I only have positive things to say about Chapel Hill North! I just had a couple of days to find an…read moreapartment when I moved to North Carolina earlier this year, and Sharonette helped me find the perfect unit for me right away. From Day 1, Sharonette and Ms. Sandy have been very welcoming to me. The premises are well-maintained and maintenance requests are done almost immediately. I want to thank the front office for hosting and organizing so many fun events -- we have a great community here! I highly recommend Chapel Hill North to anyone looking for a great place to live. -Calvin, Apt 314

Horrible complex to live at . Multiple maintenance issues since the beginning of my lease . The…read moremaintenance team has no clue on what they are doing , mark the maintenance lead will say on the portal that the issues were "complete " but in reality he doesn't come or just doesn't have the knowledge to fix the issues . Rest of the staff from the leasing office (Sandra Boykin and Jamilha ) will sweet talk you on becoming a resident but after being a resident they are not helpful , any issues you bring up to them they make you feel like you are bothering them and will get an attitude instead of being cordial and adddresing any issues during your lease . The complex is a very dirty , roaches e everywhere including in side the unit ( hallways , parking deck,, main entrance to the building , ) the events they have monthly are horrible, nothing but cheap stuff from the store and don't have enough for residents . Overall a horrible experience for the amount of money they charge each resident . If I could give this place a negative review below zero I would . I have had to stay proactive about my unit issues and waste my money and time fixing most of the issues . They have a lot of building code violations and health violations aswell . Be ware of this place and stay far away from it .

This is such a wonderful community to call home! The process for moving in from application, to…read moredeposits, and key pick-up was smooth. The Office Leasing Agent, Brett, was very personable and helpful as I requested several pre-Move-In walkthroughs to see the layout and dimensions for furniture. The property is great for young professionals, families with young kids, pet-owners, and anyone who enjoys beautiful surroundings in an quiet neighborhood. Plus, there are a lot of resident activities throughout the week: Food trucks, social hours, pet treats in the Office. I look forward to calling Chapel Watch Village home!

I have been living in this community since June as a temporary house. We've had problems with the…read moreair conditioner since June. The maintenance people have come out and replace the thermostat replaced the capacitor, and now they are working on replacing the condenser. Unfortunately, they came in and decided that the house was cool enough that I didn't need temporary air-conditioning. They failed to let me know about it. They made that decision universally without including me as the tenant which I thought was disrespectful and poor business decision-making. I of course, notified management, but it was after the fact since I wasn't aware that temporary air-conditioning/portable unit could have been offered to me for my comfort and safety. This is disheartening.

Ms. Elizabeth was truly heaven sent throughout the entire process, from the months of communication…read moreand coordination before I even moved in to afterwards as well. She is such a kind soul with an amazing personality and truly outstanding customer service. I saw someone used the words "rare" and "invaluable" on another site review for her and boy did they nail it. Ms. Elizabeth genuinely cares and you don't get that with a lot of people. She is patient, helpful, and always willing to make sure things are taken care of. Having her really made a difference in us choosing this community as our home. I hope Ms. Elizabeth remains at this property because she brings light to others and is such a pleasure to work with. I am so grateful for all of her help and kindness. Thank you, Ms. Elizabeth, for being you! YOU'RE AWESOME!!

I just want to give a big THANK YOU to Allen for his quick response and excellent service! My smoke…read moredetector started beeping (which we all know can drive you crazy), and Allen had it fixed and the battery changed within 30 minutes of my request. He didn't have to act that fast, but that's just the kind of person he is--always on point, professional, and dependable. Allen truly deserves recognition for the hard work he consistently puts in. Speaking of recognition--I'd love to suggest that management consider creating a Yelp QR code for the property. Google only allows you to post one review, but Yelp lets you give credit where it's due more than once. That way, great team members like Allen can get the ongoing appreciation they deserve! Thank you again, Allen, for always showing up and handling things with such care and urgency!

I moved to Ardmore Cates Creek in February 2017 after commuting an hour to and from work for a…read morelittle over a year. I briefly relocated from Cates Creek for school reasons and knew I had to return back "home". I'm so glad to be back home where I belong. Safety was one of the key reasons I love the place. I have yet to feel unsafe especially since I work varied hours. Additionally, the neighbors are friendly and truly seem to be happy living here. Finally, management. Words cannot express how much I appreciate management here. Their goal is truly to ensure that the residents are happy within the community. I understand that others have reviewed the community in a negative content. But for someone who as I stated above moved briefly, I quickly realized how blessed I truly was for having an apartment community and management that cared. Individuals must always remember that not everything will be perfect and it's always a work in progress. It just takes communicating along with compromise.

If you have a family I would recommend avoiding this complex. It's loud, over-crowded and…read moreunpredictable. The maintenance crew that up keeps the grounds starts at 8am zooming around the buildings with no real pattern and blaring loud engines from their equipment will make sure you're awake before 9am, they only come once a week but being able to predict what day that is, has become impossible so it's a surprise everytime. Management doesn't acknowledge or solve any complaints they just send out emails "nudging" people to fix the issue. Have not been pleased whatsoever by the way this apartment complex treats its tenants.

I have toured this property and it's absolutely amazingly beautiful and peaceful. I am seriously…read moreconsidering renting at this property! The leasing office staff and maintenance are professional and courteous. The location is perfect!

I've been living here for a year & management has changed a couple of times. Don't recommend them…read moreat all. Since the change office hours have changed there's no longer a drop box for rental payments to be made AFTER OR BEFORE HOURS for people who WORK ODD HOURS. Also the rent portal to make payments is NOT RELIABLE. Some "amenities" are NOT available. Really hate this complex it's not worth the headache. If your looking for "luxury" living this is NOT the place save your time & $$$ it gives very basic with a splash of cheap updates.

The maintenance team is incredible, they respond quickly to every request I've put in and each…read morerepair fixed the issue the first time. Highly recommend!

I want everyone to know about how little Lori and MacKenzie care about the residents. I left a…read moregreen Yeti mug in the bathroom while visiting my Dad, who lives there. Lori found it and LEFT IT OUT in the lobby where anyone could take it. And sure enough, it was stolen. When I suggested that they set up a lost and found in a secure area, Mackenzie defended Lori's action. BEWARE of the Berkshire rental agents, they will gladly give away anything you leave behind!

I've lived at Cosgrove Hill for about six months and can honestly say that this place is as good as…read moreit gets in terms of apartment living. Kevin and Paul do a fantastic job with management overall and made me feel very welcome when I initially moved in. There are also regular community events of one type or another. Maintenance has always been prompt and you can enter requests using the resident portal. From what I've read, these units were originally built to be condos and the quality of my unit shows it -- there are nice touches like hardwood floors, stainless steel appliances, and track lighting. The climate control works great and my unit appears to be very energy efficient -- I always turn the A/C or heat off when leaving for work in the morning and when I return in the evening, the temperature is within five degrees of when I left no matter how hot or cold it was during the day. In my experience, Cosgrove Hill is also quiet.... I don't hear my neighbors and noise from outside the building is minimal (well, maybe except for the occasional sirens on Fordham Blvd). The location is great... a lot of shopping and dining is minutes away, although not quite walking distance. I work at UNC and it's a five mile drive. Cosgrove Hill might be slightly more expensive than other apartment complexes in the area, but in my experience it's well worth it -- based upon my experience you can't go wrong choosing to live there.

Disappointing Experience at Cosgrove My time at Cosgrove was…read moreincredibly disappointing. The management conveniently added stricter rules after I moved in, even though they were much more relaxed beforehand. From the absurd rules to the repeated break-ins during my stay, it was one of the worst complexes I've ever lived in. They'll find any excuse to charge you extra fees, whether it's for cleaning or repairs on items that were already broken before you moved in.To make matters worse, there's a clear issue with racism within the community. If you're a person of color, be prepared for discrimination both from the management and other residents.Additionally, once I moved out, they displayed unprofessional behavior by ignoring my attempts to contact them until I persisted. This lack of communication was completely unacceptable.Overall, it was the worst experience I've ever had, and I wouldn't recommend this place to anyoe!

Decent rent, reasonable amount of space, walking distance to downtown Carrboro, and a swimming…read morepool. That's why I lived in White Oak 2 different times during my 3 1/2 years in the Triangle. A good bet for your money while you get through school.

I had a great experience visiting this community. Angela and Breanna were very professional and…read moreprovided me with detailed information about the property, amenities, and availability. They answered all of my questions and made me feel very welcome. One thing I immediately noticed when I pulled up was how quiet and peaceful the community felt. It really stood out to me and made a great first impression. I would definitely recommend stopping by if you're looking for a calm and well-managed place to live.

Run! Avoid this complex entirely. The office staff lacks professionalism when it comes to returning…read morecalls and emails. Just getting information from them to move out was such a hassle. I had broken steps for months before they finally fixed them. They demolished the entire staircase and gave me no call or email that I wouldn't have access to my apartment while they were fixing them. Just do yourself a favor and avoid living here.

Southpoint Village Apartments are fantastic! I have lived here now for 6 months and it has been…read moregreat. The grounds are immaculate at all times. Very safe place to be and the surrounding area is awesome. The apartments are top notch! Ryan and Vail are fantastic at their jobs and work very hard to ensure your happiness here! The Maintenance Staff is wonderful as well. Very responsive and professional! You have the Streets of Southpoint Mall across the street with great dining and shopping available and plenty of stores only a very short walk away. Great Place to live!

"The Height of Urban Luxury" ???…read more Southpoint Village can only be referred to as a "luxury" apartment complex in the same sense that jumping out of a 10th floor window can be called a way to exit a building. As of this writing, it is Memorial Day Weekend and the pool, which is supposed to be open year-round, is empty and nowhere near ready for use. The only community grills are locked inside the fence alongside sun-bleached, grimy furniture that evokes a long-forgotten roadside motel. In keeping with that aesthetic, at least half a dozen abandoned cars are scattered throughout the parking lot. It is inconceivable that management hasn't noticed these cars. As my photos show, some lack license plates and have flat tires. While the units are spacious in terms of total square feet, the layouts are poorly designed. Massive dining areas cut heavily into the living rooms, and in most layouts, the kitchens are cramped. The fake wood floors are impossible to get clean, and the hot water tanks are too small if you happen to have long hair or simply enjoy a good shower. As for the appliances, they are beyond terrible--it's as if someone traveled back in time and raided a warehouse in the Soviet Union. The staff are personally very nice, but it does not substitute for their incompetence. Aside from failing to prepare the pool for summer or address the abandoned vehicles, their communication is abysmal. To announce a mandatory maintenance entry, management bypassed email and the community app entirely. Instead, they opted to post a single paper printout at one specific office entrance. Because of this, I was getting out of the shower when maintenance knocked a few times and immediately began unlocking my front door. In any other complex this wouldn't be an issue, but these doors cannot be deadbolted from the inside to prevent staff entry. There are a lot of apartments within a few miles of here. If you want luxury, or the guarantee of privacy, I suggest you look elsewhere.