1. Piercing Pagoda

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San Antonio, TX

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Piercing Pagoda

3.0 (2 reviews)

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They have the best customer service. I am so grateful my husband picked my engagement ring from…read morehere. I loved that he got to pick the band and the and the diamond. Syd taught him all about the clarity and color of the stone. We ended up getting Verragio bands with a matching design. My husband got me another ring for my something blue on our wedding day. Yaniv the general manager is amazing, we had a little issue with a bracelet and he fixed it without any hassle. They are always so friendly when we walk in and they remember us. I love that they don't charge extra for engravings, cleanings, or servicing. I highly recommend this store!

If I could give zero stars, I would. I went looking for ideas for what I would want in the ring and…read moreproceeded to have the worker tell me that I shouldn't be there and that I was wasting her time. It was my first time looking and I had to be by myself because my now fiancée was working and this was my only day off. I walked in excited and left in tears and didn't even want to look at rings anymore. When she asked when he was proposing I replied with "I don't know but he said sometime this year so I just want to see what styles I like," she didn't like that answer and said "it's stupid to look then, your opinion will change and you're going to hate your ring". While I understand that some styles are trendy and that my opinion could change, the way she said it and walked away truly made me feel stupid and unwelcome. She didn't listen to what I wanted to try and only brought me the most expensive styles and center stones. She constantly rolled her eyes when I would try to explain my vision and was only "nice" to me when coworkers were around. She ruined my ring shopping to the point where I didn't look for 10 months because I didn't want to have to go through something like that again. I don't remember her name but I'll always remember how stupid she made me feel for being excited to be engaged. Hopefully if you go, you get someone that listens and doesn't judge you like she did.

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Piercing Pagoda - jewelry - Updated October 2026

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