Had a neck fusion. It went extremely well. The staff through the whole journey were very friendly…read moreand helpful. They kept me informed and address my concerns.

My daughter was brought to TMC by ambulance with a severely dislocated left patella Wednesday night…read morearound 2300. They put her on observation for three days and an orthopedic surgeon finally came to see her around 1000 today. However, he was just a hand surgeon and knew nothing. They were going to have her stay till tomorrow when a knee doctor could see her. Now, I was just informed that no orthopedic surgeon can see her tomorrow. So, they sure are going to discharge her with the patella still dislocated No one there has any attention of communicating with her or us.

I want to give it twenty stars and I want to keep it my secret!!! This place is awesome!!! They…read morepopped up on my Facebook and I really didn't believe it at first. They hold events every month, all month long, all free, to all ages!!! It's a united Health care store geared towards seniors but they even helped me with my health care questions. Suzanne is the best thing in town. So friendly, knowledgeable, helpful, kind....... They have bingo and everyone's a winner! Paint nights, crafts, movies, gardening, and SNACKIES!! They're even moving to a larger location come spring. It's one of only two stores in the entire country. I just love it!!! Great way to find a sense of community. Especially for seniors to get out get active creative and social.

Who knew there were events held here ?!…read more Ceramics , Sip & Paints , Yoga & More ! You'll have to stop by in -person to see what's happening month to month .

Yelp wouldn't allow me to use the location I used -- 6755 E. Grant Rd. Tucson, AZ. It only offered…read morethe Pima Rd. location. So keep in mind, this review is for 6755 E. Grant Rd. I went in around 1755 (5:55 pm) on Friday 11/19/2021 They couldn't have been nicer -- from the receptionist to the healthcare workers. I went in for a covid check. The bad news is I tested positive. The good news is, Carbon Health on Grant Rd will be my new go-to place for urgent care. Can't say enough nice things about them. They did a rapid covid test on me and within 15 minutes I got the bad news (or good news if you consider I now have the antibodies in me).

Staff should take the time to ask if the pharmacy is still current before they send off the…read moreprescription. They sent my elderly husband's prescription to a pharmacy that is no longer in our network, but the pharmacy submitted the prescription to our insurance and now we can't get it at our network pharmacy because a claim was already submitted at the wrong pharmacy

I saw Dr Parke a few weeks ago. She is wonderful and her staff is also. Today, I went to Physical…read moreTherapy and had Doug as my therapist, He is great! He has 30 yrs of experience. I will see him for the next 6 weeks, one day per week! I am looking forward to this as I am recovering from cancer.

Five stars are too few. I have lived with hereditary depression all my life. Over the decades, I…read morehave seen councilors for short times, but only for a short time. Palo Verde helped me with tools for the long term. As well, these tools are comprehensive, addressing a wide variety of concerns, such as physical, medical, mental, emotional, social, dietary, cultural, occupational, and more. All memebers of staff were really great.

If I could give -1 million stars I would. I came here as a couple times as a kid, the only good…read morepeople there were the BHT and this art lady and that was back in 2016,2018 (I was sent multiple times) and even went to the adult unit it is just as bad. They don't care about safety of the kids and the situations or even help good with meds. My sister has also been sent to paloverde and they sent her home when she was NOT ready. My mom was threatened, treated like SHIT to the point she was crying. They are Awful with communication. Do better! Send your kids to a better place!

This office is mess! First, went to Dr. Smith and he is on my plan but they dont have him listed at…read morethis office's address. So I would show as not covered. When I called Optum they told me to just use another doctor's name at that office. Seriously? Secindlt Secondly, I called when I had Covid to see if I needed the antiviral medication. NEVER got a call back! I could have been seriously ill. Thirdly, I had an appointment with Dr. Ballantyne in April. The office called saying she would not be in then and had to reschedule. Next appointment is not until October!!! Lastly, I called to have 2 prescriptions renewed with Optum RX. They sent them to Walgreens. I would avoid this office entirely. They are out of control!

Twice a year I see my primary care doctor. When you're healthy this is fine, BUT when you need a…read moremedical issue addressed, such as insomnia, you can't get needed medication without first seeing a doctor. With my doctor that's 6 months to get seen. I have been trying for days to get my sleep medicine refilled and Optium turns it down, even though the doctor recommended I take it when needed. I even wrote a letter to my doctor and asked that he refill the prescription and to call me about my insomnia. He did NOT respond to either request. Optum Care does not care about their patients when they need medical attention, they just fill the doctor's time with annual exams. Why are all the doctors leaving. Only 3 doctors now. It must be awful to practice there and it is awful to be a patient there!

Dr. Son and her staff, Tiana, Danielle, and Melva, provided great care for me during my recent…read morevisit. Dr. Son removed a melanoma fro my back and a fatty lump from my arm. She expertly delivered the numbing agent so I had little pain and completed the procedures in less than an hour. They were kind, positive , and informative.

Excellent geoup of physicians in Tucson. My doctor is Dr. Kelly Favre who is even more amazing than…read moreinexpected. She has been doing breast surgery for 22 years and does a wonderful jib. In addition she is kind, understanding, friendly, patient, helpful. I am forever grateful to her. Her staff are equally amazing, friendly and helofyl. They are all so responsive - doctor and staff return call or message quickly. Highly recommend for anyone.

Booked an appointment time through their website. Showed up about 20 minutes before my scheduled…read moretime and there was no record of my appointment in their system. No idea what happened to the information I put in and uploaded through their site. I got the confirmation emails. But the receptionist was adamant. Got taken back after less than 10 minute wait which they get a second star for since it was still at the time of my appointment. Blood pressure, temp, O2 levels then into the treatment room where the same person who said I wasn't in the system asked me about my symptoms. Then just wait for the Nurse Practitioner. NP was nice, asked good questions, listened to the answers (not all of them do) and listened to my feedback. They had the script in stock so I walked out with the meds I needed, in under thirty minutes. Had the issue with the online appointment scheduling not been an issue this would have been a 5 star review.

Everything went great and took care of us, thank you!!! Got there and in and out, got everything…read moredone quick.

EXTREMELY UNPROFESSIONAL. If you want to be frustrated by UNPROFESSIONAL staff this the place to…read morego. The person doing the scheduling was the worst. I've never had a Doctor's office yell at me over the phone for asking questions. I was told tonfind another Dr. because she didn't like it when I raised my voice back at her. Can you imagine if that is how they treat you in the beginning, what is the Dr going to be like. Im glad I found out before I went there. Dont wasted your time some place where apathy is their protocol.

Saw Dr. Chavez for an ongoing kidney stone. Left the visit expecting to have lithotripsy surgery…read morescheduled. My insurance approved the procedure the next day. Two days after the appointment his PA called to say they were still waiting for a physical paper with the approval even though they had verbal approval. This was a Friday. My wife followed up the following Monday to ask about the approval and to ask about surgery dates. This set off his PA. Instead of arguing my wife hung up. The PA decided to do nothing. Three weeks later we called to follow up to find out that they abandoned my care but did so in a manner that violates law. Two days later I was admitted into the hospital with complete ureter blockage. $80k dollar to have an emergency stent placed. Dr Chavez blames my wife instead of taking responsibility for his staff. Claims we are outliers even though Google reviews also include issue with his staff. It seems we are not the outliers and this is not unique. If you chose to go to Desert Mountain, you better hope his staff is not having a bad day with you call or visit or you might be an outlier too.

My primary care physician is located here and it's been a great experience overall. I really like…read morethat there's a nice-sized free parking garage available, and it's only a short walk to the building. The facilities are clean and well maintained, and the staff is very friendly and welcoming, which makes visits much more comfortable.

Didn't even test my 8 month old daughter for anything even when she had a climbing fever. Looked at…read moreher for two seconds and said "it's teething" and then we left and her fever climbed to 102.3 and wouldn't eat. Had to pay for more visits elsewhere. Literally didn't even feel like we talked to a qualified doctor that's how badly they diagnosed her.