My family had an appointment with them, the office had an administrative error and double booked…read moreus. Kellyn, Bree, and Kellie waited till we had gotten there to mock my wife and talk about HIPPA information at the nurse station during working hours, while the entirety of the patient rooms can hear while we were in the room next door. The office is very unprofessional and I do not recommend this office to any family. VERY UNPROFESSIONAL

Front-desk staff are friendly and scheduling is easy, but the clinical care has become…read moreunacceptable. At my son's recent physical the new PA rushed us, brushed off basic questions, and admitted she didn't recognize the medications their own office had referred him for--a red flag for any parent, especially one with a special-needs child. The final straw came when we ran out of a non-controlled medication late on a Friday. The specialist they sent us to was closed, so I asked Rainbow Pediatrics for just a weekend refill. The nurse flatly refused, offered zero guidance beyond "take him to the ER," and showed no empathy. When I said we might switch practices, she immediately offered to forward records--problem solved as far as they were concerned. If your child needs coordinated or compassionate care, proceed with caution. Behind the pleasant reception desk, this practice treats patients like numbers, not people.

Dr. Bullard and her staff were absolutely amazing. They all took the time to listen to your…read moreconcerns and came up with solutions. I would recommend Dr. Bullard to anyone. I wish I could give her 10 stars.

I was going here and seeing Melissa Aubin. She would not address my issues and did not want to…read moreprescribe medications that I had been taking for years. After several issues that upset me, I released her as my PCP and requested another provider. At that time I was informed that I was no longer able to get medical care at that practice. I was not aware that doctors can deny you service. I have numerous examples of poor service from them. Stay away!!!

They're always right on point with giving me the most excellent advice and they are thorough and…read morealways kind and understanding. I always feel well taken care of and they explain everything to me so I understand. I love having them as my primary are doctors. Renae Minor

Cassie McGee is a wonderful PA but the office staff and Gloria the office manager are beyond words…read more I left message for the office manager and was never called back. They sent incomplete office notes to my insurance company and falsified the records by using a previous weight because they didn't weigh me at my last office visit which in turn denied my prescription.

First off I would like to say the staff here are all amazin. You are greeted with big smiles and…read morekindness. This is my second appointment here. I've had the same amazing person Devin Garner to help me with my lip filler/Contour treatment. Devin knows my backstory (Bells Palsy) my right side of my face never bounced Back. I've been self conscious for a long time. My first session with Devin was so much fun and honestly she made me feel better about myself right away. I don't know if she even knows how much she means to her clients. Devin took her time listening, and really helping me feel beautiful. My last session was this past December 2025 As long as Devin is there I will continue to support and make my next appointment with her always. Thank you so much Devin and for all the lady's at Well Labs. I promise you if you have been think about getting anything done this is the place to go. They truly care and will give you amazing result. Amanda Guin

Devin made my first lip filler experience absolutely amazing! From the moment I sat in her chair,…read moreshe radiated such warmth and positivity, instantly putting me at ease. She took the time to give thoughtful advice, which I trusted completely--and I'm so glad I did! The entire process was seamless, comfortable, and even fun. I couldn't be happier with my results--thank you, Devin!

Went to see Amy at Myeyedr and she was so so helpful one of my dementia ladies that I take care of…read morebroke her eyeglasses and Amy had them fixed for me! I was so blessed!!!! Thank you from the bottom of my heart Annie

Dr. Cox was recommended to me so when my appointment was scheduled a month out I assumed it was…read morebecause she was in demand. When I showed up (10 min. early) I was told I was put in a hold group and would have to reschedule because I had not confirmed my appointment. I did not get a text to confirm. The impersonal clerk said I should have called them. How would I have known to do that! I should have asked why she didn't call me! She said she could give me another appointment a month away. There was another clerk there who was doing nothing. How about giving her the job to call people who haven't (can't) confirmed. I don't know if this is Dr. Cox's policy or if she even knows what her office staff is doing, but I hope this complaint reaches her. They could have called me but instead Dr. Cox lost a patient. I'll find a practice where the staff treats me better.

The doctors are always pleasant and sincerely care about your children. All of my kids are seen…read morehere and the entirety of medical staff a knowledgeable and respectful of both your children and you as a parent. When specialty care is needed there has never been a hangup on some paperwork or other misc issue the docs get the referrals submitted very expeditiously. When we have had and issues they are handled very well and professionally. So if you are looking for good honest care from professionals who want your children to succeed this is the place for your family!

I do NOT recommend this place. If you want to deal with unprofessional people , ESPECIALLY the…read morefront desk staff & whoever makes the appointments then this is the place for you. The two girls at the desk today were NOT it. Also if you want to be gaslit when it comes to your baby then go here. It takes multiple appointments to even be heard and have them actually look into what's going on with your child.

Great non-corporate health care. De Bertha is fabulous ,…read morecaring and funny! Her down to earth approach is like no other. I usually suffer from appointment anxiety, not anymore. The staff is incredibly nice, and skilled,appointments in a timely manner. What else should ya ask for? Ten out of ten

Today I finally switched my pcm after being unsatisfied with Primary and Immediate Care of the…read morePines for quite some time. I called on November 16th and November 22nd trying to speak to my provider about a referral that needed updating. I never received a phone call back either time. I was in need of an updated referral for a specialty appointment I have at Duke on the 30th. I made this appointment with Duke months ago under a referral that was active at the time. I called Primary and Immediate care back today, the 28th, to see what the status was and was told I needed to come in and see my provider to get an updated referral. Today is Tuesday, and my appointment is Thursday. If they had bothered to call me back either one of the two times I called previously, coming in would not have been an issue. So, I just paid out of pocket for the appointment I have scheduled on the 30th at Duke because they will not see me without the referral. If you value your provider seeing you as anything but a source of revenue, don't bother with this clinic. I personally liked the providers, but hated the way the clinic was ran.

Very professional staff. Clean facility…read more The staff were polite, knowledgeable, and responsive. The MRI room was very cold and they provided heated blankets upon request. The staff also provided copies of the MRI data on a DVD upon request before I left the facility. I'd trust them in the future.

I've been going to this facility for years and I'm always impressed. The staff is very kind, yet…read moreprofessional, and they will answer all your questions willingly. I have a mammogram done annually and I just can't say enough about these technicians. Very sensitive, caring, and gentle. Kudos to them!