AO Smith) Hopefully you find this review helpful and by visiting this site you are more prepared than I was and have some time to research your options. Good Luck!