Let's just say....this business has 5 stars for a reason…read more We ended up in a terrible situation so we got on yelp and found this towing business, I decided to call and my reception was down so my call failed. Not only did Mr.Lee take the time out of his day to call me back and leave a voicemail, he also gave me a time of when he could be at my home to help! We were in search of something a little quicker (outside of his area) so we told him maybe we can call him back if we decided we needed his services. Well, Mr.Lee ended up calling us back! He had a reference to someone who was closer to our location who could help us in a quicker time! His reference "Juan" was on time, extremely helpful did everything in a timely fashion! We had an appliance that we purchased with our pickup truck get stuck in our backyard on a wet day. We had also called a service closer to our house who told us that "they could not help due to the fact that they could also get stuck on the wet grass". No fear!!! Lee and his references made sure that we got the services we needed to get out of our ditch! Thank you so so much! I would recommend you to anybody! Trust this one! Professionalism, time management, responses, all Five stars!!!!!!

Would highly recommend Lee. He was great to deal with. Very professional and a great personality…read more My car hadn't moved in over a year and was quite a stress for me. I reached out to him and had a response very quickly. Every time I had to call him during business hours he answered by the second ring. He was very understanding of my tight schedule and was able to move the vehicle with no problems and an upfront and honest price. The entire process I had no doubts I had gotten the right guy towing my vehicle. I will definitely be using StrictLee for all my towing in the future.

State Farm sent me this company and me and my daughter was sitting waiting for help and then he…read moreshowed up and saw I was waving at him hour or so later and he was at the entrance of my apartment complex where I lived. He told me he couldn't help and abandoned me and Annabelle there. She walked towards him when he showed up so she saw that he drove away after he said he couldn't help. I called State Farm because I wanted to follow through because he said he called for another towing to come. They canceled thrice and I was afraid my car was going to be hit by a vehicle trying to pull out in front of me. It just kept getting closer at the time. I ended up interrupting my friend at work who showed up about two hours later. He had a pickup about a little smaller and barely a tower and got me out and parked me near the fire hydrant on the curb. I told the guy when he was there he could park it anywhere close to the curb so it would not get struck hopefully. Now what I don't get is why is the towing guy claiming he helped me when he spoke to me from afar and then abandoned me? Then he said my car was in the pileup? I don't think he's understanding that he's not getting the facts straight about the interaction. I didn't expect him to retaliate with a text this morning. He said: STOP LYING ON PEOPLE, IT REALLY REALLY HURTS SMALL BUSINESSES What are you talking about? I very clearly tried to help you and got stuck myself, I went back to help another customer in the area the very next day and seen your vehicle at the very bottom of a 8 car pile up so how'd your friend pull you out of that???? If we show up and see that the job isn't safe to do we mark it as unsuccessful after that it's out of our hands. I have 6 children to make it back home to safely. And I never even showed up in a truck.... Please add the photos of your friend pulling you out for further proof. You're the first 1 star review out of over 120 5 star reviews. Make it make sense!!!!!!!!!!! You WILL NEVER EVER RECEIVE ASSISTANCE FROM ME AGAIN AND YOU BETTER HOPE YOU DON'T NEED IT EITHER BECAUSE I HELP A LOT OF PEOPLE HERE IN WINSTON SALEM ON A DAILY BASIS I responded because I was being disrespected. No you didn't! I waved to you then you told me you couldn't help me ! My friend had to stop his work and get me and he had the same truck and a cotton belt to pull me out! You make it make sense! I don't forget harassment Well this is not helping the situation for both parties and I did end up notifying State Farm for the situation. I think everyone was stressed but all he had to do was apologize and be on his way because I didn't matter to him then and in the present.

Thank you so much Randy for coming out in the Rain and from Greensboro to Kernersville!!! You were…read moreso honest , value and got my truck going to get home. You guys are highly recommended.

I call HARTFORD insurance for road side service they sent a ARNOLD employee. i had a nail in my…read moretire.. He told me he could repair it right there for 25$ . I agree with the price and he went to working on the tire . and said he was done with the repair all he needed to do was air it up and he would be done. he left I went back out 30 minutes later and the tire was flat again. I call HARTFORD and they sent someone else out to change the tire. I spent the entire next day trying to find someone that will repair the tire.. I took it to Firestone and Walmart they wouldn't touch it because someone had already tried to repair it . I called ARNOLD and told him he needs to hold his employe responsible for this tire that now can't be fixed now. if hi employees can't fix the service they are offering they shouldn't have the option of offering it. if you are offering a service that clearly you can't provide. it's a waste of the customer time and in my case money. because I had to spend 200$ on a new tire

Fabulous service. john was here in less than 15 min and I was on my way! Doesn't get better than…read morethat.

My boyfriends car battery died at our hotel in Charlotte and we called Wright. He was there in 15…read moreminutes. The service was great and he was pleasant. I recommend his services to everyone. I am definitely storing his number for future roadside emergencies. Thanks D!

I went to Hobby Lobby and put my keys in the cup holder while I was mapping out my store visit…read more Ended up getting on the phone distracted and locked the keys in the car. Found this business on yelp and I was very satisfied. He was quick professional and did I say QUICK?! Thank you!

Dave provides excellent service at a fair price. It's great to have someone come to you for tire…read moreinstallation.

I had Dave out to put 4 new tires on our Tesla Model X with powder coated wheels. He did a great…read morejob with being delicate with our wheels to insure no scratches, torqued the lugs to the proper spec and did the job pretty quickly. The tires were a very reasonable price, slightly less than comparable tires at discount actually, but the service fee was obviously a bit more which i didn't mind at all, because you're paying for the convenience and it was incredibly convenient having him come to my location and do the tires instead of me having to sit in the tire shop and wait. I would definitely recommend using this service, especially if you are busy and value your time. Absolute first class service had a very reasonable price in my opinion.

There is not enough good things that I could say about the service I got when I was in a time of…read moreneed. With a handicapped person in the vehicle and not able to get them out of the car due to wheelchair lift issues since the van would not crank, they were very understanding and assisted us in removing the vehicle from the dangerous intersection and waited until we could safely remove the handicap person to another vehicle.

Jim provided awesome service. He pick my car (and myself) up in Salisbury and took it to the…read moredealership in Kannapolis. Very hardworking and friendly individual. Very reasonable pricing. I would highly recommend to anyone who needs their vehicle towed!

Awesome service! I called for a jump and 25 minutes later the cables were on my battery!read more

Amazing company!!! Needed their assistance at Walmart just a few minutes ago and we could not have…read moreasked for better guys. They were definitely Heaven sent and we will not hesitate to seek their services again in the future if needed. I can not say enough good things about them!! Let them be your first call if you find yourself in need of assistance. YOU WILL NOT BE DISAPPOINTED!!! THANKS AGAIN GUYS!! Billy and Summer Goodwin

I needed some air in my tire or the spare put on. When the lady from Tracy's towing looked at it…read moreshe was very helpful. Marie was very knowledgeable about what she needed to do. She explained what she thought was best and did exactly that. She even took the time to look for damage on my tire. She then took the time to suggest places to take it for the repair. She made sure that everything was done safely before she left. She was very helpful.

AAA battery went out. Was in warranty time. Driver called. Said he didn't have a battery that would…read morework on the van. But still drove out to me without it. Showed up and his jump box was dead. So he couldn't jump my jeep off to get a battery test. Tried multiple times. Finally got a read and it showed the battery was bad with weak charge. He said it wasn't a good enough reading to replace the battery. He needed to check the alternator. He couldn't check that without getting the jeep to run. Which he couldn't with no battery on the van and dead jump box. He said there was nothing more he could do. I asked him to come back with the battery so he could do his test. He tried to charge me. I said i will pay when he comes back and completes the job. He agree'd. Said he understood and GAVE ME THE OPTION TO NOT PAY. Tracy told him not to leave. And then called the police on me for mot paying. I was forced to pay them. They never came back to resolve the battery issue. I purchased a new battery from another company the next day (even though i was in warranty) and never had another issue out of the jeep. Cruddy people. Absolutely disgusting service. Tracy should be ashamed to act in business like this. They showed up with no ability to fix or test my jeep. And still charged me for showing up. And called the police on me after the driver agree'd to come back the next day with a battery. And then they never showed up.