I stopped by to buy some beef. This is a small neat store. I got a pound of of ground beef for…read moreabout $9 and a boneless ribeye steak for about $26 per pound. Both were really good. There was chicken in the freezer. I think the beef is the best thing to get from here, that too get the beef from display. There is more beef in the freezer, but I didnt find that as good as the one in the display. There were some other boutique items like expensive salt.

Our favorite butcher shop in Madison. Excellent selection and everything we've ever brought home is…read moreexcellent. Also the people working in the shop are friendly and help with questions.

We have frequented this nearby deli over the last six years so it is time to write a review…read more The staff is always friendly and the deli counter has a wide selection of salads such as potato and ham (my favorites). They also make sandwiches from their deli meats which I have not tried. Their meat counter is well stocked with excellent cuts of steak, pork and chicken that you cannot get at most grocery stores and the prices reflect that quality. They also have some groceries and items you might find at many convenience stores. It is great to have this resource just down the road from us.

(No photo available because I devoured my food so quick). I've heard so many great things about…read moreKen's. I was hungry for a sandwich and decided to go with their Italian stallion. Really delicious bread, heaps of meat/cheese, and only about $4.50 for a great sandwich. Super nice employees happy to help out with your selections. Their meat and local products are amazing.

I thought I was lucky . When I left it was drizzling but at end of shopping, the rain was…read moretorrential like. The manager and workers were so helpful. I like how they brought me to a product on request. when I asked at the service desk, I was inform of the Hugh floods near the beltline. It was not such an issue by the store then. When leaving, the rain was so heavy, like a waterfall. Thankfully the clerks were standing by the door, ready to walk with me to the car., holding an umbrella. They got so wet just loading the groceries in the car. Now that's service !

Let's talk about VALUE. Metcalfs by most food estimation. Is a "premium" grocery store. They get…read moreby on high priced good compared to their completion . One would assume they can do this by offering better quality goods and higher service. That being said. I find the store lacking. I often will go to the deli counter on lunch hour to get a half a pound of salad . Fine. The man they have working the counter has his unique thing he does that makes me physically ill. He basically "hocks a luggie" in his throat. I'm sorry. That's just disgusting. I won't delve deeply beyond that on him other then to say while he "gets the job done" he's does so with the absolute minimum in personality . Why have someone at a service counter who can't be "friendly" with customers. I really question the management because I'm sure they are fully aware. At least they SHOULD be. So that being said I went there today to get my lunch and a couple of other things. Business as usual. I didn't hear him clean his phlegm today so I felt really lucky. So I get to the front and they have lines and I go to self check out. Fine. I quickly scan my stuff and attempt to pay. The register asks if o want cash back, so I say yes! Of course I would! Then I see that they have these posted signs that say no cash back. So the machine has a melt down. I wait a couple of moments . And this middle aged woman ...with gray mid length hair comes up behind me to "help". She doesn't greet me or apologize she proceeds to scold me. And I defend my self and say , well the machine said I could , apologizing. I really didn't care if I could get cash I just did cuz the machine asked. So I'm like that's confusing for the customer to this woman. And she starts pushing back at me and I simply said" well, let's fix and move on". I just wanted to get though to move on in my day, cuz you know, I have to make money to pay the high prices at Metcalfs. At that point she took offense and said "you don't have to talk to me like that". And I got confused. "Fix it and move on" apparently is a foreign concept for the folks at Metcalfs. Okay. So at that point I'm done. I talk her to let it go . I thank her and tell her to have a nice day and I won't be back. I at that point leave and head elsewhere for lunch, I got Chipotle . Fair. As it was I decided to call the store and let them know ...the manager ... Chris ...who seemed very distracted and busy on the phone. So I think it's fair to say also not focused on the customer experience. I let him in on my experience. He apologized and asked me to return . I told him , no thanks. As it turns out the transaction did go though and the manager had to call me back to come retrieve my monies . Which I am loathe to do. You know as consumers we all have choices and we make those choices on something called "value". That equation is essentially a comparison analysis of price and perceived benefits . At this , based on prior and today's experience, Metcalfs fails. They get by on pretense over substance. I will not be retuning.

This location is not the best in town. Shelves are frequently empty, especially on sale items,…read moreresulting in several rain check slips stacked in my car. The cashier's rarely get my two coupons entered properly which is another challenge to get customer service to fix the mistake. Overall for the few items I choose to buy here it frequently results in a stop at customer service to deal with their faults.

My son and his wife had their Christmas holiday dinner catered from here. It wax beyond fabulous…read more They had a prime rib and a spiral ham. The rib was cooked to perfection and the ham was moist , which isn't usually the case with spiral sliced hams. They had Mac and cheese and mashed potato. I'm sure it wasn't cheap but it was worth it! I would highly recommend.

Meat. Lots of meat. And I mean lots and lots of meat of every variety. Great prices. Mainstream…read morebrands. Also you could buy small portions or enough to feed a football team. I was pleasantly surprised at how much variety they had and how little we spent for the amount of tasty meat products we left with. The bad? The one staff member there never greeted us, never asked if we needed anything, and didn't even say hello when we got to the register. There were exactly 2 customers in the store at the time, and he wasn't doing anything else either. Grumpy Gus he was I guess. I dinged a star for that.

Parking - complainers forget they're dealing with Madison drivers - bad at best. Stickers? Too…read moremany five-finger discounters; same reason they now have a security guard. And why access/egress to the liquor department is restricted. Prices? You do realize the margins are from 1 to 3% don't you? Maybe you should shop elsewhere. Staff is always, always helpful. How do you treat them?!? I wonder if you're a jerk at your place of employment? No, I don't work there or have any ownership; I just appreciate them much more than I do understaffed places, attitude-laden staff, limited selections, and lawlessness-permitted shopping. Ten year shopper.

The grocery biz is tough and I have shopped the best. This location is very large and I find the…read moresize intimidating. The store is clean and I have found the staff quite friendly and eager to help. There are always people there but I have never experienced it to be overcrowded. Maybe that's the size talking? I think the prices are competitive, even with products you can also get online. The fruit and vegetable selection is excellent. They have a decent selection of meats. They have a nice deli with a sushi offering that is quite nice. It seems that the products that can be locally sourced, are. The self-checkout works well but they also have at least one humanoid-run checkout. There are a lot of products I will never buy, but I am satisfied with those that I have.

The Customer Service desk at this location is literally a joke. I am a Kroger shopper in AZ -…read moreclearly something was lost in the training manual at Metro Market. I stood with two other customers for over 10 mins only to leave without ever being helped. The manager swing by and paged Lewis (Louis?) but alas, he never came. When inquired in my exiting the store the self checkout clerk says he is probably at lunch. Oy vey. Woodman's is just up the way - and Piggly Wiggly. Both great options folks.

Tobias is amazing! They work so hard to get my orders done quickly and they are always super…read moreamazingly friendly greeting me. At their Starbucks! Ten out of ten place! They definitely should get some brownie points for their amazing customer service! I'm not frequent customer due to me being on the road but definitely my favorite place to visit!

We made the mistake of going to Trader Joe's on a Sunday, and it was absolutely packed. The parking…read moregarage was full, so we had to park on the street--which should've been our first clue to turn around, but we didn't. Inside, it was shoulder-to-shoulder with shoppers. That said, we managed to grab a few items we wanted, and the checkout line moved surprisingly fast. We picked up the Pad See Ew, Paneer Masala with Rice, and a couple of ice creams. Everything we tried was tasty, and I was pleasantly surprised by how good the frozen Pad See Ew was. The portion size is on the smaller side, but at $4-5, it's a solid value. Note to self: avoid Trader Joe's on weekends; weekday trips are much better.

Trader Joe's is a national grocery chain that still manages to feel like a neighborhood store. Most…read moreproducts are their own private label, and you'll find a strong selection of organic produce, vegan options, and even fresh flowers and succulents right at the entrance. The back of the store has a nice beer and wine section--think Whole Foods-style offerings but at lower prices. For example, a six-pack of beer for just $4.99 isn't the best tasting, but at that price, it's hard to complain. Here's my biggest tip: avoid this store on weekends. I made the mistake of visiting on a Sunday around noon, and it was chaos. The underground parking garage holds maybe 20 cars, and the line to get in stretched onto the street. I ended up parking on the street in the neighborhood two blocks away, which wasn't terrible, but once inside, it was a different story. Every register line had 20-30 people, stretching all the way to the back of the store. Overall, Trader Joe's offers great prices and unique finds, but unless you enjoy battling crowds, I'd recommend going on a weekday.