After arriving to my 12:45 appointment at 12:30, I was instructed that I needed to go to the…read morebuilding in the back that's hidden from the road. It took me 5 minutes. When I arrived I was told the Dr would not see me because I was 5 minutes late, even though it was still 10 minutes before my appointment. I took the day off work and needed a medication refill because my previous PA had left Wilmington Health. This is not best practices. This is not what serves the community. This is not patient care. This is a policy put in place by a very inflexible human who values her time above all else.

Don't even bother. Terrible experience. I had an appointment at 12:45. I received three text…read moremessages to be there at 12:30. I was there promptly at 12:30. And they told me that I was supposed to be there 30 minutes early unbeknownst to me. They would not see me and told me that they had to reschedule for a month out. I told them that I had driven 40 minutes there and I had taken off work and they didn't care whatsoever. No apology on their end, no acknowledgment of their lack of communication regarding the 30 minutes. If that is how they treat new patients, I can't imagine how they treat existing ones.

I got in so quickly and then because I arrived early I waited outside. The staff and Doctor were…read moresuper sweet! Would highly recommend them! The fact it was only 2.3 miles away was even better!!!

From the owner: We specialize in creating genuine relationships with patients and getting the care they need…read morepromptly. We offer telemedicine services. We offer IV hydration, laceration repair, strep testing, flu testing, COVID-19 testing.

DR.Brennan has truly been a great asset for my wife and I since we moved here from Raleigh. We…read morewere very worried about finding the "right" Dr. to continue to manage our health. Dr. Brennan has been a "God" send. He cares, he listens, asks questions, and really dug into our health issues. Good and bad. He has also provided excellent referrals to the other "specialists" which we needed also. We are always worried about our prescriptions and the pricing also since we are on Medicare. Dr. Brennan and his superlative staff have helped us so much, even giving us suggestions to save money on the prescriptions needed. DR. BRENNAN AND HIS STAFF ARE THE "COMPLETE PACKAGE" for our health care and they could be for you too!

They don't even want you to questions vaccines.. Don't…read morewaste your time, this place is money hungry and they don't actually care about you or your children's health. They just want their kickbacks.

I had a mid-morning bloodwork appointment. There's a complex of buildings - a little confusing so I…read morewent into one for directions. Very nice staff gave me directions and checked me in so I would not have to in the correct office. I was about 10 minutes early - waited about a minute and was called in. Out the door finished before my actual appointment time. Sweet!

i was recommended by multiple friends and family who have been here longer than i have (2 years) to…read moresee Dr. Garg. never in my life has anyone been so thoughtful, professional, helpful, and above all just unbelievably supportive with their patients. this man is incredible, the office ladies are incredible, and the type of care i receive is something i've never expected or experienced before. overall the place just feels like home and everyone is so nice. i feel like im getting my life back

I Cannot express the amount of happiness I found a Doctors office that you have communication with…read morethe MD. Everytime I see a real Doctor not a PC or get a voicemail . I AM AMAZED and I Love Roberta She Has a beautiful smile on her face even though she is the busiest person in the office .Roberta went out her way to take time to fill out and help me with paperwork I didn't Understand .And not one time did I feel dumb or stupid . A GREAT DOCTOR AND A WONDER STAFF .Roberta and all the staff are welcoming and caring Dr Garg is the most intelligent Doctor I have ever Had . 10 out of 10 stars

Dr Griffin and her team are amazing and I have been so happy with all of the services I have…read morereceived. The team is friendly and always accommodating. Noelle and Shelly are personable and always make me feel like I am their only client! Dr Griffin takes her time to explain everything and the outcomes have been transformational!

It is my understanding that this practice was well esteemed under the former providers. However, I…read morefollowed Dr. Griffin over from her former practice and have been tremendously disappointed. While her personality isn't the warmest or engaging, I can deal with that as long as I am getting my needs addressed. When I switched to Tidal Wellness, I was told that the monthly fee would include having access to the doctor and administration via text or phone after hours. This was especially appealing since the main office phone rarely worked or was answered. This is definitely not as advertised. While you can text, it does not mean you will get a response. And I cannot count how many times the office phone was not functioning. Between the inability to get in touch with staff and the dirty exam table paper that still had the prior patient's imprints on it, I was a bit shocked. In addition, if you believe masks are important during a pandemic (as literally every other medical provider I have been to does), you may want to reconsider. I have never seen the doctor wear one, and her staff are hit or miss (they usually only put one on if you do). However, I continued to give the benefit of the doubt and attributed this to being overwhelmed with the start of a new business. Also, I really did not feel like starting over with someone new, so I continued. I am very active in my medical care and I believe it is important to be proactive. I ask questions and make sure I understand. The final straw came when I requested some simple labs be run. Dr Griffin obliged. However when I get the labs back, only a portion of them were run, but she had added on labs that were unnecessary. I realize I am not a doctor, but because I was the one requesting the labs and it wasn't due to actual symptoms occurring, there was Absolutely no medical basis for her to run these labs. A sidenote... My rheumatologist had run these exact special labs less than 30 days prior and they were completely fine. Now I am trying to battle with my insurance company to get them to pay for the same labs that were done in such a short period of time. There is the potential that I may be stuck with this bill. I have attempted numerous times to reach out to Dr Griffin to professionally and politely discuss this issue. She has avoided me. I stopped in to make an appointment and spoke with Nick. He scheduled me for a Telehealth appointment but then never put it in the system. When I called at the time of my appointment, he admitted his error, but then he responded with " that happens sometimes." Neither he nor Dr Griffin showed any real interest in trying to resolve this situation. I am not one to leave reviews; however, when a patient is paying money out of pocket for services, they should be aware of what they are receiving. And when we are talking about health...we deserve better as patients. I will happily pay the monthly fee for the remainder of this month and for next month. Based on my experiences going into the office, it is clear to me that tidal wellness needs it more than I do. The professionalism of this office is grossly suspect. I would caution anyone to do their research and be very careful when choosing whether or not to make this practice your point of contact for medical care. My recommendation for Dr. Griffin is that she spend some time training on office management. While she may have medical training, business management is clearly lacking. When you choose to run a business, you are choosing all of it.

Was denied help to see a doctor as new patient because we have medicare insurance. New to area and…read morefinding it very difficult to locate a doctor to accept us as new patients.

Awful. Been waiting 1 and 1/2 hours for 11:30 appt. ridiculous and seemed liked they don't careread more