THEY ARE SCAMMERS!!! Waited 3 hours for a tow that never came and now they are trying to take $536…read morefrom me! I was charged 5 times for a service that was never provided!!! DO NOT USE THEM THEY WILL TAKE YOUR MONEY!

Wonderful service, nice people (and the wonderful bulldog too) but they give you little thank you…read morebags which on its face seems minor but in a time where costumer appreciation is at an all time low something that simple goes a long way. Salute to them

My son went off the road, called AAA and they sent this company. The guy seemed nice on the phone,…read morewhen he got there, he smelled like a brewery and he wanted to make some money off of us and told us he had to pull the truck out differently than we thought and it would cost more than what AAA would pay. When questioned by the sheriffs that were on scene, the tow driver told them that "they are just cops and let him do his job" then when questioned by them about how much he was wanting to charge me, he said to the sheriffs "call someone else, you guys are f****** A**h****". My Fiancé went home and got his pick up truck and pulled it out in 5 minutes, and the way we suggested from the beginning , that the tow driver said wouldn't work.

Had a dead car way out in North Hero. I called AAA who dispatched Benoits. The BEST AAA towing…read moreexperience I've ever had They called twice to give me arrival updates. The driver was friendly, courteous, and professional. The car was hooked up and on the way very quickly with no issues. I would highly recommend this service.

Wonderful people to work with. They diagnosed the problem with my truck, kept me updated and got…read moreeverything taken care of.

I stopped in on a Thursday late afternoon explained my problem and was surprised John said he would…read morework on it the next day. The brake system was really messed up, i came in with basically no brakes and multiple dash lights on. I brought the vehicle in which was messed up somewhere else, John never hesitated with helping me out. My vehicle is operating perfect. I am beyond thankful for there great service. I recommend them 100 percent

Excellent customer service and follow up. It's hard to find a mechanic like this garage. Always…read morequality work.

I had brought my car here a couple of times. With no real complaint. However, today I was driving…read moreand noticed my oil was low. I open my hood because they broke the latch and didn't repair it. Along with a lot of plastic material under the hood. So I was left, needing to access the engine and not being able to. I drove it to a nearby shop and they had to use pliers to open the hood. They even stated that that should have been fixed. Clearly no one since J&L has accessed the hood as they wouldn't be able to even open it! And J&L Service Center was the last one access my engine. They denied accountability. Had they owned up to it and simply fixed it I would not be so angry. I understand things happen, that are often out of our control, however, they didn't inform me that it happened and simply sent me on my way with it. Dangerous and irresponsible. J&L .. I trusted you.

While this is second-hand information (my brother observed this, not me) I am having him read this…read moreto make sure I got the story straight. He has no ties to Fairfax other than me, but I do. I love this town, and I know that things like this matter to our community. My brother brought my vehicle in to Tinker's Auto on 7/21/2020 for an oil change and state inspection. It was the first time I'd brought a vehicle to them, but knew they were a newer business and wanted to support my neighbors. For full transparency, my car didn't pass inspection. They didn't charge me for the inspection either (which was a pleasant surprise and I really appreciated)! So this review has nothing to do with that. One of the owners, Nickie Tinker, was at the front desk. There are bags of locally-sourced popcorn that customers can purchase. Another customer was at the desk talking to Nickie about this while my brother was waiting, and Nickie starts talking about how when she was a kid, they used to call the burnt popcorn kernels "niiiii---- heads". She didn't actually say the word, but turned to my brother and said "What were they called?" She was trying to get my brother to say it for her. My brother, not wanting to engage, said "I have no idea what you're talking about". Nickie then half-said the word again, and said something to the extent of "We're not supposed to say that any more." After my brother recounted the story to me, I posted on Facebook to (my friends only) asking for advice on how to handle this. Someone evidently told Nickie about my plan to publicize my brother's experience. She called me via FB messenger twice on Sunday (7/26) before 9am, and then wrote me a message (see screenshots). It is clear that she doesn't remember what she said that day. But she does recount how that while she is not a racist, she does condone racist conversation in her place of business. If you don't take issue with this sort of thing, by all means, give these people your money. But if you expect better from your neighbors, maybe choose to have your vehicle serviced elsewhere.

This is the person claiming racism at this garage (Tinkers)and she wasn't even there to verify what…read morewas said.

Thank you ! Away from home our camper van had a locked brake caliber they took care of us ! If they…read morewere closer we would use them for all our vehicles .

What a great and dependable mechanic (and gas station) in the middle of Northern Vermont. I…read moreactually came here via AAA when my car wouldn't start, namely due to the negative temperatures. They towed, fixed, meddled and helped out, which is their job, but add kindness to the mix and you're all good. Matt the tow truck guy was so sweet, talkative (dishing out some very interesting info on Northern VT), fast and efficient. He actually had to tow our car not once, but twice and did so without any grumbles. It's not cheap, but they definitely could have charged more since we were in the middle of nowhere without knowing a single person. I'd like to think that they kept it honest. Car troubles? See Mark, he'll hook you up. Pro-tip - pizza, chinese and a Rite-Aid are right next door if you happen to need some sustenance while waiting!

I needed to have my car towed from my parents house for repairs, the closest towing place is…read moreGeorgia Interstate. It was towed on July 2nd. They tell me it's problems and give me a estimate of $570 for its full repair. AC compressor plus a new serpentine belt and a few other things. Monday, July 7th is when they expect to have the car ready for pick up. I call them around 12:30 pm to see what the status of the car is, fingers crossed! The women I talked to gave me attitude and was unpleasant, she told me they had just received the parts and were going to start working on it in a little while. Tuesday, July 8th. I call back at 1:30 pm to check the status of the car again. Now she stumbles over her words and tells me that they got the car in yesterday, but the repairs were more complicated than they thought and it wasn't ready yet. I believe that she was lying and they hadn't actually got to my car on Monday. She told me she would call back later and actually got my phone number this time! No call from her on Tuesday. Before being dropped off at work, I drove by and checked that my car was actually in their garage and it was, thankfully! Wednesday, July 9th. A full week from the date I had my car towed. I have still received no call from them, how surprising! I call them up and my car is finally ready. It cost less than expected: $554 and there was only 2 hours of labor counted in my bill. $65 per hour. The last time I had a car fixed here, they actually lost our phone number and gave us a little discount because the car was there for a day longer than it needed to be. I won't be returning, I just don't like the front desk person, if she was more pleasant and was truthful there might be a different ending to this story.

I have been coming here for years. Great place to get your car fixed. Everyone is so nice and…read morealways ready to help you. Never had a problem with them... like to keep it local

Awesome. I have friends that drive 20 miles to get their work done here b/c these guys are cheap,…read morefriendly, and best of all, HONEST. I swear by these guys.

Excellent. Always professional and courteous!! We have purchased a number of vehicles from them…read more Always satisfied!!