I have had my surgeon for more than a year. He has just joined this practice and I find that now…read morehis assistant structure matches his superior competence. The appointment secretary is most helpful and while the facility is less modern than the previous site, it is most adequate. His service is well worth my long drive

I was referred to this clinic after being diagnosed with a superficial vein thrombosis. When I got…read morethere I waited an hour for the doctor to see me. When he finally came to the exam room he refused to treat me saying that I needed to see my primary. The ladies in the office told me that he had already seen my scans, he knew he wasn't going see me before he had me wait an hour. When I got upset he told me that everyone that comes to his office has to wait. I was appalled by his lack of respect for me and my time. The only good thing I can say is that he returned my copay after refusing to treat me. BTW: When I saw my primary I was told that I needed to be seen by a vascular specialist. Thankfully they called a specialist they were familiar with and sent my scans over to them. I'm looking forward to taking my business to a vascular specialist that is actually interested in treating patients.

I've been going there since 2012 very professional and I live across town but I take the drive…read morebecause I'm very comfortable with this practice

Been with Dr Okobah for years.. can always stop by ( even without an appointment). Fast and…read morethorough assessment. Great Doc with even better NP's on her staff.

Monae, Kristi, Lisa, Dr. Royer - all these friendly individuals contributed mightily to an awesome…read morefirst visit. Very knowledgeable and attentive doctor - and Monae was gentle with a routine shot. A really wonderful facility, and there was good teamwork on display! Thanks for setting me up, and I've got all the info in my portal easy to access. See y'all again for next appointment!

Caring staff. Everyone is very friendly, thorough and helpful. Clean, well-run facility. Dr. Deveau…read moreis the best!

I'm so glad this clinic is available in Conyers as an alternative to more expensive doctors…read moreoffices. This is my go-to places when I'm sick and would always recommend this clinic to others. The staff is very kind and helpful, and the prices are reasonable and much cheaper than some of the other walk-in clinics in the area. Even without insurance, I've found it affordable and less expensive than private physicians charging $200 per visit. Though busy on occasion, the doctor never rushes through your visit and is thorough in her examination. The waiting area, exam rooms, and bathroom are always clean too.

I highly recommend this place. Very clean place and nice staff. I walked right was I should have…read more Most clinic and urgent care's promote walk in but want you to schedule an appointment. The only reason I'm giving them 4 stars and not 5 is because they don't answer the phone

This place was very good -- quick, courteous and minimal hassles -- but now they're closed for…read moregood. Sorry to see them go.

This place SUCKS. Came in on the 19th. Got prescribed 10 days worth of antibiotics which didn't…read morework and I called them back on the 3rd to re up the antibiotics and they told me they wouldn't help me I had to come in and pay another fee for the same thing even though I wasn't taken care of. Absolutely horrible quality of care. Don't waste your time or money coming here. Even for something as simple as antibiotics for strep. They aren't here for healthcare they are here to take your money. Period. My tonsils are swollen and they shouldn't be after the treatment I paid for. Or at least they should be taking another look without charging me. They said it has to be within 7days but they gave me 10 days of antibiotics. WTF

Went in after being involved in a pretty bad accident. I was seen 3 times before on the…read morechiropractor side and once virtually with the medical doctor. After seeing the medical doctor, I decided to leave AICA because the doctor was cold and not inviting at all. He treated me like a drug addict when I asked for something for the pain, told me I had to wait for the MRI before he could. After the 4 visits, my bill was almost $5,000, including a $1500 back brace. I switched to Metro Atlanta Injury and wellness, I've bn there 10 times, my bill is at around $3,000, and my care is 10x better! Please be aware of their high prices, lack of compassion, and mediocre treatment! I'm convinced they paid for their good reviews,

I would not suggest you go to this location. The woman doing the mri was rude. The staff at the…read morefront was great. If you can find a different location.

As a new patient at ENT of Georgia South, my experience with the clinical team was positive;…read morehowever, my interactions with the front office were disappointing. During the initial scheduling process, I was required to repeat my demographic information multiple times because the intake representative appeared to have difficulty collecting the information accurately. Unfortunately, the representative's attitude made what should have been a straightforward process unnecessarily frustrating. My larger concern involved gaining access to the Athena patient portal. As a new patient, timely access to the portal is essential for reviewing records, receiving updates, and communicating efficiently with the care team. When I called for assistance, two front desk staff members stated they could not help. The issue was escalated to a manager, but the manager did not speak with me directly and instead communicated through front desk staff. I was repeatedly instructed to contact the Athena help line, despite explaining that I could not access the portal in the first place. No alternative support options or IT contact information were provided. When I asked to escalate my concerns further, I was told there was no one above the manager available to speak with me. As a healthcare clinician myself, I understand the importance of patient portal access and effective front-office support. Patients should never feel like they are a burden when seeking assistance with basic aspects of their care. The quality of the clinical care is the reason I would consider returning. However, even excellent clinicians can be undermined by a poorly functioning front office. Additional training for intake staff and management would significantly improve the patient experience. Patients deserve to feel heard, supported, and assisted throughout every step of their care journey. I hope this feedback is used as an opportunity for improvement.

If I could give zero stars, I would. Do NOT waste your time with this facility. They will string…read moreyou along for months with their incompetence and disorganization, never delivering actual care beyond prescriptions. If they tell you the allergist will reach out to you to schedule an appointment, weeks will go by with no call. You'll have to call and schedule it yourself. If they tell you they'll request authorization from your insurance for a CT scan, you'll show up for the appointment, and the authorization was never submitted. If they request authorization for a surgery, it will be denied because they never scheduled you for a pre-op appointment. If they say they will file an appeal on your behalf, they will run out the clock (180 days) and never file the appeal, submit a new authorization request, and pretend the appeal never happened. When the authorization is finally approved, they'll schedule you for surgery and then call you the MORNING BEFORE to cancel it, due to the surgery center not accepting your insurance, despite being told that your insurance is accepted and getting a detailed confirmation of exactly how much your surgery will cost. I haven't had a single experience with this office that wasn't unprofessional and disappointing. They don't deserve to be in business. DO NOT WASTE YOUR TIME.

This facility is outstanding! Clean, and staff and professional and friendly. Dr. Delia is a…read morecompetent physician. I never have to worry about long wait times or rude staff. A vital asset to the community