Excellent experience overall!…read more They were an excellent dealer, who answered every question, was very attentive to our specific needs pertaining to a vehicle. They were so nice, not aggressive and very good at their jobs. The process of finding, negotiation , warranty processing, and purchasing the vehicle went very smoothly, and was very efficient. Very happy about the service and the vehicle, thanks for the awesome deal! It's a great car.

Purchased my new car from them several years ago and have never had an issue. Very honest and…read moreupstanding guys. Till this day I can still call them and ask questions regarding repairs and maintenance.

When I first brought my car in for an oil leak, I was told it was only the oil pan gasket. So I had…read morethat replaced, but the leak continued and even got a little worse. I brought it back in, and at that point I was given a long list of additional items that needed to be replaced. I ended up paying $2,020.46 for the engine oil pan gasket, passenger-side valve cover gasket, and driver-side valve cover. Even after all that work, the car still leaked, and I was then told I also needed to replace the rear main seal ($941.52) and cam plug seal ($396.27). On top of that, there was an oil stain left on my seat. I had to bring the car back again to have it shampooed, and afterward my vehicle had an "old gym sock" smell that lingered. Unfortunately not a great experience. I would NOT recommend this place.

My Tesla had a bad auxiliary battery. They said they could fix it. $800 and a week later, they…read moresaid they could not fix it. I had it towed to KC and Tesla fixed it under warranty for nothing. When I questioned them as to why, Will in service advised me that they are not authorized to fix anything under warranty. When I questioned him about why I had to pay $796.74 when they accomplished nothing, he replied that they had diagnosed the problem and spent time on it. PURE BS. DON'T TRUST THEM.

I bought my car here back in 2020, and have used them for servicing said car since then. They are…read morevery helpful, always timely (I always schedule service, never walk in, not even sure if they do walk ins), and they've never talked to me like I was a "dumb woman". That last point is huge for me, and a big part of why I keep coming. Any woman who has tried to go to any car servicing has surely experienced that before, and not once has anyone at Pinegar talked to me like that. They've also never tried to upsell me on services, always explained to me why they do things, and they're always nice. Also, being able to drive my car straight into the garage, hand off my keys, and walk 10 feet into the waiting room, super appreciated by me, I have a disability and not having to walk and stand in line, it's very helpful. I drive out from Springfield every time because I know they're gonna treat me and my car well.

Bought a vehicle here and discovered a dent as soon as I got home that was never disclosed. When I…read morecalled, the salesman (Terry) admitted they knew about it beforehand and chose not to mention it. Then hid behind "as is" and told me I'd have to pay to fix it. On top of that, they promised to clean the vehicle while I signed paperwork--it was still filthy, with trash left inside. Lack of transparency and zero follow-through. I wouldn't trust doing business here again.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

I had the easiest time buying a car. They were honest and straightforward with the pricing…read more Everyone was super helpful and kind. I got a great car at a great price. I would recommend this place to everyone.

Test drove a Toyota Camry odometer on the dash said 41,000 miles. The oil sticker in the upper left…read morehand corner with their name on it said 117,000. Enough said. Walked off the lot and I won't be back. all i can say is buyer beware.

I have bought 4 automobiles from May Motors and they have always been very helpful not pushy at…read moreall. Very knowledgeable about the cars and trucks. Ive never gotten one that was a lemon or always in the shop. Want or need a different car or truck go to Mays. Very honest car dealer.

Honesty. I was misled. They don't follow Missouri laws on inspections either. I was told one thing…read moreby salesman but didn't read fine print on what I signed. The owner makes excuses and ridiculous comparisons. Also apparently needs to take English again as grammar and spelling are poor as are his manners and honesty.

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.

I would recommend taking your hard earned money to another dealership...but if you do buy there…read moredon't buy their GAP INSURANCE...get it through your insurance company....

Bought a car then a day later lights came on. Spent also 10k on repairs and am in debt now because…read moreof a car I bought here.