I do not normally leave reviews but I must for J. Carnes & Son's Roofing of Hampton Falls NH. We…read moreneeded to replace the roof on my son's new home in Salem New Hampshire. I received five Roofing quotes from various companies in the area. I met all five in person on site. Only one, Tom Deschuytner from J. Carnes & Son's Roofing took the time to put a ladder against the house and climb up there to inspect the old roof in numerous areas. He also is the only one to go into the attic and inspect the roof decking. The other four companies just walked around the house and spent maybe 15 minutes with me. I asked if they needed to see the attic or take any measurements and they all said no we can measure from satellite imagery. I also explained to all the companies that we were going to do a close cell foam in the attic and wanted to do away with the soffit vents in ridge vent and have gutters put on. So, they would need to build out the Fascia area to accommodate the gutters. Only Tom spent the time with me to go over the whole process and how it would work. I will say. J. Carnes & Son's Roofing Quote was not the cheapest yet not the most expensive. And Tom also said this might be the case... But because he took the time to inspect the house and the scope of work to be done, and the time spent with me, I chose to use J. Carnes & Son's to do the job. I like companies that have a human answer their phones... Over the following weeks, the communication with their office, "Jill, & Shannon," and communicating with Tom to finalize the quote was absolutely the most professional and pleasurable experience I have had working with a company in many years! Hats off to that team! Thank you! A week or so ahead of time, I received informative/instructional videos via email that described what to expect before the work would begin like the dumpster being delivered and materials being delivered, etc. The night before the work began. I got a phone call from Josh who introduced himself as the project manager asking me if I had any questions and letting me know what time they would be arriving. and that he would be on site for the entire job. They arrived on time 7:30 AM on a Friday morning with a crew of at least 7. They got right to work and began stripping the roof. We already knew we needed to plywood the garage decking but once they got the old shingles off the house, Josh came to me and explained, and it was obvious to me it was also going to need plywood decking put on to meet the warranty specifications of the shingles. This added more cost to the to the job, but that's life and if you want things done right you do things right. Due to this, they could not finish the job in one day and Josh explained to me that they would be working till 6:30 PM and would be back tomorrow "Saturday morning "to finish up. I was impressed as to how the entire yard was cleaned up before they left. Saturday came and they finish shingling the last quarter of the roof and trim and completed the gutters. I was totally impressed how well Josh worked with me on how I wanted the downspouts done and where they dump the water... and his crew to do so... Thank You Josh and Crew!! I must say that one of the first things I picked up on was that Josh has an incredible crew. Everybody knew their job; they worked like clockwork. They had a woman on their crew, that kept the yard clean as they strip the roof as well as loading shingles to the crew on the roof and then on the roof passing shingles to the crew as they installed them. I spent both days on the job site and the respect that crew has for Josh and the respect he has for them is remarkable! Great Team Work!! When they were done, the yard was cleaner than when they showed up! The time in care to be sure, they were no nails or debris in the grass or elsewhere, was remarkable! I thank the entire crew and Josh for their professionalism and the quality of work done! I thank Tom, Jill, & Shannon for their professionalism and communication skills! So, I give J. Carnes & Son's Roofing a highly-rated 10 STARS and I recommend them for any of your roofing needs! Thanks.

Very professional from our first interaction through job completion My neighbor even commented on…read morehow quietly the work was done!! Beyond pleased! Also their price was reasonable and most importantly, they did an amazing job of cleaning up!! I highly recommend

Highly recommend. K&M took on a small job that no one else wanted to do and did it quickly and…read moreprofessionally. The crew worked well together and cleaned up nicely. The communication with Melissa for quote and scheduling was done in a timely manner and I would definitely use them in the future. Dale & Diane V.

K & M Home Solutions it top-notch. We have had a few projects completed by them and have several…read moremore we want done. The work is impecable, with great attention to detail. They show up when they say they are going to or let us know if an unexpected problem arises with a scheduled appointment. When they give you a quote that is the price, no hidden price increases unless you make changes to the work you want done. I can't say enough good about them as people, as contractors, and as professionals. Highly, Highly recommend them to anyone needing jobs done around the house.

I paid them for a job in April 2021. The owner's daughter has a very sweet and professional…read moredemeanor. And she has promised numerous times to get the job done. She sounds most sincere. However we are now in November 2022 and there has been absolutely no attempt to complete the portion of the job that remains undone. I drove to their office which is a warehouse with closed garage doors and a very large lock bolted to the entry door.

Dealing with the owner directly, Extremely poor communication. He was suppose to show up multiple…read moretimes and never did.... No call or text indicating he wasn't coming... But was quick to cash the deposit... Requested copy of contract emailed to me, and took 2 weeks to send paperwork... Noticed an omission in contract and he took another 3 weeks to send corrected contract, all the while said he would start the job and then never follow thru... Had to threaten we were going to contact a lawyer if no contract was forwarded. When they finally showed up, 9 weeks later, he had sub contracted the job to another party... I stopped to check progress and I was asked by the sub contractor for payment for previous jobs... Indicating the 3rd party didn't even know who he was working for... Never got any warranty paperwork... This was the second time I used them (shame on me but was hoping first time was a fluke). First time I used them, Bid the job in July and I indicated that needed work was urgent as I had an active leak, Staining on ceiling. I was assured they would be there in a timely manner ( most likely early September) When it came time for the work date they delayed 7 weeks... By then roof leak caused full failure of ceiling sheet rock.. causing me additional cost. Owner agreed to lessen $1000 but was still a major hassle. His saleman Curtis, is a salesman of broken promises... They could have at least sent a crew to replace the area of leak, a dormer, (as Curtis said they would) and then returned for main roof... Job sites were left a mess, nails in driveway (resulting in two flat tires) , workers left beverage cups, snack wraps and trash blowing around property. Despite having a construction trailer on site, they filled my trash barrels with construction waste... NO PRIDE.

I love these guys! They so friendly and helpful and went above and beyond to make sure the job was…read moredone as efficiently and at the best price for the space! 10/10 will hire them when we refinish the basement and will recommend to anyone i know who needs sheetrocking/taping/mudding done!!

David was prompt and communicated well throughout the process to repair leaking rubber roof. The…read morejob was completed well and was very reasonably priced. I'll be sure to keep Built/It Bros for any future exterior projects at my property!

Well, after 20 years our old roof gave out. We checked into about 15 different roofing companies…read moreand eventually had about 10 come out and give us an estimate. The companies ranged from a two man crew to one that employs thousands of people across the country. The estimates ranged from $13,000 to $61,000 and anywhere from one day to a couple of weeks to complete. We eventually selected Dover Roofing's very reasonable estimate to remove the old shingles and replace them with new GAF asphalt shingles. We could not be any more pleased with Dover Roofing and their entire team. From Ryan, who gave us a very detailed estimate, to Savannah, to the entire removal/installation unit (10 very conscientious people) and Tyler, the big boss! Everyone was the epitome of "old school service and job dedication" and strived to see the work was done right. Also, (and very important) Dover Roofing did not find any problems that "had to be fixed" at an additional cost like so many other roofing companies do. Dover Roofing's prices are very reasonable. Given their excellent service, they are a true bargain. Thanks again to EVERYONE at DOVER ROOFING. ps. We're so pleased with Dover Roofing that we're having them come back next week to repair some siding on our house. Well, after 20 years our old roof gave out. We checked into about 15 different roofing companies and eventually had about 10 come out and give us an estimate. The companies ranged from a two man crew to one that employs thousands of people across the country. The estimates ranged from $13,000 to $61,000 and anywhere from one day to a couple of weeks to complete. We eventually selected Dover Roofing's very reasonable estimate to remove the old shingles and replace them with new GAF asphalt shingles. We could not be any more pleased with Dover Roofing and their entire team. From Ryan, who gave us a very detailed estimate, to Savannah, to the entire removal/installation unit (10 very conscientious people) and Tyler, the big boss! Everyone was the epitome of "old school service and job dedication" and strived to see the work was done right. Also, (and very important) Dover Roofing did not find any problems that "had to be fixed" at an additional cost like so many other roofing companies do. Dover Roofing's prices are very reasonable. Given their excellent service, they are a true bargain. Thanks again to EVERYONE at DOVER ROOFING. ps. We're so pleased with Dover Roofing that we're having them come back next week to repair some siding on our house.

Dover Roofing So after calling 15+ roofing companies…read more. .most of them never called back! I signed with Dover Roofing! Best decision I have ever made in the last 10 years! Banged out my roof and detached garage in one day! Think it was 9 or 10 people getting the job done! Funny, friendly staff, but work their Asses off! My roof was long over due. It now looks incredible(night and day), clean up was mint! Honestly can't give this company more praise! They have got it down and know what they are doing! Dover Roofing...look no further if you want things done right...backed with their warranty! Cant beat it!

typical contractor in todays world... told me they could start on a certain time frame then decided…read morethey were behind schedule then needed $1500 to get a design before even having any kind of contract and also needing an additional month before possible start. then on top of it all calls me a liar and backtracks on everything he said even in written text and emails... I remember when contractors were so desperate for jobs they begged to get your work... the tides will turn again and contractors will be remembered for this greed

From the owner: Our story begins as two best friend:s and fathers end up leaving the company’s they were currently…read moreat do to unethical reasons and broken promises to our customers. The reason we decided to go on our own was to be able to combat all the poor quality and fast talking companies. Also starting our own company will give us the time to spend with our children as we all know they grow so fast. This allowing uto teach and hands on train the next generation to take over one day. Our mission is to always up hold up our promises and the highest quality possible.