Made a call through AAA at 8 am, they showed up at 11am totally unprepared. Said he could not tow…read moremy car to the dealer because it would not start and he had no way of putting it in neutral, so he left. Had to wait until 4:30 when AAA was able to find another tow company that knew exactly what to do. Totally incompetent and rude. Would not recommend.

My 1 ton dump truck broke down on the side of RT-28 in Mashpee. I called Capeway and they were very…read morepatient and kind over the phone. I only had to wait 13 minutes for a driver to arrive! The driver (Jake) was also very respectful and knowledgeable in his profession. They quoted me a very fair price and the whole experience was amazing!

I REALLY wanted to give Peter and his business a very good review. He has worked on our car several…read moretimes in the last couple of years, and has usually been fairly quick to respond and completed the work satisfactorily. He has not ALWAYS come on the day he agreed to come, but I can say that about many island contractors and usually am pretty flexible. He has completed brake work, replaced a tire, put a "kill switch" on our battery for when we leave the island, replaced a battery, and an alternator. He has shown admirable skills on all of these repairs, and has charged a fair price (at least by Vineyard standards). This past month, however, he has ruined our "relationship." As an independent contractor, he has always asked for 1/2 up front and then 1/2 upon completion. I know, I know...perhaps that is my own fault for accepting those terms...but he has always completed the work and I felt OK with the situation. Recently I asked him to check out an "ABS" warning light on my car and replace another tire; after an initial assessment and quote, I paid him the requisite half. He has since disappeared--he does not answer his phone or respond to texts. It has been weeks since his last communication with me--and of course he still has my money--several hundred dollars. At this point, I feel that he has stolen my money and will never hear from him again. I know that I should not take it personally, but it does hurt to know that I have always been exceptionally quick to pay Peter and always kind to him when we talk. I have even asked if needed water/coffee, etc while working. Unfortunately, I need to let the world know--BEWARE OF THIS SCAMMER!

Terrible service. Do not, do not, do not, I repeat DO NOT hire this company. Took money and left my…read morevehicle partially dismantled. I had to hire someone else to come finish the mess he started. Still has my money and will not return calls or text messages. I've had to file a claim in small claims court hoping to get some funds back. I'm not optimistic.

Reasonable rates, very quick turnaround for repair! I used this business because of the excellent…read morereviews, not disappointed.

Angel, Lisa and everyone else at MV Autoworks are wonderful people. They have gone above and beyond…read moreto take care of my vehicles, educate and help save money whenever possible. Angel was even willing to join a call with a used car dealer that sold me a vehicle that was misrepresented, he told him how it was and helped me to have the vehicle returned. He went out of his way to help and it made a big impact! If you need anything done with your vehicle this is the place to go!

I had the misfortune of having my classic Porsche car die on a road in Mashpee yesterday. It also…read morewas a bad day to try and find a towing service to come an collect the car because of a number of accidents on state roads, which I later discovered that the State police have first call on the towing services. After many failed attempts I finally connected with Andrew of your company. While he had other calls to attend to, he promised to come once he was finished. He was extremely helpful in giving us updates and arrived when he said he would. Because my car is old, he took great care in loading it onto the truck and securing it onboard. Andrew is a great representative of your company and appreciate all his help in making a bad day better.

Warning! Do not use this company!! Very unethical! This…read morecompany is holding my dump trailer that was stolen in GA and taken to MA hostage! The police had it towed to this company. I was not notified at all or given any choice! I was contacted by Coweta Co. sheriffs dept 4 days after it was taken to this facility. The rude employee told me I had to Fly there to bring my ID and title! Absurd! I contacted the police dept and of course they said that was not the case! I emailed the police dept those documents. Then I was told I had send an original notarized letter stating who would be picking up my Dump Trailer. They will not accept a fax or email. They are collecting $50 a day so they're making it as difficult as possible for me to take possession of my Dump Trailer. I call a nearby towing company that was much more pleasant to deal with for them to pick up the trailer. I notify Bucklers and they said No that towing company is not allowed on our property!!

I want to start this off by saying I liked Mike and thought they had taken great care of myself and…read moreother year round islanders in the past. This most recent experience has led me to believe otherwise and I will absolutely not be taking my car back or recommending ever again. I had gotten new tires/brakes put on the car at different points over the winter. Right before the 4th of July, my engine start shaking and so my boyfriend brought the car in on Tuesday, June 24th. We had had off island plans for the holiday but didn't hear anything from the guys at the garage so we pivoted plans, not a huge deal. 2 weeks went by with one or two texts that said "we'll call with an update" however, no call was received. 3 weeks in, they called and said they couldn't duplicate the problem but found and issue with a wheel bearing- we asked that they not fix the wheel bearing but just see if they could diagnose the engine problem. When nothing was still done about the engine, my boyfriend went on YouTube and sent the mechanics videos on common fixes..... It is now July 31st, we picked up the car and have been charged $800 for..... wheel bearings, spark plugs, labor and parts. Half of which we had asked them not to fix, the other half that should have been an easy enough fix that didn't take a month and a half of absolutely no communication. I will happily pay what is fair but this is so wrong on so many levels I cannot fathom spending another dime here, nor should you. If I could give 0 stars I would.

Car battery died on vacation. It's one of those batteries that is not easily accessible, buried…read morebeneath multiple other parts. I dropped car off without an appointment. They replaced the battery in 20 mins. Everyone there from Mike to the mechanic to the person at the cash register was very friendly. Thank you.

Great service! I recently needed to move a vehicle I could not get started. After being toyed…read morearound by another local towing company I called these guys and they were awesome! They came out in less than thirty minutes. Ken was a pleasure and explained the process of towing a vehicle that's unable to pop out of park because it was so dead. Although these guys were a mere $10 more than the others, it was well worth it. Great personable service. From the phone call to the tow.

If I could give this a zero star I would... Do not go anywhere close to this place if you are…read morecolored skin or Hispanic, etc. you will get judged out of the compound, literally. They will not help you at all and are VERY disrespectful. I could feel that they did not want my presence anywhere in their building or near them. I would not recommend. Very bad service, very rude people.

Took my car here. People go where they get good work at affordable prices for nice people. These…read morepeople make you wait 2 months before getting your car worked on, then leave it incomplete after the 2 months waiting, to tell you to take it somewhere else and wait another month somewhere else. Candace is a know it all who promises good work, boasts about her 20 plus years experience, and as rude as they come. Along with an owner who will out right tell you it's not his problem and equally as rude, it's obvious where Candace got her people skills. Will not recommend, infact will be honest about how I was treated to anyone looking for a good shop, this is not that shop.

So I had used Island Tire 2 previous times to purchase and mount new tires but never anything…read moremechanical. I've been needing to get my brakes done for QUITE some time....Like metal on metal. Well, I kept putting it off for a while and then this past Friday I heard a horrendous noise and I had NO BRAKES!!! So I called IT company and was told to drop off the car for the weekend and they would look at it on Monday and see what was up, and what exactly I needed. I received a call The them at lime 3:50 p.m. telling me that my car was all set, I could come get it. It's ABSOLUTELY PERFECT!!! The price was 100% reasonable too as well. I will NOT be bringing my Camry ANYWHERE ELSE EVER AGAIN!!! I would recommend them a million times over again!!!! Thank you guys and gals of Island Tire & Auto Service

Had a flat while on island. Very prompt and pleasant service. They repaired it in no time at all…read moregood price. Highly recommend