Communication is not good at all. You have to keep calling them. I have been waiting for…read morepreliminary work for 6mths...still waiting.

Got ghosted from this organization after they requested and set up the appointment to view the…read morelocation. Called multiple times but their mailbox was full.

Moves in 2023. Cracks in walls, fixtures rusted just bad work, terrible customer service and not…read moreworth the money. My concret in front of my steps peeled and cracked As it was blamed on weathering. We have had a couple major issues arise since moving into our new construction built by Eastwood, as well as several minor/moderate issues. I'm not sure who inspects these homes did not write this up. Eastwood Homes should own up to their products. I wish I would have known this before I purchased it.

Like so many others on this thread, I wish I had seen these reviews before I purchased. In Wendell,…read moreNC. All my neighbors have electrical or plumbing issues, the painting is awful, cheap materials, extremely poor craftsmanship, highly marked up but cheap quality appliances, no attention to detail, and no thought process in the actual design of the home. We also had to remind the sales agent about items that we paid for that weren't complete. Awful experience. Stay away.

I cannot even offer one star for this company. They have my house as the picture on their website…read moreyet will not acknowledge that they are responsible. Very unprofessional. I am still waiting for my 30 day punch list and it will be a year in August that I have lived in my home. I am having to pay for major repairs out of pocket. These are items that they are contractually obligated to fix.

From the owner: Since 2013, Charlotte Home Builders has made its mark in some of Charlotte's most prestigious and…read moreeclectic neighborhoods such as Dilworth, Cotswold, Plaza-Midwood, Barclay Downs, NODA, Villa Heights and Myers Park. Where will you take us next?

Horrible experience. Low quality. I do not recommend these homes if you have any expectations of a…read morenice quality home. The salespeople lie. Do not walk in without a realtor and have an attorney look over the paperwork before you sign.

Not impressed . I purchased my home in Imagery (Mount Holly NC) early 2021. I went through a series…read moreof warranty issues which were rectified although heater in attic took 10 visits over several months ( no exaggeration)....As the short 1yr warranty period ended I continued to find problems due to the builder. I always seemed to run into a "why they couldn't help" vs why they could. I will not purchase another Lennar home and want to make sure you know it before you consider. Customer service is mediocre and workmanship is poor.

"On December 9th, at the meeting with LD, they were very specific about their intentions to try LD…read moreor go to their Lender depending on who offered the best rate. Money for down payment or closing cost was not the issue, both Lender offered paid closing cost . The BIG issue here the interest rate, with First National their payment would $1742 and with Loan Depot would be $1970. Rate 2.65% vs 3.65%, times 30 years is LOTS of money. To give more details, on December 9th at the end of the LD application date, I showed jake the numbers from First National Bank, and we asked of the process of how to switch lenders, the bases for this decision was the rate. LD numbers were disappointing. Jake indicated that all he needed was the loan estimate to be able to switch lenders. He already knew and saw the numbers form FNB within the 4 days of executed contract. We received the executed contract on December the 8th backdated December the 4th. Both Lenders sent the disclosures at almost same time, Loan Depot on December 13th, and First National Bank on December 14th. This is the day when First National Bank freeze her rate for 60 days at 2.65% (option 1 on Lender's email below). Copy of disclosures from First National Bank were sent to Jake on December the 14th. Below email is proof that they did apply for the loan within the 4 working days you and Jake keep arguing and denying it happened. On our conference call of December, the 15th you started with the issue of no application submitted to FNB within the time frame of 4 days, then added the issue of "a Lender cannot freeze a rate for 60 days, and as the conversation went on, you added the issue of the benefit of the closing cost, which you clearly can see are offered by both lenders." The above was written by my realtor reaching out to the LGI office manager. It is 12/17 nobody has reached out to my husband or myself to refund our money back. I have reported to BBB and other agencies. BUYERS PLEASE, PLEASE BE AWARE DO NOT USE THIS COMPANY THAT WILL FORCE YOU TO USE THEIR IN HOUSE LENDER. IT DOES NOT MATTER IF YOU FOLLOW THEIR CONTRACT STIPULATIONS AS PER CONTRACT,THEY STILL FORCE YOU TO USE PREFERRED LENDER.

My husb and I just purchased a beautiful 4 bedroom home in Creedmore Hills in Charlotte, NC. our…read moreexperience was nothing short of AMAZING! We worked with Pearce and when I tell you he is the best to ever do it!! We worked with him for almost a year and when my anxiety would set in I could call him at any time and he made sure he reassured me when ever I needed it! Pearce was very transparent and trustworthy! LGI is definitely blessed to have him working for them!

My Mother and I recently toured Windsor Run aa a possible new residence for her. We were so…read moreimpressed with the apartments and the many amenities offered. This is a very lovely community offering the very best in dining, activities, security and social events. The staff is very cordial, welcoming and knowledgeable. It will be difficult if not impossible to find a comparable senior living community in or near Charlotte.

windsor run is so professional and so homey!! it has such a family vibe to the entire facility and…read moreevery single employee always has such a big smile on their face, and they are so kind. from the dining staff to the security guards, everyone is so kind and hardworking, and they make everyone feel at home!! an amazing place

I would say customer service is good, but of course they trying to make sales, my issue is they…read moretold me I would get my earnest money back within 30-45 its pass that timeframe still have not received funds. now they stating once they sale the place it would be deposit. my suggestion is if you are going to pay the deposit make sure you get approve first for the home do not pay if you have not gotten approve I am still waiting on my earnest money because I was not approve for the home my DTI was too just be careful before you pay anything do not pay NOTHING unless you sure you want the home and you know FOR SURE YOU GOT APPROVE or else you will be stuck waiting for your money if you did not get approve ask a bunch of questions and READ READ everything you sign the agents are not truthful the sales not either their story and price kept changing just be CAREFUL with this company they are not truthful. they told me I was preapproved but the under-writing denied me due to DTI so my question was to them how was I pre-approve then they still can not answer that question mind you they called me telling me they had a deal be CAREFUL!!

If I could give zero starts for customer service and construction I would. Floor is coming up after…read morethree years and they don't want to help. They cut corners and treat people like garbage. They build terrible houses and won't answer complaints because they are chicken shi.. Their regional rep is a scumbag

The process of dealing with my insurance company on a water damage claim has been difficult. NICS…read morehas been a major help in navigating this industry. Without Preston's knowledge and guidance I don't think I would be where I'm at currently with this project. I'll keep everyone posted on the progress of my project and how NICS follow through is after construction has started.

They are working with our insurance company and adjusters to handle hail damage at our houseread more

I could not be happier with the decision to build with Harding Custom Homes. Building a house is…read moretruly a journey. From the start of this journey to the finish, the job was done right and the people involved have all been exceptional. It has been a true pleasure to work with a team who takes pride in their work, pays meticulous attention to all details and produces a high quality product. I do not hesitate to recommend this company for your custom home.

Harding Custom Homes built our house over five years ago. The quality of work, high expectations of…read morehis trades, and John's honesty have earned him our complete trust. I recommend Harding Custom Homes to everyone I chat with looking for a custom home builder. We are already planning our next project with John and know we will have an equally fantastic experience.