Our party of 4 ate here for dinner around 9:00 p.m. on January 18, 2017…read more Utterly shocked that this place currently averages 4.5 stars out of 8 review on Yelp. Very disappointed that a place that describes itself as a "hamburgueseria" (a place that specializes in hamburgers) serves hamburgers with beef patties that taste nothing like beef. The beef had a strange slimy/spongy "wet" texture, artificial taste & artificial-looking color. The only time I tasted something similar was also in Santiago; I was in the middle of cooking dinner, only to realize that I did not have any beef at home. So I sent my husband to the nearest Ekono to buy some beef quickly. He returned with beef in sealed, manufactured plastic package, swimming in liquid. I cut open the package to chop the raw beef & noticed that this beef felt unusually slippery. But I was in a hurry, and it did not smell bad, so I threw it into the pot. When we ate dinner, we found it to have a strange texture & artificial taste. I looked on the packaging at the ingredients & found that it was loaded with chemicals & preservatives. My husband informed me that this beef had been expensive, which I found bizarre. That is what the beef at Luco's tasted like. I would never eat there again. Only giving it 2 stars because it is a cute-looking restaurant with nice presentation of the food and the service was okay (not great). It is also the only restaurant or hamburger joint in Chile that has ever asked us how we wanted our hamburger meat cooked (which is standard practice in the U.S.). Too bad the meat is like what I imagine canned, wet dog food tastes like.

When the original Luco's on Orrego Luco opened, it was basically flawless: a perfect copy of Uncle…read moreFletch (the high-water mark for gourmet burgers in Chile), but with better, less 'local-flavored' service. This location on Providencia has been open for some time, and I had not bothered to try it until today because I had not been out for a burger in Chile in a little over a year. Apparently what happened here is that the owner sold off the rights to the name and it was taken over by people used to churning out the same sad crap that makes local cuisine tragic. Gone is the creative menu, the high-quality meat has been replaced by vulgar gargantuan portions of sub-standard beef served at that boiled-tasting soggy medium-well brown point that is so popular in Chilean food. The menu is filled with talentless and poorly copied rehashes. The bun is huge under-baked crumbly crap (tastes like powdered milk - not at all what's visible in Evelyn K's great review), and the service is most definitely Chilean in the worst sense of the word: one single table seated, five staff hanging around chatting with each other, yet it took several minutes to get anyone's attention to get the bill, and two of them doing that very, very slimy thing that's half-way between busking and just hitting on women that walk by. The place is dead and buried.

My family and I stopped here to eat a couple weeks ago. After a long day of traveling, we were…read morehungry and we just so happened to stumble across this place while we were exploring the city. The place was pretty empty, so we were seated promptly. We ordered our food, I got the steak fettuccine. The rest of my family got steaks. The food came out of the kitchen pretty quickly. My food was fine, the pasta was well cooked and the fettuccine sauce was not bad. The steak that came with the pasta was good but it wasn't anything too special. My family did not care for their entrees, they all complained that the steaks were extremely undercooked. I was able to finish my meal but the rest of my family left their food behind. Overall, the place was clean, the service was friendly enough, the place was pretty well furnished. However, the food was not great. This place is definitely not the best that chile has to offer.