Dr Chuma is excellent. Very thorough and explains everything. Ashley the hearing aid specialist is…read morealso very knowledgeable. They are the best.

Dr. Chuma performed sinus surgery on me on 10/28/2025 and all went well. He and his staff was very…read morecaring and attentive. However the billing is another issue. I keep getting co-pay invoices from the billing office and had spoken to them several times but to no avail. They said they would look into my issue and get back to me, which they never did.

Terrible bedside manner and professionalism and total lack of interest in practicing medicineread more

If you are a professional who uses their voice (singers, voice over artists, speakers, etc), I…read morewould NOT recommend this practice. I am a professional opera singer who has been coughing a lot from recent bronchitis, I had a gig coming up, and I wanted to see if it was safe to work. Normally, in my experience, if you describe the above situation to an ENT practice, you are fast tracked for an appointment (in the past, I have been taken that same day or the day after) because the answers you need will inform you if you can do your job. After waiting weeks for an appointment, I went in very eager and excited for some answers and encountered many red flags: - During my laryngoscopy, the doctor chose my collapsed, tight nostril to insert the tool, instead of using the much wider, open nostril next to it. Due to discomfort, I had to ask him to take it out and restart the process in the other nostril. - The doctor didn't seem to know what I was talking about when I mentioned SOVT exercises ("semi occluded vocal tract exercises" -- albeit a niche subject, it's pretty elementary for someone who is a specialist and works with the voice). - After it all, when I asked him if I was OK to sing on Monday, he responded that I would need a scope to actually see the vocal cords (which is what I came in for), and I would need to wait another month to get one. - On my way out, I was given a sheet on acid reflux (which is not a problem I even came in for) and a sheet on basic vocal care, which was information like "don't yell, drink water, etc." All to say: I left without a scope -- without any answers as to if it's safe for me to start work next week, and the billing department couldn't tell me if the in-office procedure was covered by my insurance. For those who use their voice for a living, I recommend going to someone who knows the voice and will make time to get seen since it's your livelihood.

The office was efficient and quite helpful for return appointments…read more Dr. Charles Gawthrop was quite quick in identifying my problem and giving me options of treatment and information so that I could make an informed decision. The exam of my throat was painless. Also Dr. Gawthrop made eye contact during my entire visit! No IPad!

Very impressed with Dr. Charles Gawthrop. Very kind, very sharp, and confident…read more Paoli is a bit of a trip for us, but despite the fact that we live between lankenau and bryn mawr, dr gawthrop and his team have secured us as patients for future ent needs. First, they squeezed us in last minute, same day, for an issue that ended up being pretty urgent. Rare to be able to see a good ent same day. Issue was immediately identified and addressed, and within a few days of treatment, was clearing up. Front desk was also excellent, wait times were almost non existent, and back office at check out was excellent as well. Great dr and great support. Not that a trip to a specialist is a good thing, but this is the place to go if you want good care.

Took my family member here for a walk in appointment for what appeared to be a sinus infection…read more After a course of antibiotics from an urgent care, they still had symptoms There is a large sign on Business Rte 30 saying they take walk ins. They don't always take walk ins, we learned. If there is a hole in the schedule, they will plug you in or schedule you for another day, if they can. Care here was thorough. I did not have to pay anything upfront but it appears that that depends on insurance. Follow-up was not with a doctor but with a PA. There was a lot of push at the follow up for allergy testing. (There is some history of that) but considering allergy shots/treatment was not something we wanted we did not sign up for that that day. OTC treatments were suggested and followed and this brought enough relief

Terrible communication. First they didn't tell me when making an appointment for a ct scan at their…read morecenter that my insurance might not cover it. I've been asking them to send a script to a place that would and even though they keep claiming they did the other place keeps saying they never got it. They also don't print up after visit notes and when I asked if they could give me a list of allergies I tested positive for (I have ADHD and struggle to remember things) they said they would and never did. Considering their patient portal doesn't work this is extremely irresponsible.

I am writing this to share my personal experience as a former pediatric patient, in the hope that…read moreit helps others feel validated and encourages parents and patients to trust their instincts. I saw Dr. Perrin as a child for allergy treatment (cats, dust, mold, stuffed animals, etc.). From a very young age, this practice was one of the places where I felt the most unsafe and uncomfortable. Most visits with the doctor left me feeling uncomfortable and uneasy. The way Dr. Perrin looked at me and interacted with me felt creepy and inappropriate. He frequently touched my ears, earrings, hair, neck, rubbed my shoes, and feet in ways that did not feel medically necessary. During allergy shots or examinations, he often insisted that I remove my shirt so he could "check my posture," despite me insisting that posture checks were already being evaluated at my school. There was another time I had to complete a fitness test. You run in circles behind the office. Most of the patients would complete it and come back in, get set up to a machine. But for mine, he would watch me run for the entire 10-15 minutes. Watching and smiling. He'd also insist to clean my ears and rub them. These requests happened repeatedly. I regularly complained and expressed discomfort, and I hated going to appointments. I often begged my mother or a nurse to come into the room with me because I did not want to be alone with him. At the time, my concerns were brushed off because he was a doctor and considered a professional. And her friends said he's great and does a very thorough job. The most disturbing incident occurred when, as a 12-year-old, he told me I needed to remove all my clothes for a vaginal exam. When I questioned why an allergist would need to do this, he claimed he needed to check my hymen and said it was connected to my lungs and could be affecting my breathing. Even as a child, this logic felt weird and wrong. I became extremely upset, refused, and cried to my mother. Looking back as an adult, I now understand how inappropriate and frightening these experiences were. No child should feel confused, scared, or unsafe during medical care. If that is constantly the case, look at the doctor, not the child. After the Olympic doctor scandal, I wanted to do something, but I never did. I was relieved to learn that this practice is now closed and that Dr. Perrin has since retired. My heart goes out to anyone else who may have had similar experiences. I hope this review helps others feel less alone and reminds parents and patients to listen to that inner voice when something doesn't feel right. I hope I was an exception and not the rule. I release and let go of this.

Dr Perrin is an excellent & knowledgeable physician! He recommended a procedure that helped relieve…read morepain in my back! I highly recommend him!

She is the very best after seeing 6 different specialists I saw Dr Marchant and she figured out…read moremy situation after only one minute . She has an excellent bed side manner and a great Sense of humor . You will not be disappointed . Call her right now and make an appointment .

Dr Marchant was a very, caring, compassionate and professional in her skills. I highly recommend…read morethis bright and highly knowlegable doctor! Very friendly and explained things so i was able to understand.