I really don't like hand holding. I can't even count the number of times that I was overcharged for service from this company.
My first drop off I was charged at the end of the month (they charge the end of the month for the previous month) even though I had only had the dumpster one day. There were several other times, including my last pick up where I had expressed concern about being charged twice. When I called today to tell them it was another mistake I had to tell the girl "ma'am there's no reason to yell at me." She kept telling me that I was wrong because they charged at the end of the month and when they picked up the dumpster (and charged me) I still had to be charged again for the end of the month. I've been charged 3 times in the last month for two pick ups, and all I get is a cranky sounding teenager on the the other line who likes to yell.
Very unprofessional. Go with any other option! read more