I have been using Pine Country for a number of years now and I just realized that I have not reviewed them on Yelp. I gave them a glowing review on Google, so I am making up for my mistake! My wife and I have a rather cluttered home that is challenging for any cleaning service. In addition, we have an indoor cat that loves to escape! Not only has Pine Country consistently provided us with stellar service but they have never let the cat out! Pine Country is totally trustworthy, prompt and efficient! I will never consider another cleaning service as long as I am still drawing breath in Bend. read more

They have been wonderful. Always great about communicating. Everyone that we have worked with has been very professional. They were able to easily accommodate requests and use our requested cleaning products when asked. The price was great. read more

I am a long-term client of Pine Country Cleaning. Angie and her staff are professioinal, hardworking and consistent. We live 14 miles from downtown Bend, and are lucky to have a service willing to make the drive. Their prices are competitive and fair. I would not want to use anyone else. I appreciate the years we have done business. read more

I was really hoping the owner was going to respond to me by now, but no. Don't bother with this company. Just because you sign a contract & list the things that need to be clean is no guarantee they will do it. Showed up almost 3 hours late. By the time they arrived it was dark outside. They rushed. The young girl had an attitude and they refused to do a final walk through when they were finished. A few photos of the damage on my wall and items that were not cleaned when asked. Hire a company with higher standards of integrity not just trying to get your money and go home. Just be honest and if something breaks admit to it. Don't run and pretend like you didn't do anything. read more

I use these guys for our office and bend. They are super professional and very responsive. I have never had one single issue with things not being clean or something out of place. I could not recommend them more! read more

Pine Country Cleaning came to house 3 or 4 times. One of the girls went outside to cry to boss and they left when I was talking to boss that called. The boss started to say I made this girl cry, well she's not old enough to be working in people oriented job. I've never in my life had such a bad experience. I later called Cameron, who has always been really acommadationg, and helped me calm down. In the beginning I was supposed to have someone from Pine to come and look over house, never happened. I did take pictures 2 weeks ago and sent to the one that walked out leaving a mess. Totally unacceptable. Owner lied.and said she had talked to my last cleaner, she didn't I called lady who is a friend and had not talked to anyone from Pine for over 4 years. Horrible and degrading experience. But I won't let it bother me. I get nothing but compliments on actions, personality and demeanor. So there's always another cleaning company, USE IT. read more

I contacted Pin Country Cleaning when I was out of town. I had to have my house cleaned before I got home because my grandson has serious allergies. They came the NEXT day and cleaned my entire home when I only asked for the upstairs.They were so nice, did an absolutely fantastic job and saved me!! I would HIGHLY recommend them to anyone. Not only could I get ahold of them immediately, but she kept me in the loop because I was out of town. Kindness, cleanliness, fastidious.... they are a Top Rate company in my opinion and I will use them again! read more

Pine Country did a great job on a apartment move-out cleaning. Good clean, good communication. The tenant had been there 5 years and it was a mess. Nice and fresh for new tenant! read more

if you want someone to clean your house right pine country is the place they did amazingly cleaning my house highly recommend

I highly recommend Pine Country Cleaning. Angie is an honest and hardworking business women who strives to help her clients. The team that Angie has out together is outstanding. I have used Pine Country for over 3 years and I am proud to recommend them to anyone. Cheri Frey read more

Unfortunate experience. More worried about making it to their next assignment than they were in cleaning my house. And they tore my ceiling fan out of my ceiling! Bummer! I don't normally write bad reviews. I like to give the benefit of the doubt but this made my move harder not easier. read more

Awful. Awful. Awful. I booked Angie and her teams based off of reviews. But after they came to my house and made several mistakes. I learned most of their 5 star reviews are fake! Anyways, The owner is extremely rude and unprofessional. Not only that, I had hired her to clean a family members home that really needed some help. When I asked her why some things were still so dirty she proceeded to insult their home and call them "disgusting." I have saved all the text messages to prove how rude and unprofessional she is. I've read plenty of other reviews that echo the sentiment, so apparently my experience was not isolated. read more

These guys are awesome. I had my house in Bend, OR cleaned and they did such a great job. Danielle & Alexa were wonderful. They asked me questions about what I wanted done and were so accommodating! I will be using Pine Country Cleaners in the future. Thank you, thank you! read more

I HIGHLY recommend Pine Country Cleaning! I hired them for a move-out clean for a very large home. From my first contact to schedule the cleaning job to waving goodbye-bye to the crew after cleaning - my experience was awesome!! Jared arrived with his crew ready to work. They were all super friendly. Jared went through the itemized cleaning list with me prior to beginning and assured me they would do a great job. He delivered on his promise. The job was completed in less time than anticipated AND for less money. Upon completion, Jared asked me to go through the entire house with him as I opened drawers, cabinets, and inspected their work. Jared is a perfectionist who told me he cleans a home as though it were his own and his work ethic was reflected in a job well-done! I was delighted with the finished project. Great company and hope you are lucky enough to get Jared and his crew. read more

Pine Country Cleaning did an amazing job on a move out clean for our 3,000 square foot home on Bend. They definitely exceeded our expectations and their attention to detail was top-notch. The house was sparkling when they were finished. I highly recommend Pine Country cleaning for anyone needing a deep clean and excellent customer service! read more

Angie and her team have been great. They always communicate with us about their arrival time and have been flexible around our needs as two parents who work from home. We are very happy with the sparkling clean home we come back to, thank you! read more

We have been using Pin Country for many years and are very happy with their service. Very responsive and reliable.

Pine Country Cleaning CRUSHES THE COMPETITION I called a number of house cleaners in the Bend area, and not only was Angie the most responsive, prompt, but also professional. She was able to help us within the week that we called, and sent an A+ team (Jeanie (SP), Lexi, and Jess) to clean our 2900 sq ft home. The team was very thorough, very efficient, and fun to interact with. They got our home looking better that I could have expected and blew-away my expectations, and this is after a year of renters have lived in it with their animals. I'm confident in referring them and call them for all our house cleaning needs. read more

We worked with Pine Country for over a year before our circumstances changed. They did a good job helping us with scheduling and flexibility when needed. They also did a good job trying to ensure consistency with the cleaning staff that came to our home. The cleaning staff was on time and talked with us about particular cleaning needs each time they came. Summer was primarily the staff we worked with and she was great. The house always looked good. read more

We've been PCC clients for about a year. Before PCC, we used other cleaning companies in the area. What I like about PCC: 1. Reliable - the crew always shows up and finishes on time (or notifies me if there's an unavoidable schedule change). 2. Organized - I know what to expect from each clean, what it will cost, etc. 3. High quality - Next to cleaning the house myself, PCC is the most thorough and detailed cleaning we've had! read more

I had high hopes when hiring this cleaning crew. Response time & politness was a 10at the beginning. We asked to get my home market ready. We live on the Coast and our Vacation home is in Powell Butte. The house was being shown this morning and we had not made it over the Mountains in a while and had not walked through the cleaning until yesterday. Ugh we found that the cleaners took everything that we purposely left out like a basket of bath soaps and shampoo, this along side with other personal items were thrown into our Master walk in closet. The liquids leaked onto our carpet..when I contacted the owner about the crew missing part of the rec room cleaning & the leaked bath products she became very rude to me.. Not apologetic and resorted to correct me...you can see by the owners response that somehow I'm responsible due to the fact that I was not available for the walk through. I never questioned the amount paid when discussing the project. When paying a premium price I would have thought the owner would have offered to send a crew and take off the extra expenses for the mistakes they made on the first cleaning... Glad I have other options available for future needs. read more

i would like to start off responding to jeneen F . I'm the girl who cleaned your house and went crying to my boss :). I'd like to give the public insight to this women. she had cleaners before me, though we were put on the schedule because I am known for making even the most difficult clients happy. Upon our arrival, there were ridiculous requests made. Now I'd like everyone to keep in mind. We are a cleaning company not a maid service. We do the basics, your bathrooms, your kitchen, dusting, and floors. She requested I scrub her floors in the bathroom with a tooth brush, we were to take off her lights in the kitchen and wash them. We were to move her furniture around while we were doing floors. On top of all of this, she would not let us use our own cleaning products such as our vacuums and mops she claimed she didn't know where they had been and she didn't want them in her house. So she provided us with a crappy steam mop and a god awful Dyson vacuum. to those who don't know, we come fully stocked with products. We have a hard floor vacuum that had a long neck specifically so we can get under everything. during our last visit two weeks ago 6-18-24 we decided that we would give her one more chance . i Wanted to see if she would complain about her floors to which she did. I told her using our vacuums would fix the whole problem simply because her Dyson does not fit under the bed and we can't move certain things. I am one of pine countries most reputable, cleaners, and in the year I have Been here I have gotten one complaint. My clients know me for being detailed and for doing extra things. I often have no problem doing extra request. I often take out trashes for my clients breakdown recycling do anything extra that I can help because my priority is making sure my client is happy when I leave. I don't know if you recall Jeneen, but during our last visit, I was very sweet to you. I shared interest with you and sat and talked outside with with you and shared Amazon links to things that could be helpful for you. Simply when I showed up today on 7-2-24 I greeted her and asked how her day was which she simply replied good and then got straight to telling me everything that I did wrong. She stated that she would have to be cleaning with us today because we don't know how to do anything apparently. Yes I did walk out crying because I have never been so belittled by someone, another human being. She truly made me feel like I was less than her and I simply didn't Appreciate that. She act as if we are not the same breed that I am something disgusting that is coming into her house to simply serve her. So I told my teammate to pack her stuff and that we are leaving because I am not going to have someone working under me feeling like they are less than. We are not her first cleaners she has gone through many there had been multiple complaints throughout my time cleaning for her, which was very little. She complained about the floors yet she let her dog in right as we were done, mopping to piss on the floor... she complained that her house was dirty two weeks after our original cleaning date. This is why we come biweekly because your house gets dirty in between especially if you don't keep up the maintenance yourself. Having cleaners is not a necessity. It is a luxury. Also Jeneen, if you thought I was young, why would you threaten me with legal action? have A nice day :) read more

I had the best experience with my first time service from Pine Country Cleaning! Lexie and Sheryl were prompt, friendly, and professional, and had my whole home spotless in about 2 hours. They were also so quiet, I was able to carry on with my workday and attend two video conference calls while they were cleaning without disruption. I am so glad to have found them! read more

I have used FOUR cleaning companies here in Bend, and Pine Country Cleaning is the best! Angie offers great customer service, incredibly fair pricing, and has great communication. I love how she has multi person crews that come out to clean, they are quick and thorough. My house has a lot of dog hair, and they always leave my home sparkling clean with no hair! I have Pine Country come bi-weekly and am always looking forward to that day! read more

Pine Country Cleaning has been cleaning our house every two weeks for the last year or so. I have nothing but great things to say about them. Angie is a prompt communicator, over text, which is easiest for me. They have also been on time every single time and do a great job cleaning our house. We have two pets and the place still looks spotless every-time! I would highly recommend them to anyone. read more

Just to share. I recently had to change the cleaning company doing my office for the past 3 years, it really doesn't matter who they were. Pine Country has now been doing the office for 4 months and I am happy. BTW, they were the second cleaning company I tried after firing the first one. Please keep up the good work, I really don't have the time to spend looking for a competent company. 4-stars! read more

I can highly recommend Pine Country Cleaning. We had a Move Out/In cleaning done by Jared on our rental property and then a deep clean at my Dad's place by Ashlee and Devin. They even to deal with yoga mats all over the floor for our elderly dog and took care not to scare him with the vacuuming. Thanks! Now we will try to get my dad on a regular cleaning schedule. Communication and payment were easy. Everything looked great. read more

Pine Country did a fantastic job on my whole house move in cleaning. I had 2 other cleaners flake on me last minute and so I called Pine Country the day before we moved in and they showed up as promised with very little advanced notice. The girls did a great job and were very thorough. I was a bit hesitant reading some other reviews but can say now that I am picky and they came through for me so I'd ignore the other negative reviews and give them a shot. Fair price and dependable. I'll be using them in the future again. read more

Pine Country has been my cleaning service for many years. The are always reliable, thorough, and personable. I highly recommend them.

I've used PCC for a couple months and have been very pleased with the service. The cleaners do a great job, they're so fast, and Angie is easy to work with administratively. All good! read more

This company is dependable and workers always do a great job. I like cleaners to be in and out quickly and 2 or 3 cleaners always show up. I need a flexible schedule and they cheerfully accommodate me. I highly recommend this company! read more

I had pine country cleaning clean my house for a move out situation. They were very professional and reasonably priced. I will definitely use them in the new house for deep cleaning. read more

Ugh do not do business with this cleaning service. Very deceptive business practices. Nothing on website about what they do and it is not communicated verbally before beginning cleaning either. But they will be happy to take your money!! After charging you double. Do not waste your time. read more

We had used the same cleaner for 8 years before she could no longer come to our home and I was nervous about switching to a new service. I'm happy to say that we're very pleased with Pine Country Cleaning! They always arrive on time & get right to work. They're professional & pay attention to detail. We definitely recommend PCC for home cleaning! read more

Pince Country Cleaning is great. I have used them twice now. Very professional and thorough. The girls did an amazing job detailing the house helping me prep to sell. I will use them again in our new house on a permanent schedule. I highly recommend them. read more

I ordered a whole-house cleaning of a home that was empty. Communication with the office was great; they kept me informed of the team's arrival and departure. Unfortunately, the cleaning wasn't as great. After pointing out what I wanted cleaned, they said they would do all that plus what they regularly do. I was pleased. Until I returned. When doing an after cleaning walk-thru I noticed some of the things I specifically wanted cleaned wasn't cleaned. When I pointed it out to them they said they tried and it wouldn't come clean. After they left, I re-cleaned the entire house and found they had not cleaned more than they did clean! Everything they said they "tried" to clean, I had no trouble cleaning myself. They said they sent out four employees (for a very small house?); I only saw two. I wonder if they said they sent four in order to charge a higher price for sending out more employees. The total cleaning was very expensive (because of the "four" employees, they said) and the overall cleaning was subpar to say the least. I am disappointed in this company and do not recommend them. read more

Ashley and team were the best cleaning service I've ever had! They were on time, organized, incredibly thorough and friendly. They got the tough spots without even being asked - would highly recommend to anyone looking for a good cleaning service! read more

I started using Pine Country Cleaning when we were selling our home. I was so happy with the service I continued to have them clean my new home. Angie is very friendly and professional and they do an excellent job cleaning my home. I highly recommend them! read more

Angie and her team are fantastic! Her girls did a terrific job and paid attention to every detail of our house. They are professional and thorough. read more

I LOVE Pine Country Cleaning!! I've used others and never could rely on them coming on the day they said they would. With Pine Country they are always here when they say they will be here and extremely efficient and professional! Having them come twice a month has changed my husband's and my life! Great job and many thanks to Angie, Jake and their crew!! A special shout out to Ashley!! read more