Originally when we found Cory through Facebook he appeared to have perfect reviews, unfortunately this is not an accurate representation as he blocks unhappy customers to prevent negative reviews. Our experience when hiring Pinegrove Painting and it's owner Cory Williams was at first inviting and collaborative, this quickly changed when the work began after multiple delays. When Cory began things appeared to be going as planned, unfortunately, he hit a couple delays and then began to rush which is when things fell apart.
Throughout the project he failed to use tape to create sharp lines, he did not prime the walls (more on this later), he did not appropriately prep the walls (to include even wiping them down), he did not sand anything evenly lightly to help adherence, and he did not use drop cloths or care around the house splattering paint all over as well as engaging in completely sloppy painting such as painting over hinges.
In his rushing he also chose to cut a corner with the walls being painted white and used a sprayer which we had explicitly stated we did not want. This unfortunately led to a different texture and sheen compared to walls he rolled. Of course this proved irrelevant as he did not prime and the walls he rolled were done poorly and without primer leading to the paint peeling off within days all over. When painting in the stair way he actually rushed and did not remove the railing that we were painting and instead just painted around it on the wall leaving a sloppy mess that also ripped the paint when the railing was first used.
When these were addressed he originally proceeded to intend to fix the issues, this was in part likely due to the hope to get business to repaint our deck and that we still had him under deposit to paint our cabinets. However, while he stated he would need to come and fix the issues by sanding he instead came back with an attitude and started rushing around again. The last straw for us was when he did not sand or prime the base of a custom table we had wanted painted the same as the cabinets, leading to the paint just peeling off immediately. He also did not bother putting news paper under the legs and instead just painted the legs to the floor.
After we told him we were firing him and would put his stuff out for him to come and get he blamed us for being "unsatisfiable" and then blocked us on facebook to prevent us from writing a review. I must stress that this is not a high quality painter and will not act with care in your house and left our house damaged vs improved. A reputable local painter is quoting almost double the original work to repair, saying that realistically they need to strip the walls to fix his work.
Of special note:
In his rushing he damaged our two year old entrance door and sidelights by getting oil primer from the trim on it resulting in the need to paint it which obviously did not come out right. This was a $6000 door to install. He got paint on multiple pieces furniture including the top of a $25000 custom table and a $1600 custom butcher block. He painted our bathtub and multiple bathroom tiles due to not using tape/drop clothes. He got a ton of paint all over multiple baseboards which will need to be removed sanded and repainted or just replaced. He failed to use tape as requested on a wallpapered wall and put a line of ceiling paint at the top of the wall paper causing permanent damage to a $1000 wall covering.
I can't stress this enough, this was a horrible experience which we are still in the process of repairing. read more
