vibe is great, always have the nicest staff. customer service is always great :))) they also have…read moregood deals you can look out for!

The first time in this store ever the other day. A customer told me I was too white lol. Anyway, I…read morealso read online that there was a UVA bed here and I wanted to try it. Super long story short... Taylour did an amazing job of explaining every bed and how to use them correctly, the different membership levels and all of the different lotions to a degree that I have never seen before. If I asked a question there was not a blank stare looking at me with a hesitant answer that sounded a lot like I dunno but somehow I have a bottle of something in my hand that is perfect for exactly what I want! Amazing! I have visited two locations so far. The second one I would not rate a 5 star but that is because Taylour was not there. On to a happy warm spring. If your new or maybe feel improperly educated by pre-teens then go hit her up.

It's been years since walking into a tanning salon. My husband (newbie) and I walked in greeted…read morewith 3 very sweet young ladies and all smiles. Kayla walked us through the process, help tailer a package and explained to us the different types of tanning & beds. Gave us a tour as well! They were on top of cleaning as we walked as well quickly right as we were leaving. Wonderful costumer service, welcoming/inviting & very informed on the products. We're glad we came to this location and excited to come back!

Very well kept establishment, the girls at the front desk are nice and willing to answer any…read morequestions I had.

I bought a bunch of tans years ago that 'never expire'. I went in a couple months ago and asked how…read moremany I had left. I was told none as the tans I had previously I 'had not purchased'. I corrected the employee. She then said I had purchased them at a different location that is no longer a desert sun. Also incorrect as I live just down the street from this location. I was given the customer service number finally. When I contacted them, I was told they had a computer upgrade so those tans that don't expire are no longer valid. They could contact the owner of the location but there's nothing customer service can do for me. It's been months and I'm still waiting to hear back. In the meantime, I purchased more tans and was told today I only had some of the ones I had purchased on my account.

I've been a customer since 2012 (I was 28 at the time) and signed up with a monthly sunless…read morepackage. Been paying a certain rate since then - cheap! I moved to Arizona last year and put my account on hold, just in case I'd move back and will keep the same rate.. Well today I called in to update the card on the account so my hold does not get cancelled. Their manager told me my sunless account is actually an 18 yrs old and younger account! - OKAY WHY??? I was 28 when I bought it. Soooo since it was listed that way, I could keep my account on hold but the second I reactivated it that I would have to go to the current pricing. WTF!!! WHY WAS I PAYING TO HOLD IT THEN?! Finally after this long I'm done.

MARY IS THE BEST !! I just walked in and was really skeptical since many places don't really care…read moreabout you or they just want to sell there memberships and that's it. The facility: super clean and insanely welcoming. Mary gave me a tour and showed me the "red light", cocoon, gold beds, diamonds and so on. Then she showed me the different beds, what makes them different and why . Also they have a teeth whitening area and a spray tanning section as well !! It was really perfect ! Mary: she gave it to me straight I'm from Long Island and I hate scammy reasoning and "why I must join" jargon, Mary helped me find a package to try. Which I'm doing the 1 week for the price of one session. Which I then brought 2 small packets of lotion that she picked out because in my opinion they know what works and what doesn't. I loved that she told all the pricing and packages and what came in them. I told her that I'll be using them religiously! The tanning beds were top Notch , I'm used to older beds that I'm just dying in from zero fans . These were amazing ventilated and I kept cool the whole time while getting a bomb tan ! After two days I already see a wonderful difference and feeling great about myself !

yes. great staff, nice beds, clean, nice atmosphere.. good tan. I recommend lathering tan lotion…read morefor indoor tanning on first, then just go and tan.. you will not be disa

I came here in the winter for my first ever spray tan for a formal ball I attended. I was nervous…read moreto be orange and streaky but I was bronze and glowing! Absolutely shocked with how perfect it was and wish I could do it all winter long. The sweet young woman at the front desk helped me feel confident about the process and helped me pick a solution that would look best. And she couldn't have been more right! I will definitely be coming back before vacations and at the beginning of summer!

Very good and genuine staff . Always welcoming with a positive and caring attitude and every one…read morehad such a great smile!

This was my first time getting an air-brush tanning service! I'm a seasoned ex tanning bed goer,…read moreand spray tan booth gal. As skin cancer is apparently genetic in our family, I've completely switched to sunless tanning for the seasonal transition between winter and spring. Safira was very professional, punctual, and detail oriented. She ensured I was comfortable at all times, and did a wonderful job! Not to mention she works out of a beautiful and clean studio! I'm very happy with the results. This was a rapid tan, with a 2-hr rinse period. Below is my before, after, and next day result :) Definitely the most evenly toned tan I've had.

My tan was perfect, I had only ever done a versa pro spray and going here was a totally different…read moreexperience. The tan looks way more natural, has lasted way longer, smells better and didn't make me break out. Very cute spa and welcoming 10/10 recommend

She explained everything very thoroughly. She was professional and well knowledged. I will be…read morecoming here again.

Do NOT go to this place!…read more Owner Michelle- should NOT be in customer service- She talked down to me to tan, like I was stupid, i felt so belittled.. I've been tanning for over 20 years. Her beds are not level 4 there so small, she'll tell you how long you can tan and that you can't tan everyday! BS! My fund was not in full because she charged me a processing fee?? What the hell is that?!? She thinks her stuff is different from others, and hers is far behind and is not better by far. The worst tanning I've ever experienced. DEFINITELY READ BEFORE YOU SIGN. YOU WONT WANT TO TAN . YOU DONT TREAT PEOPLE THIS WAY.

I went and got the deluxe derma-plane facial with emma! she was great and it was amazing!!! i've…read morenever gotten any sort of facial before it was so relaxing and my skin felt so good after. I will definitely be back to her!

(Realized I forgot my review in my drafts! So I'm posting it now!)…read more I usually give a salon multiple chances before writing a negative review--unless something seriously goes wrong. Unfortunately, in this case, it did. I've been here a few times for lashes and once previously for hair, and my first hair appointment was great. The stylist was gentle, communicative, and professional. I loved my hair, was shown products afterward, and happily purchased them. I left feeling taken care of. This second hair appointment was a completely different experience. I was greeted by a young stylist who seemed pleasant and understood what I wanted. However, once she began, I immediately noticed she had extremely long, sharp acrylic nails (about 1.5-2 inches). While I have nothing against acrylics--I wear them myself--there needs to be a limit in a professional setting, especially when working so closely with a client's scalp and hair. She colored my hair without gloves, which already made me uncomfortable. Throughout brushing, coloring, and washing, my hair repeatedly got caught in her lifting acrylics. My hair was yanked out multiple times, and at points it was genuinely painful. Holding a brush seemed difficult for her, and the brushing was rough and uncomfortable. The shampoo experience was by far the worst I've ever had. Normally, that's my favorite part of a salon visit. Instead, due to her nails, she couldn't properly massage or clean my scalp. The shampoo barely reached my roots, yet my hair was pulled the most at the bowl. My scalp was sore for two days afterward, to the point where brushing hurt. I'm a mom of three and a full-time college student, so self-care time is rare. I was really looking forward to relaxing--maybe even reading--but it was hard to focus through the discomfort. On top of that, the stylist seemed mentally checked out, asking me the same questions twice and lacking awareness of the situation. When the service ended, she simply removed my robe and said thanks for coming. No walk-out, no product recommendations. I had planned on purchasing shampoo, conditioner, and heat protectant again, but I left without anything. I still paid for the service and left a tip. After taking a few days to cool off, I felt this needed to be said. This experience was unsanitary, painful, and disappointing. My hair turned out "meh"--the haircut felt rushed, I didn't get the layers I asked for, and highlights alone don't make up for the experience. I truly loved coming here, but after this, it won't be my salon anymore. If you come here for hair services, I strongly recommend choosing a stylist whose nails allow them to work safely, hygienically, and comfortably--preferably ones that can fit inside gloves.

Awsome customer service great beds and kind people Emily x 2 are the sweet Jessica as well all the…read moregals are amazing love it here I always go several times a week

Usually am a Sumner location costumer and love it --- went to bonney lake & the girls at the front…read moredesk were extremely unkind and not knowledgeable. Not sure the girls' names but it was 3/25 around 1pm.

Emily, that was working 11/6/25 evening, was so friendly and helpful. She really took the time to…read moreexplain something to me that I've been curious about, but never really got to ask because everyone is always so busy. She really went above and beyond to provide good customer service. She definitely impressed me, more pe that work in customer service should be like her.

I have been going to this location for 2 years. The staff is always so sweet and accommodating. I…read morehave nothing but great things to say about this location