I brought my 2021 BMW 330i in for an AC diagnosis. They sent me a video of a pinhole radiator leak…read morethat had eluded the previous three repair shops (along with an impressive write up/evaluation of most all other systems). Their experience with BMWs led them to the correct diagnosis; Radiator leaks can shut down the AC system. I have owned twenty seven cars over the decades and have worked with about as many repair shops. Brum's is an impressive stand-out.

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

The customer care, service, skill and fairness was just outstanding! The owners, Alison and Rob…read morewere so accommodating and pleasant to deal with. As a first time customer, with a difficult problem, I never expected the incredible outcome achieved. They are just what you are looking for with your auto needs. Great folks, who provide customers with knowledgeable service at a very fair price. It's refreshing to know these places still exist in the auto industry.

I made an appointment at Rob's Auto after I had gotten an appraisal from the dealer to repair my…read morecar. I brought it to Rob's and was very pleased with timely and fantastic service. My car was ready when they told me it would be and the final cost saved me $300. Definitely the place to take your car, or truck. I live in Tiverton, but well worth the trip to Westport for auto repairs. Sandra Browning

It's a truism that a good, honest mechanic is hard to find. Well, you've just found one in Chris…read more I've been taking our cars to him for years. So have my daughter and her husband. As a younger man, when I had the space and tools, I did a fair amount of my own repairs. My experience then only reinforces my confidence When the subject comes up, Wilfred's is our recommendation.

Once again one of our cars had a problem, this time with a power steering fluid leak. I was…read moreexpecting a possibly costly repair. Alas, Chris to the rescue ! He found the problem quickly and had it repaired the same day I dropped it off. A rotted metal line was the problem. He could not get the replacement and ended up fashioning one himself. We take all our cars to Wilfreds and have always have them serviced quickly, honestly and fairly....... Highly recommend Wilfreds !

Jonathan was fantastic. He was on time, professional, friendly and liked my dog. Most importantly,…read more he is knowledgable and quickly resolved my problem. Jonathan is 5 stars!

I have had at least 3 different vehicles towed by Brayton and two services. They are always…read morepleasant to deal with - highly recommended.

Devion Is honest trustworthy.Also a very good mechanic. I have used him several times, I've never…read morebeen disappointed. He is prompt and gets the job done every time. I would highly recommend his services.. Tom C

He came in on a Sunday to unlocked the steering wheel by replacing the ignition lock…read more Next day my husband drove the car which overheated and steering was all over the place. It's an old 2000 jeep with 233000 miles. He came back and bled out the coolant system that was empty, replaced a valve cover. Then worked on the steering system and said it had to be aligned. I had doubts because the vehicle was unsteerable. He waved the the charges on that. I felt bad for that but took a last ditch chance on getting the alignment done. The diagnosis said they can't even believe he did the work due to as lol the rust under the vehicle and deemed that that the vehicle is no longer safe to drive. There is an other issue which does not Devion's work.

best place to go This was our first time bringing our car…read morethere. we had no brakes nobody could figure it out why. we brought it there an they figured it out so quick. everybody is so professional an nice. we. will be bringing our car back next time it any issues.

Kevin made getting our Honda out of impound a easy process he was great definitely went the extra…read morethanks Kevin

The kid attempted to place my Volvo on flatbed on steep angle and in the process smashed the front…read moreend into the ground thereby pulling off the front grill!

This place is terrible, the tow truck drivers are incredibly rude, gave us no contact info did not…read morelet me ride in the cab with him and got lost with my car which would not have happened if I was with him. The office woman on the phone robin was rude and sarcastic on the phone and refused to hold her driver accountable because he was lost they brought my car back to their garage and forced me to pay 170 for a tow that was supposed to be free through AAA but they had "no information". I would never recommend this place if it was the last tow company on earth.

This is another review for Eric and the guys at Offroad Elements - I damaged my steering box and…read moreEric told me to get the Jeep to him ASAP. He installed a nearly new box from his parts, fitted a Steer Smarts brace and had me back on the road in a few days. Very reasonable charge too. Awesome!!

Eric and the team are great! Always has treated me right and…read moresaved me a time or two due to my own stupidity.