First and foremost, I want to emphasize that this review does not reflect Pig Out's food quality. Their BBQ is quality meats, great flavors, and fair pricing for a local business. I personally love their crispy pork belly and tri-tip. The pork belly has a great fat to meat ratio and isn't overly oily. Truly delicious.
However, this 2 star review reflects our overall experience balancing both food quality and communication.
My fiancé and I reached out for catering inquiries for our winter 2026 wedding.
We first contacted Pig Out in July 2025 through Facebook Messenger, as this was one of their primary methods for inquiries/food ordering and my fiancé was also friends with the owner via FB. We introduced ourselves, provided our wedding date, expressed interest, and asked about licensing. Pig Out responded later that day with the information we needed. We then asked whether they offered a sampler platter from their menu. We didn't receive a response to that question until November 10, 2025. (Inquired in July, got a response in November)
This wasn't a major issue at first, since we were planning more than a year in advance. Around that time, our venue updated its vendor requirements, so we shared the new terms and conditions with Pig Out. While some responsibilities shifted to solely on vendors, we reassured them we were more than willing to help by providing items like trash bags, water, silverware, and more. We then asked whether Pig Out offered serving services (servers, bussing, etc.). They confirmed yes. Pig Out then asked about appetizers, we offered a few ideas while staying open to their suggestions. We were left on read.
On November 13, 2025 we decided to send a formal email, thinking a more professional channel might help since we had been communicating through Messenger. We expressed our interest and asked to schedule a time to talk phone or in-person, we were flexible. We received no response.
We followed up again on November 24, 2025 via FB Messenger to ask if they had received our email. They apologized for not responding and said they would call us later that day. As of now, we still have not heard back.
At this point, we've decided to look elsewhere for a wedding caterer. The lack of communication and non existing follow-throughs was disappointing and made us doubt whether if we were to really push through and go with Pig Out, would they have the same lack of communication when our wedding day comes? It raised some red flags, and that's something I wasn't willing to risk for such a big day. We are a little bummed especially because we were genuinely excited to support a local Hmong business that makes such great food. read more