Popped in for a simple watch band adjustment. They took care of it immediately and it fits…read moreperfect. They refused any payment. I will be buying my jewelry from these guys in the future.

I saw a slide 14K slide mount on the internet and called James and Williams store to inquire about…read morethe piece. A young girl named Melanie helped me. Their advertisement said it was a 14K yellow-gold bezel. I asked 3 times if it was solid gold or hollow. Melanie said solid. After I received the item I looked for the 14K gold stamp; there was none. After receiving the piece I called Melanie back to again confirm 14K solid yellow gold, she was quite snippy and rude. She reneged stating only the bezel was gold and the cage was not solid gold. Why was it advertised as 14K gold? If the bezel was indeed Stuller I am sure it would have a 14K gold stamp. Not a lot of integrity here! I've worked at a jewelry store. I know what a loop is, most stores have testing equipment to determine gold authenticity. I would never do business here again.

Gary is a real class act. I lived nearby for a couple years and brought my Dad's watch in to have…read moresome work done. He sends watches out, but stands behind it and does his own jewelery work. He has a very nice case of jewelry and watches for sale, too. I bought some old watches at a business closing sale and brought one in to see if it was real gold. He inspected it for me, told me some stuff about it and didn't even charge, that's excellent service! And why I trusted him with dad's retirement watch. I figured out what to look for by watching him and bought a magnifying headset like his so I can do my own inspecting. He has been talking about closing up shop and retiring, so go see him soon.

Too many to list. Over priced amongst other problems. You get buzzed in that's fine but you can't…read morewalk out you have to get buzzed out. Like a prison feeling. No ty I will pass not for me.

THIS REVIEW IS FOR THE MEN WHO WANT TO FIND A GREAT WEDDING RING…read more If you're looking to buy a wedding ring and don't know much about the process, GO TO GINO JR at Marry Me Jewelry. I walked in not knowing much beyond the basics, and Gino immediately made me feel comfortable and confident. He took the time to walk me through the 4 C's in a way that was easy to understand and never overwhelming. What really stood out was how collaborative he was throughout the entire process. He did not just try to sell me a ring. He asked thoughtful questions, laid out different options, and helped me compare them in a practical way so I could make an informed decision. He was patient, straightforward, and focused on making sure I felt good about the choice I was making. Gino is also just a great guy. Super personable, honest, and responsive. Anytime I had a question, he was quick to get back to me and always willing to explain things clearly. At no point did I feel pressured or like I was paying too much. He made sure I felt confident that I was getting the right ring at the right price. The end result was a beautiful ring that my fiancée could not be happier with. I highly recommend Gino Jr. and Marry Me Jewelry. If you want someone knowledgeable, trustworthy, and invested in helping you get this important purchase right, he is your guy.

I highly recommend this jewelry store. My finance has purchased every single piece of jewelry he…read moreowns, from here. He surprised me with the engagement ring of my dreams! Thanks to Gino Jr! Gino Jr is who we worked with, and he can custom design whatever jewelry piece you want. Thank you guys for making this happen for me!

I love this place. It's so calm and peaceful there. I personally say you should definitely go there…read moreif your into crystals

Laura and her store are absolutely amazing. I've been to the store a million times and each time…read moreI'm blown away by how beautifully she designs the layout and how at peace I am every time I walk in! She has items that she creates herself and from all over the world. The wall of beads convinced me I needed to have a girl's night here! So I got a small group of girls together to make some jewelry. They were absolutely blown away with the wall of beads! We all came early to pick out our beads and had some guidance from Laura. We brought food and drinks and made a great night of it! All of our items turned out great! It's a great place to have a get together and to do something different and let your creativity flow! It's also just a great place to look for a unique gift or something for yourself!

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

They sold a used laptop for $60. They said it was password…read moreprotected. I forgot to turn it off when I plugged it. It started on bio screen asking for password. When I bought it it showed windows screen. So I thought I could just reinstall windows But I got a hold of a pc repair shop and they said the only way to unlock it was a new motherboard. When I mentioned this to them the manager said she knows that's why we sold it This all happened within 24 hours. Thank you Ez pawn for teaching me a lesson

Don't go here , in bought a laptop here a month ago for $165.00 and now that is ant to sell it back…read morethey offered me only $63and I told the girl they should give a small jar of Vaseline along with there stupid little low offer , such a rip off people , this clearly shows you how they are taking advantage of you as a seller and a buyer. People like this won't last long . I might as well sell it myself than take it here. So now I know they are over selling there products by 100% profit Buyer beware and seller beware ... sell your stuff online and OfferUp and 5Below Sold my laptop 3 minutes after i just added it online for $180 Wow!!!!

I purchased my wedding band at Diamond Factory Jewelry and I am in love with it!! It's everything I…read morewanted, the diamonds are gorgeous and catch light beautifully. I needed a custom wedding band to accommodate my engagement ring -- this band fits perfectly flush with my engagement ring. I could not have imagined a more perfect wedding band. Not only is this shop family owned, they truly pay attention to detail. If you are looking for a trusted jeweler, I highly recommend Diamond Factory Jewelry.

Here is our story!!! My husband surprised me... on our anniversary and that afternoon, not knowing…read morewhat was going on, I ended up standing in the middle of, "The Diamond Factory!!!" ...ha ha ha.....My eyes lit up!!! WOW, what a spectacular shop!!! It was so elegant and just gorgeous inside!!! My husband wanted me to pick out a ring for our 32nd wedding anniversary!!! (with all that was going on with Covid, these past few years, we sort of missed out on our 30th) I lost my ring a few years ago, so this was the ultimate gift for me....something that I would cherish, always!!! Unbeknownst to me, my husband had already met with Rao... twice before... at which time, Rao patiently answered all of my husband's questions so that the plan could be set into motion!!! I didn't even know how to begin choosing my ring! Rao was genuinely so very nice and he led me through the process, narrowing things down.....according to my likes and dislikes! He made the day fun, easy and so memorable!!! Then the decision was made!!! I didn't even have to sleep on it!!! When it's right, it's just right!!! I knew that my custom, designed ring was the perfect ring for me.... as I knew that my husband was the perfect, custom, designed man for me!!!!! ha ha ha ha.....I LOVE my husband and I LOVE my ring!!!!!! THANK YOU RAO and MANY THANKS TO, "THE DIAMOND FACTORY," for again, making this such a memorable, fun day for us!!!! (10++++++ stars in all categories)

Bought a 4 carat REAL diamond,as indicated on the receipt BUT IT IS FAKE Price was decent (5…read morefigures) Fast forward a few years and I got it cleaned at a local jewelry store while I waited for a watch repair Owner of the store asks me if I knew it was not a real diamond Of course I thought it was real! My receipt said so! I took it to another store and they concurred Now they're trying to tell me it's real when I went to the store we got it at They were super defensive I've sent my intentions, to their corporate office in CA, to file a formal complaint with the IL Attorney General, BBB and FTC unless they reach a fair resolution within 10 days as well as left a copy with the store I'll update when they resolve this I hope they do the right thing PS The assistant manager wouldn't even give me his last name nor email Seriously?? Gave it 5 stars so maybe they'll read it and reply since those seem to be the ones they respond to

I bought a bunch of jewelry there about a month ago and the service was excellent. They were…read morecourteous. The prices were fair. I would recommend this to anyone.

I am thrilled with the stunning necklace that I purchased from the highly reputable Marshall Pierce…read more& Co. Evan Bern and Jerry Bern were kind, patient, and highly informative in helping me make my decision, and Alecia Bern was immediately responsive to my request for an appraisal. Their jewelry is of superior quality. I would not hesitate to recommend them to anyone looking for a fine piece of jewelry.

First watch I purchased from this company over 25 years ago. This time just walked in( yesterday…read morewas my birthday), Derrick showed me a couple of Panerai watches, just to make it clear that day I had no intentions to buy another watch. However after they looked at my watch, appraised it- very fair deal, I left with my birthday present. After Jerry, the owner, found out about my birthday, I've got additional crocodile band, Very impulsive purchase, that made me very happy. Will strongly advise this place to anyone who is looking for a watch.

I've done several purchases with Bella Cosa only for one reason the staff is patient, amazingly…read morefriendly and the quality of their jewelry is amazing. Julie, thank you as always for your help. It always feels good doing business at Bella Cosa.

I had been working with a family owned jeweler that had been in business for 80 years. They retired…read moreand my diamond came out of my engagement ring. Bella Cosa is close to my home but is a big store with a couple locations. I felt a little intimidated but the minute Mary approached me I was all at once calm. She seemed knowledgeable and ready to help. She got the quote for repairs. The repairs are done on site. My ring was ready a day before I expected and it was $100 less than I was quoted. I highly recommend Bella Cosa. Ask for Mary!