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    Pines Village

    4.4 (5 reviews)
    Open Open 24 hours

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    Crestwood Manor - Interior

    Crestwood Manor

    4.0(7 reviews)
    0.7 mi

    My mother was a patient at Community Memorial after suffering a stroke. She had excellent care at…read morethe hospital then the next step was finding rehab care which was at Crestwood Manor. Not knowing better, she was admitted into Hospice care which basically meant to Crestwood Manor that they did not have to care for her. When we were first told about her transfer My father was assured he could visit every day. Later, we were told it was 2 visitors once a week but the same person could not visit. The Hospice team consisted of a nurse & chaplain. Both were lovely people but I would never agree to Hospice again. I instructed Crestwood that she was not to have any medications I did not approve. They assured me but later found out she was kept on a certain drug so she didn't complain when they changed her---as the staff told me. I obtained all her medical records later & found she was given the drug I instructed them not to give her. This probably led to her death.Hospice did not give her any medications. Crestwood cut off our visits, they had a COVID issue from a staff member which they assured was controlled. They told us my Mom was safe, no worries. Two days later they called me around noon to say my mother stopped breathing. Suddenly she developed non-symptomatic COVID & died. Who was with her? No one- they just walked in & found her not breathing. The nurse that called was ice cold and spoke like she was giving me a weather report. I was in shock- this was supposed to be a highly-rated care facility. Several of the employees spoke to me about her care & basically said she was in a bed alone unless Hospice came by. Within two hours they called again to see when I would have "the body" removed. I was told they did not have room to keep her. I did not even have time to call family members, or console my Dad & when this arrogant nurse called. I filed a complaint against this facility not only for their lack of care but also for the way they treated me. I was told to pick up her belongings---I questioned about the risk of COVID for me. I was assured everything would be cleaned before releasing however, they tossed her things in the front seat of my car- nothing was cleaned, and picture frames broke. Please avoid sending your loved one to this facility for any rehab or aftercare.

    My father is a current patient for rehab there and may I say I am very disappointed. He has not…read morebeen dressed in two days, is not getting the rehab he needs to heal from his back surgery . They leave him in bed all day. Tonight i came to visit at 5:30pm and he hadn't eaten. At 6pm I asked where his dinner was and was told they "forgot". They said they would order him a tray soon. Here it is 6:16 and he still hasn't eaten. The care here is below standard. Every time I visit the nurses are outside smoking. There is no security as well. I don't know what kind of haphazard facility is run here, but my father is not receiving the care we told he would. I'm very dissatisfied. 6:20pm and they just now asked what kind of sandwich he wants? That doesn't sound like a well rounded dinner.

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    Crestwood Manor - Interior

    Interior

    Crestwood Manor - Exterior

    Exterior

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    Lifestyle

    Complete Care At Arbors - My mother's broken phone.

    Complete Care At Arbors

    2.0(4 reviews)
    5.4 mi

    If you care for your loved one, do not send them here.My mother was at this place not even a week…read moreand there were numerous problems every day. It was always an issue getting someone to take her to the bathroom. She would ring the buzzer and wait most times 45 minutes. They put her in a diaper after we asked them not to and spoke to the nurse. The nurse said we needed to bring the necessary supplies so she wouldn't have to wear a diaper. I then informed her the supplies have been in her room for two days and you guys put them in there. She then promised it would not happen again but they still left her in a diaper which caused a huge sore on her backside. I found 2 different pills on the floor and one in a cup. One of the medication's round up being my mother's congestive heart failure pill. The nurse then told me and my sister that she could not give her another one because as far as she knows, she already gave it to her. Most of the nurses were rude. They broke her phone and tried to convince her not to go to the hospital when she was shaking like a leaf and white as a ghost and couldn't breath and after being at the hospital for only three hours she ended up needing 2 blood transfusions. The administrator was made aware of these problems and reached out only to ask me to take down the bad review I put up. I then asked for me and my sister to sit down with him and go over everything that happened which he did do. and then had probably about an hour and a half meeting, trying to explain every single situation that happened every single night, including a nurse, screaming at my mother, not allowing her to go to the bathroom and also screaming at me and my sister, when we called to the point where I was up knocking on the door from the facility at 5:30 in the morning trying to make sure my mother was OK .We asked him to look into who broke her phone and everything else that was done to my 80 year old mother. all he keeps saying is that he's looking into and can I please take down the review. And he said his staff needed "better hospitality" and he was working on that.

    This place is a death trap. Do not let your loved ones go there for any reason. There are too many…read moreissues to list here and the owners don't care. The problems start at the top and when the heat gets turned up they just shuffle the administrators to a different facility. I unfortunately found out the hard way. They have an F rating with the NJ Depart of Health. You can go to the website and read the details. https://healthapps.state.nj.us/facilities/fsFacilityDetails.aspx?item=NJ61537

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    Complete Care At Arbors
    Complete Care At Arbors
    Complete Care At Arbors

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    Saba Home Health Care - We love to help!

    Saba Home Health Care

    5.0(1 review)
    8.1 mi

    Best home care agency in the Toms River area. They are a family run, independent organization so…read moreyou get personalized attention and custom care. All caregivers are certified and have to go through a background check. I would avoid hiring someone from someplace doesn't vet people - you need to be able to trust that you won't be taken advantage of. Saba is a great company.

    From the owner: Do you need customized, hands-on assistance with day-to-day activities/challenges to help you or a…read moreloved one live at home safe, comfortable and independent? We can help! We offer services in Personal Care, Skilled Nursing, Pediatric Care and more. Whether you need a Registered Nurse (RN), Licensed Practical Nurse (LPN), or a Certified Home Health Aide (CHHA) and more, we have the experienced personnel to take care of you or your loved one with the high-quality care deserved. All of our caregivers are competent, compassionate, licensed, bonded and insured. Does your child need medical care at home? In addition to home health care, our pediatric professionals can provide care at your child's school, in the hospital or anywhere care is needed. We do it all, from working closely with your child's case manager, insurance company or physician to accompanying them to school/social activities. Our trained healthcare professionals are ready to be with you and your child every step of the way.

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    Saba Home Health Care - We are here for you everyday!

    We are here for you everyday!

    Saba Home Health Care - We love putting a smile on the faces of our clients!

    We love putting a smile on the faces of our clients!

    Saba Home Health Care

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    Pines Village - retirement_homes - Updated May 2026

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