I went happily into this store to buy a birthday gift for a sweet 5 year old girl. I got excited over the selection of many of her favorite things. As I talked to the clerk about how cute things were and how hard it was to decide, she snubbed me and grabbed the items and started ringing them up. I told her I was still deciding and to help the next person. Once I decided, she rang up my items. I asked if she could gift wrap and she snapped that there was no gift wrapping during the sidewalk sale. I said ok, but could I have a piece of the ribbon they usually use? Once again snapped, " no, we aren't doing any of that!"
Another clerk came in and the first one was busy with another customer. I asked second clerk if it was be possible to get a box so that I could wrap my gift myself. The first clerk yelled across the counter and said I already told you we aren't doing any of that. Maybe she was annoyed by me, but I nicely asked and I believe I was kind to her.
I told her she could try to be nicer. Once again, she rudely snapped , "I was nice!" My happy mood when I walked in disolved immediately.
Maybe a sign should've been posted that during the sidewalk sale they won't give boxes or a gift wrap and the gift wrap could be put away in the back.
With today's online ordering trend, I would think that the store would want to be especially nice to its customers. I understand it's very hard to run a small business in this day and age. I will likely take my business elsewhere. read more