I wish all my haircut experiences were are smooth as this one. Easy to make an appointment online, AND the stylist Natali was perfectly on time and ready to go right when scheduled. It was my lil guy's 1st haircut, and he was pretty shy, but the environment here is perfectly designed to make kids feel right at home. Bright, friendly colors, a full selection of hot rod car chairs, dinosaurs, trains, car toys, and when everything is done, a lollipop and a toy from the treasure chest. A great experience for me and my kids, they already want to come back for another haircut! read more

Pigtails & Crewcuts - Kids Activities Near Me - Charlotte, North Carolina

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I am still talking about our magical experience with Ms. Ronnie. Literally before we even walked in, she was waiting outside to greet us. It was my daughter's first haircut and I watched as she absolutely delighted in making her feel comfortable, continually engaged with her while giving her exactly the cut I asked for. She finished with a sweet little French braid, little stick-on earrings, bubbles and a clipping for me to take home. Then she gave her a snack and let her pick out a prize from the treasure chest. I could not love our experience more. Ronnie is a TREASURE! Thank you for making my baby feel so special! read more

Pigtails & Crewcuts - Kids Activities Near Me - Charlotte, North Carolina

Horrible staff, rude ppl, i was a fan of them. It was raining, this place is 1 hr far from my home, i still went there, we had 4:45pm appointment, went there 4:52 , only 2 mins late yet they say only 5 mins grace period. I explained them i drove 1 hr, it was raining and huge traffic yet they dint accept us and being rude to us. The staff is free, cars are available for haircut, they have availability now but still they are not accepting and being rude to us. All they do is a trimmer hair cut for 2-3 mins and take 26$ for a haircut and ask tips and gove a candy to a kid. They shld atleast ahve some patience and give importance to customers. Will never go here. read more

I have been taking my son here for six years today is the first time we've ever been late. They told me they couldn't cut his hair or work with me in anyway! read more

My son loves coming here to get his hair cut! We've seen multiple stylists and they've all been wonderful with him! He's two and doesn't like to sit still, but they are all pros when it comes to distracting him. He also loves playing with the fun toys if we have to wait and gets so excited to pick out the free toy he gets to take home. read more

Don't bother. They just ask what guard size and churn you out in 10 mins for $25.99. They have a 5 min late policy and after they enforced that on me for being literally 6 mins late after taking 2 boys there for 3 years we decided to move on to another barber shop. Rude staff too. read more

We had a great experience yesterday at Pigtails & Crewcuts! Their online reservation system is easy to navigate and very user friendly. Inside was clean and geared towards children. A movie was playing on the television at the haircut station which immediately eased my toddler's uncertainties. The stylist we had was kind, gentle and patient with my toddler. She listened to me about what I wanted for my toddler's haircut and told me they have a 7-day guarantee in case we get home and notice something is off. Though this is a great bonus, we won't need to use it as it was perfect the first time! Though it is a little out of the way for us, we will continue to go back! read more

Pigtails & Crewcuts - Kids Activities Near Me - Charlotte, North Carolina

Great shop with reasonable prices for children and adults.Great stylist and massage chairs

Thank you Mrs.Jelisa for a great haircut, per usual. Liam is always so excited to come and see you and he always leaves looking his best. Thank you for your patience and for treating him like your own every time we come in read more

Pigtails & Crewcuts - Kids Activities Near Me - Charlotte, North Carolina

My son had his first haircut today and had the BEST experience. They were so patient with him. Can't wait to come back!

I'm not use to leaving reviews unless it's really good service or really bad service (like extremes). Unfortunately this was a TERRIBLE service. This was my second time here, I have a 1 1/2 year old boy who in 3 times of sitting and getting hair cut has NEVER cried or moved enough to cause any trouble to the hairstylist he's very well behaved. The first time we were there I asked for regular ONLY scissors and absolutely NO machine cut keeping more of a baby face and not so much toddler cut. She did as I asked only at the end she "lined up" or "cleaned up" edges with the machine. That I did NOT ask for. I observed her but did not saying anything. Next cut we went in, she remembered us and sat us down. I asked for the same thing with again ONLY scissors and NO machine. She proceeded to literally get the machine out and started cutting my baby's hair, I obviously said something respectfully and she just replied "it's okay I've been doing this for years, this is only a #7 it's the same thing as if I'm doing it with scissors it's just faster" she saw my face of worry and stopped cutting him with the machine and proceeded with scissors. By this time his hair was extremely uneven, she continued literally CHOPPING not cutting his hair. the whole visit was very very rushed just like the first one. Making us feel like she was just trying to get us out of there instead of actually worrying about doing a good job. My sons hair is SO SO UNEVEN his dad was very upset and friends started noticing the awful haircut and told us we should've NEVER paid for this kind of job. It was horrible. Do not recommend. Save your money. Go else where. We pay for ATTENTION, please listen to your clients when they speak. We pay for a service, we get to decide what our sons hair should look like not you. read more

Our children always enjoyed their visits with Stacy until the one time we were five minutes late because of weather. The appointment was right after pickup from daycare on the opposite side of town. Arrived to be told we wouldn't be seen, even after years of seeing Stacy. It shows she really doesn't care about families or kids. Haven't been back since. read more

This place was incredible. The decor was fun and interactive for small children. I felt welcomed as soon as I walked in for my sons first haircut. Ronnie was just as excited as I was! She was gentle with my 11 month old and his hair was incredible. I loved all the advice she offered and showed me multiple ways to style his hair. I couldn't be happier with my experience. I hope Ronnie stays at that location because we will be back to see her! read more

Today was a very interesting day at Pigtails and Crewcuts! We have been avid customers since my children, 4/7/9, have been getting haircuts. We go every month for cuts with Ronnie. Today, a mom with her two children, entered the salon for an appointment. Their appt was before ours and they arrived 10 min late. She was respectfully told that they would be unable to accommodate her sons haircut because they were past the 5 min grace period and that they were fully booked for the rest of the afternoon. This woman, lost it! She was so verbally abusive to the receptionist and when Stacy and Ronnie intervened, to them as well! She was awful! The way she spoke to them was mind blowing and SO disrespectfully especially in front of her own children. I couldn't believe what was happening! In her own words she said "We are not leaving until my son gets his haircut!!!!" Ronnie, Stacy and the receptionist were SUPERB! This woman was so mean and they never lost their cool, fired back, rolled their eyes...NOTHING!!!!! They were incredible!!!!!! Bravo ladies and crewcuts should be so proud to have them as employees! I was mortified! Any grown woman acting this way in public is unacceptable and NO ONE deserves to be spoken to in this way! read more

Walked into this location eight minutes late for an appointment to get my daughter a haircut before she started kindergarten. There was no one in there. Not a soul. We were told there was a grace period of only five minutes and they would not be able to see us. The ladies at the front desk were cold to say the least. I certainly understand timeliness but also believe in a little flexibility - especially when it comes to kids. Definitely not a community feel or a place I would recommend sending your business. read more

We went on a Friday before noon and were the only customers. There were two stylists there and we were not a main focus. They had a lot of their own personal conversation which was very unprofessional. The stylists even talked about needing a drink and telling my kids that I needed a shot! The place was not very clean as there was still hair from a previous client on/around the seat my son was in. Was my son's hair cut? Yes. Was it an awesome haircut that I loved? No. Was the location professional, clean, and put the customer as priority? No. Was it worth $25? Definitely not. read more

Under new ownership and recently remodeled. Great experience and staff that listens. Kids love the treasure box at the end.

Store Manager Karen Arnette and her team-mate Christie Murray were absolutely amazing with my 10 year old's chlorine tortured hair. In 2.5 hours Karen completely remedied her hair and returned it to healthy and completely tangle free. I am incredibly grateful for the persistence, patience, kindness. Thank you so much!!!! read more

Pigtails & Crewcuts - Kids Activities Near Me - Charlotte, North Carolina

Love this place I only go here for my little mans cuts and Gloria is the best. She doesn't just chop the hair but thins it out if needed so the cut doesn't look so blunt. The only down side is that they usually have one, at most two ladies working in there even on weekends so do yourself the favor and go on Tuesday where you get double stamps for your visits! read more

They are awesome! Their customer service is excellent. They give you the haircut you ask for. I have brought my son here since his first haircut and I wouldn't take him anywhere else! read more

My son has been getting his haircuts at the Ballantyne location since he was 1 and we loved that place. Unfortunately we had to switch to a different kids' hair salon on Park Rd after we moved to Dilworth a few months ago. After a very disappointing experience at the new salon this morning, we found out that unlike the Ballantyne location, this salon opens on Sundays! We were told the waiting time was about 30 minutes and they would either to call me or text me when it's our turn so we could check out the toy shop around the corner. The staff were very friendly, professional and QUICK. We will definitely come back for the next haircut! read more

Awesome place to work! Great place for your kids haircut! A toy store is nearby you can take your child there if we are busy. Tuesday is double stamp day! Come on out! read more

I've been going to this place for years and I will not be returning. I understand the grace period for 5 mins but I was within the five minute grace period and still refused service. I called ahead and spoke to the receptionist and made sure that as long as I was within the grace period that I would be ok. I arrived and was told I would need to reschedule. Stacy was also very rude to me when I asked to speak to her, she has always been nice until now, which tells me she is not a genuine person and is fake for tips. She let me know the policy that I already know because I've asked before. I let her know I called and asked and was told I would still be ok as long as I was within 5 minutes. She then told me it was to the discretion of the stylist, why was I not told that on the phone when I called and told them I would be a few minutes late. There needs to be an over all rule for a grace period if you have one, not at the discretion of the stylist. There has been more than one occasion when I arrived on time and still had to wait for service, but I didn't say anything. The fact that I was refused just lets me know that they don't actually care about their customers when it doesn't benefit them. There are plenty of other places that the value is better but I went because I actually liked the hairstylists, I thought it was over priced but I still went and always tipped $10 in cash on top of the $25 haircut because I went for the good customer service, I don't mind paying more for good customer service. After the customer service I received today it left a bad taste in my mouth and I will not be back. I've already made another appointment at another salon for my children and it includes a lot more then what this place offers. I would shop around before going to this place. read more

Karen, the manager, is always on point with her beautiful haircuts, and my 2 children smile through the entire experience! My daughter's bob haircuts are perfection, and Karen knows just how to handle my son's crazy cowlicks. We now live 40 minutes away, but it's SO worth the drive for the quality of Karen's haircuts and the over-all fun experience. read more

I was very pleased with the haircut that my 1 year old son received at this location. Honestly, he was crying the whole time and the hairstylist was so patient. Despite his squirming and tears, she was able to get the perfect haircut in. I like the atmosphere. My older child was able to sit and watch a movie while my younger was getting his haircut. The salon has child sized seats and little police/fire/emt cars for the kids to sit in while getting their hair done. The prices are also reasonable. I will be returning to this location to continue to get my childs hair cut. read more

I brought my 3-year-old daughter here for a haircut with Ashley. She was excellent, very patient and kind with my kid while making sure to give her a straight cut. I highly recommend her. read more

First of all there was no wait on a Saturday morning...first sign. Then the hairstylist butchered my son's hair and to top it off the stylist cut my neck with the clippers. I will not be going back nor do I recommend this business! read more

My son has struggled to find a place he felt comfortable and allow for the stylist to cut his hair. During he whole process he was engaged and proud to say no tears were shed from this haircut! They were fast, knowledgeable and really kind! Will definitely take our soon back in the future! read more

If your a parent who wants the typical haircut for your child that the other 90% of children get in Charlotte then this is your place. However, I am very picky when it comes to my sons hair. This is due to the fact that I am extremely picky with my own hair and keeping up with the trend. For the past 2 years we have been going to another location which I guess has a different owner. My sons hair is longer and we have waited a long time for his hair to grow that long as we do a comb over. When we explained what we wanted the manager literally shaved his head LITERALLY. If you have never seen a grown man cry this was the place to see it. At that point there was no coming back. We did not say a word and I paid her the $20 which I could have done at home with my dogs hair clipper. RUN, RUN AS FAST AS YOU CAN AWAY FROM HERE!!!!!! read more

Great place for a kids cut. Staff is great and so are the prices! I've never had to wait more than 5 minutes, and I've always walked-in. Some other places we've been to have been too much of a sensory overload...and I'm not a fan of that. We've gotten many of our haircuts here-love it. read more

I've been coming in here for years since my 8th year old. Was 1. Today I can say I am never coming back to this place! Ruined my 3 year olds hair right before his birthday! It said the place closed at 6:30 I got here at 6, the girl that was here was cleaning the door sprayed us with windex and said pick your chair. Told her how I wanted it cut even showed her a picture and still she cut it way too short and even left hole in the hair the cut it however she pleased not even listening to instructions of "DONT WANT IT TO SHORT!". $20 for a 3 year old haircut! So disappointed never again! read more

Took my lil man in here for his first ever hair cut... As part of our tradition the first haircut means getting his head shaved. He was obviously not thrilled about it and cried through the process, but the girls there were sooo nice. The lady cutting my son's hair was very sweet and gentle, and her co-worker tried to help keep him distracted with bubbles. As per my request they saved all his hair and also took pictures for us after. We went on a weekday evening, and didn't have to wait at all to be seen. Overall, it was a great first time experience for us at a kids hair salon :) we will be back when baby boy is ready for his next hair cut. read more

We love pigtails and crewcuts! Ashley was amazing! She did my 2 year old sons hair and it was perfect. She was great with him, even when he started crying, and his hair looked better than any cut we've ever gotten. The edges were nice and clean, and that is something I really appreciate. Not sloppy like some others we've been to. Ask for Ashley! read more

Took my daughter for her first haircut on her birthday. Walked in & was told there was a 45min wait so I went ahead & put her name down, hoping it would be faster than that. NOPE. We waited for over an hour & a half. I'm usually not one to complain but I had a fussy 4 month old too, so it just seemed longer. Would have been nice if the staff would have kept us updated on how much longer. However, once it was my daughter's turn, it was awesome & the stylist was great! Worth the wait ;) read more

I was amazed that they could actually cut my 11 month old's hair while he looked all around the salon... I don't think he was still for longer than 5 seconds and she did a great job! read more

Ashley gave my son the best haircut of his 6 year old life! I highly recommend her!

I take my 3 year old here pretty regularly and they do a decent job but I wish they were more cleanly..and often time the stylists are talking loudly about their personal business. Again, decent job with the haircut but they could use a lot more attention to detail and overall cleanliness. It would make a huge difference in the overall experience. read more

My 16 month old son received a fantastic first haircut. I love that the salon is bright, clean, and kid friendly. But, I feel their services are overpriced! I paid $20 for my son's cut. $20 may not sound like much to some, but it is if you have plan on up keeping your kid's haircut. I have thick, coarse hair & can get a layered haircut with blowdry for $20! read more

We have been coming here for five years. P & C saved my son's hair after a horrible cut from another kids' salon in town. The staff is knowledgeable, honest, and loyal. Our stylist Karen is the best and always knows trends for my little one's look. Weekends are definitely more busy, but worth the wait! read more

Always an awful wait time and high prices. Recommend Snip Its on Park rd.