Huge selection of vehicles - somehow they aren't all picked and pulled like the bay area locations…read more Coming here isn't for the faint of heart - especially during the summer heat. Come with a hat and some water bottles and most importantly more tools than you think you will need. Check online to see inventory. Check by zip code and radius. No better place to get interior trim parts or other easily swapped out parts. I wouldn't recommend alternators or a/c compressors or items you can buy rebuilt from an auto parts store. For one thing labor to put them in isn't negligible. Tires I would also avoid. Unless its an emergency spare or maybe some other unusual case where you just need your car to roll. Check for date codes and sidewall damage. I once had to pay for a tire that was 20 years old just because I wanted the rim - that stunk - I paid for something I would have to pay $4 to get rid of at any tire shop. If you want some character building come here. Maybe you've got a young 18 year old in the family - new to life of cars. Come here to look around for crash safety - or come here to learn how to take things apart. I usually build confidence to work on my own cars once I've successfully taken something apart here. And with old brittle plastic you need practice and patience. The newest generation of humans are used to sitting around behind a computer in the a/c with soft hands and tech neck - bring them here as part of good parenting.

I purchased a 12-month warranty from this company, paying 20% more for what I thought would be…read morereliable protection. Now, they are refusing to honor it. Initially, I was told I had to return to the original store where I made the purchase, even though the warranty pamphlet clearly states that I can take it to any similar location. When I visited the North Antelope Road location, they made excuses to deny my claim, searching for reasons not to honor the warranty. In the end, they refused to process it, claiming the stamp had to be verified by the original seller. I then had to visit the Pick n Pull in Rancho Cordova on Sunrise Blvd, adding even more frustration to an already bad experience. On top of that, I had to remove the faulty transmission I bought from them and bring it back, which required hours of labor. When I finally got it to the location, I was told I had to search their yard for a replacement transmission--only to find out they didn't even have one available! Then, I was informed that the person I needed to talk to wasn't there and wouldn't be back until Friday--four days away--leaving me stuck with the transmission in the back of my car. This entire experience has been a nightmare of wasted time, effort, and frustration. I have serious doubts they will honor the warranty when I return, and it feels like they are just coming up with excuses to avoid replacing the part. I feel completely stuck and don't know what to do next. If anyone has advice or knows of any recourse I can take in this situation, I'd really appreciate your help. This feels wrong, and I need to figure out how to get some kind of resolution.

In November 2024 I was looking for specific model older BMW 5-series. I'm in Southern California…read moreand couldn't find the right one near me, so did a wider search and found one via Craigslist in Ata's lot. I'm already nervous about buying used cars, and even more nervous because it was too far away for me to look at. I read all these Yelp reviews for his business, and was impressed because he was rated higher than most used car dealerships. And he provided a free CarFax report, so I knew the car's history and was impressed it only had 2 owners over 24 years. I talked to Ata by phone about the car, then hired a mobile mechanic (also found through Yelp) in the Rancho Cordova area, and sent him in to inspect the car. Ata was very accommodating and tolerant of the mechanic's inspection and lengthy test drive, during which I was on the phone with the mechanic and Ata. I ended up buying the car, and Ata recommended a shipping option he's used that even cost less than what I could get through one of the national car transport companies. Ata took care of a small dent in the bumper before shipping the car, he included the 30-day drivetrain warranty noted on the Craigslist ad, handled all of the paperwork, and I ended up with a great car I'm thrilled to own! The man takes pride in the cars he "curates" for his business and is an honest gentleman. Truly a "Top Quality" operation.

I had a great car buying experience here. Ata was very helpful and patient with me. I have…read morechallenged credit so we had to jump through some hoops to get me qualified but Ata made it happen. He also replaced the dash in my car a few weeks after purchase at no extra cost. I have nothing but great things to say about Top Quality Auto. One thing I loved was the fact that there was no pressure at all to buy. This was the most relaxed and hassle free experience I have ever had at a dealership! His prices are also very fair. Thank you again Ata! Will definitely reccomend you to friends and family looking to get a car.

My husband reached out after finding the car online Alex responded immediately and answered all…read morequestions that we had. Ran all the numbers for us with multiple times same day before he left for his new years vacay. We got there next Day and they set the car up for us to drive and do all the tests we wanted. Super patient and when we were ready. Sam stayed late and took care of everything for us super quickly They're super friendly and accommodating, never pressured any sales, and just wanted to make sure we were happy with the deal that we got. And of course we were!

Really bad experience !!!! They sold us a car without a drop…read moreof oil in the engine How could I have imagined that would happen? And, as was to be expected, since it had absolutely no oil, the engine seized up.

Hello Yelpers! I…read morewant to give a huge thanks to Dimitri and Nathan for providing me above and beyond customer service. Dimitri took care of me from before the beginning to the very end of the purchase. He gracefully took my excessive phone calls, efficiently managed my extra requests, gently eased my woes, accepted my three hour tardiness, explained all the paperwork and fine print, and stayed with me well past closing time. I would absolutely recommend anyone to work with these cool cats at Black Diamond Auto Sales ALL THE WAY IN THE BACK! Thank you again for setting me up, Dimitri and Nathan. Marcus

Beware of this place the owner is a total scammer!!!…read more Took my mom to purchase a vehicle, a vehicle that had been on the lot for over a year. Vehicle listed for 7999..asked for the out the door price ,the owner told me it was 10500. I did the math for sale taxes in my area which is 9% and added an extra 500 to 600 for fees. So a ball park area around 9200. I ask where was he getting the extra 1300$ from... " I painted the rims (which were factory ) and tinted the windows" Im not a car salesman but usually on a used 10 year old vehicles aren't sold with dealer mark ups.. The rims were factory and the tints had some bubbles.. The car would not stay running, so once they swapped the battery for a battery that was not rated for the vehicle . We notice a tire pressure light , the rear rim had a huge dent in the lip so he painted the rims but didn't repair. Also vehicle was extremely dirty inside.

First I'd like to send a huge Thank You to the Rancho Cordova, Ca. team. Isreal(God sent), ARJay…read moreand Ryan helped the process go smoothly for me. Being without a vehicle was expensive and difficult while caring for my children. From the first point of contact, every step felt natural, genuine, professional, and not pushy. I just can't thank the team enough! I recommend this location. You will be in good hands. Terri

We wanted a particular model and color Toyota Rav 4. Enterprise sales had exactly what we wanted up…read morein Washington. We went to the Rancho Cordova store and met with Zach and his finance guy (man bun). We said we would pay the $800 transfer fee but could not commit to actually buying until we saw and drove the vehicle. The finance guy pushed their financing as well as $4k worth of extended warranty, glass and tire protection and LoJack ($900). Declined all and he seemed to lose interest. He said that vehicle may not be available (although on the website) but they had similar Ravs and he would email me within the week. Never did hear from him. Would give them zero stars for their dishonesty if we could.

AAA is a rip-off. Cut them out and just call Capitol Towing. Phone call. Towed. Dropped off. Paid…read more 30 minutes. Use independent, licensed companies. Cost less than a month of AAA for my 4 cars.

My battery died and I needed a tow to the car dealership. Paul was great!!! He made me very…read morecomfortable in my decision to choose his service. I was so satisfied that I tipped him $25. That says it all. Don't call anywhere else. Paul is the best!!

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

As the owner of Re-lux Collision, I get to work with a lot of dealerships around Sacramento, and…read moreHigh Class Auto Sales has honestly been one of the best to partner with. From the first time I walked in, you can tell this isn't a typical used car lot. The showroom is clean, modern, and put together in a way that makes you feel comfortable and welcome right away. What really sets them apart though is the owner. He's genuine, straightforward, and clearly cares about doing business the right way. In our industry, trust and transparency mean everything, and that's exactly what I've experienced every time we've worked together. Whether it's coordinating repairs for one of their customers or just talking shop, the communication is always professional and respectful. Their team treats people with real hospitality, not the pushy sales approach you see at a lot of places. It's obvious they take pride in their reputation and in creating a great customer experience. I'm grateful to have High Class Auto Sales as a local business partner and would highly recommend them to anyone looking for an honest dealership that truly values relationships.

If I could give this place negative 10 stars, I would…read more I'm beyond disappointed. A couple years ago, I bought a cash car from this dealership and had such a good experience that I recommended this place to everyone. I never even leave reviews for businesses, but what happened yesterday truly hurt me. We drove almost 2 hours because I wanted to surprise my dad with a car. I was there with my hardworking father and my teenage son, excited and happy -- but instead we got treated with so much disrespect that I was honestly shocked. We weren't even there for 15 minutes before the owner rudely told us to "hurry up and look at what you're looking at because we're closing, come back another day." His attitude was cold, disrespectful, and humiliating. It honestly felt like he judged us or thought we didn't have money and were there wasting time. My dad is one of the nicest and hardest-working people I know, and seeing him treated like that broke my heart. The owner was nothing like this a couple years ago. He completely ruined the moment and killed the excitement for us. Please learn some humility and respect people better. No customer deserves to be treated that way.humble ur self little man .....

Was looking for a Prius for a while after mine was totaled and was a little hesitant when I came…read moreacross HP Motors, but they were kind and knowledgeable, and it gives me a sense of calm knowing they have an expertise in Hybrids. Just got the car but everything seems great so far, I'll check in every 6 months to update, but as far as the purchase and price along with warranty I'm leaving happy.

I'm a retired Mechanic I no longer work in my car. I…read morerecommend "HP Motors" because they do all in one place. They sell used Toyota parts and install them at affordable price. They changed engine and transmission in my car in one day and they gave warranty for six months. Great job HP Motors.....