I'm writing this review for the good people who live and work at Brandywine Shrewsbury, but mostly…read morefor the people who are desperately searching for a place where they or their parents can be happy as the inevitable changes of advancing age take hold. My mom moved in a couple of weeks ago, and while she has had a difficult time adjusting, because of the kindness of the folks there and the superior qualities of the program, I believe she will eventually find happiness again. The food is excellent and plentiful, and the staff couldn't be nicer or more engaging. The programs are entertaining, which I say because mom has participated in most of them even though she has been sad about leaving her home. The security is great; they strike the perfect balance between safety and free, independent living. Making this change has been one of the hardest things my family has ever been through. We are lucky that we have found the people at Brandywine, from the women in management to the concierge to the dining hall staff, the chauffeur, the nurses, the care managers, every person on the staff, and the wonderful residents. I have high hopes that mom's next chapter will be filled with activity and good fellowship. For that I am grateful.

I wanted everyone who is thinking of Brandywine as a residence for their loved ones to know that…read morethe facility treats a parent like gold! I am thankful everyday for the staff, (Raul gets 100 stars!), and how they helped my mother get through her toughest times. I couldn't be more appreciative for everything they do and did for my mother. You were literally life savers!

We had Mom in two other Memory Care facilities before Brandywine Governors Crossing. Here the…read morenurses and aides were so compassionate and caring. When Mom passed their focus turned to us. These are very special people doing a very difficult job. I applaud them and thank them from the bottom of my heart

I am a nurse for Brandywine. This is a well run facility with happy and helpful staff in both…read moreMemory Care and Assisted Living floors. I would highly recommend this facility for your family and for employment opportunities.

We are very happy with the care my Mom receives at Brandywine I highly recommend this Assisted…read moreLiving facility

I started working for Brandywine senior living in Toms River a couple months ago and it had been an…read moreamazing and very rewarding experience! The staff is incredible and the level of care and attentiveness is above and beyond. Being able to help and interact with the residents on a daily basis is very fulfilling and cheerful! Would not recommend a better facility by far!

During this holiday season, I feel it's important to thank the folks who have contributed to our…read morelives. I placed my father at the Howell location in July 2018, and words cannot begin to express the gratitude I feel toward each team member whenever I walk into the facility. Pop had a difficult time adjusting when he first got there (as I'm sure most do). The seeming loss of independence and his recognition that he needed care was hard for him to handle, as he is a proud man who always did whatever needed to be done to provide for his family. Colleen G was absolutely wonderful during the admission process. Jen S has been looking out for and taking excellent care of my Dad. Amy is just an absolute delight. My father feels loved and safe there. Each and every single interaction I've had with any of the staff members has been excellent. I am a single mother with two kids. I have a full time job that requires frequent travel, and a chronic illness that can knock me out of commission for a few days on occasion. Taking care of my father for the past 18 years has been difficult. I would like you to know that since Dad has been at Brandywine, I feel that a huge weight has been lifted off my shoulders and I cannot thank you enough. Lisa has built such an incredible culture there and has such a great staff and I simply wanted to offer my thanks.

My mom has been here for a year. I wish I could find another place to put her. The facility is very…read moreclean and beautiful, inside and out. Unfortunately, the quality of care is spotty at best. Some of the employees are very kind and caring, but not all. On several occasions, Mom has had to wait hours for someone to help her get dressed or go to the rest room. I shudder to think what might happen if she had a medical emergency and pushed the help button. Despite repeated complaints, nothing changes. Also, the food is disgusting. Every time I visit Mom I bring her a meal. All the residents complain about the food, but it never changes. It is often served cold and if there is an expensive item on the menu, it runs out during the first dinner seating. The meats and fish are always overcooked and dry. This is institutional food at its worst. Mom survives on carbs because the proteins are inedible. Elderly people need soft, moist food. The management puts on a good front, but when you dig deeper, what you find is unpleasant.

Brandywine living at wall is a professional but caring community for loved ones. They are kind,…read morecompassionate and respectful to all families. Highly recommend this community for your elderly family members.

Every time I walk into Brandywine at Wall I'm always welcome with the friendliest staff along with…read morea very clean environment. All the residents are always happy and out and about in the community. Would definitely recommend this community to start your loved ones next chapter in thier lives.

Brandywine Living at Reflections is a beautiful community with a team of dedicated staff who go…read moreabove and beyond to make residents feel safe and loved. I highly recommend this community if you have a loved one who needs memory care. Call the Community Relations Director at 732-785-3370 to schedule a visit, you will be happy that you did!!!

I was looking into places for my parents. Spoke to Leann Frentz several times. Very difficult to…read moreget a hold of as well. Explained the entire situation, their financial situation etc.. When it came time for the paperwork there was another text exchange asking about the 2 year guarantee because my parents would fall short of it. She text me "Just be transparent on the financial form, that way we can plan for when they start to apply" That Friday the director started getting involved asking questions. Only to wind up denying them despite what I was told. Director Melissa Hingher told me she was going to talk to someone else at corporate and get back to me. 1 week later hadn't heard from anyone. I escalated it to their corporate office when Kenneth Segarnick emailed me back saying he received my email that was sent to the CEO Brenda Bacon. We scheduled a phone call and he backed them 100% didn't care what was in writing. Stated he wasn't a party to the conversation, but I have it in writing. Bottom line be careful with this place, they will tell you what you want to hear but won't back it up, they are liars simply put. Makes me wonder if they do this with admissions, what would they do when it came to care.

Brandywine is a beautiful community and Amy ensured every detail was managed with care, making the…read moremove as smooth and efficient as possible. She went Above and beyond with my mom.

What a wonderful place this is. My family and I researched many facilities and found the Brandywine…read moreat Colts Neck a perfect fit for our dad. From the numerous interviews and patience of Linda and Frank in answering all of our questions and concerns, to the interactions with the nurses (Colleen and Theresa) and activities coordinators, Tara and Anna - everyone here makes this place fantastic. Even the janitor is willing to help out when he can. The advantage of this place is that the whole facility is memory care based creating the best possible environment for your loved one. The entire staff is dedicated to ensuring that our dad is well cared for. We have never seen a resident mistreated or abused during any one of our visits here. The place is spotless and well maintained. We have absolutely no regrets in choosing the Brandywine at Colts Neck and highly recommend this facility.

Immaculate facility. Open and airy. Lots of light and windows. The staff is amazing. Everyone…read moreis very welcoming and actually know and care about the residents. The dining areas are comfortable and clean. The food is excellent. There are plenty of activities, game rooms, fitness center and beautiful courtyards to enjoy. No need to ever be bored or lonely. Residents are happy and well looked after.

This was my mother's place of residence for the last 6 years of her life, and it was a nice…read moresituation. The price to get in isd a bit steep, but the living arrangements, food and activities are above average. The staff is very friendly and helpful.