I've been coming to this Pick N Pull location for 25-30 years and always appreciated the fair pricing and self-service model. Unfortunately, since new management took over, the experience has gone downhill fast. The biggest issue is wildly inconsistent and inflated pricing at checkout. They have an official website where you can look up parts and prices before you even drive out there, yet multiple times I've been charged significantly more -- sometimes 2-3× the listed price, and occasionally more than a brand-new part would cost at a parts store.
Example: I pulled a short, already-cut power-steering pressure hose (maybe 12 inches long) and was charged $18 for a "complete assembly" that retails new for around the same or less. I've had similar overcharges on door handles, small brackets, etc. When customers (myself included) politely point out the website price, the cashier becomes loud, argumentative, and dismissive -- blaming "Trump tariffs," "California prices," or whatever excuse fits the day. It turns a simple transaction into a confrontation, and eventually another employee has to step in and ring me up instead. This isn't a one-time thing; it's happened on my last four or five visits and I've overheard the same complaints from other customers in line. Spending hours in the heat pulling your own parts only to get hit with new-part pricing and attitude at the register defeats the entire purpose of a pick-your-part yard. The $2 entry fee increase is fine, but charging brand-new prices for used, dirty, self-pulled parts -- while arguing with every customer who questions it -- feels dishonest. Very disappointed in the direction this location has taken. I'll be driving the extra distance to other yards until this gets fixed. read more
