You know how there's that saying: "never trust a skinny chef"? Essentially it means "don't trust…read moresomeone that doesn't consume/take part in what they create"--well after watching a few youtube videos of Evan (the owner of Roberts Pianos) on the piano, I knew that 1) Evan mos def partakes in the joy of piano playing and 2) Roberts Pianos = the place to go to purchase our piano. NGL: buying a piano is/can be nerve wracking--but after visiting the shop and playing the pianos IRL, I was put completely at ease--I didn't feel like I was being sold anything. Evan was very kind and knowledgeable and answered my gazillon questions ever so patiently. I literally went in and bought our beautiful new-to-us piano (sidenote: her name is Kawai) on my lunch break and prob would've stayed longer discussing music theory had it not been for the whole needing-to-continue-to-stay-gainfully- employed thing lol. TLDR: BUY YOUR PIANO HERE

When the technician arrived at our home, he was courteous and professional. I own a 70 year old…read morepiano that had probably not been tuned in 25 years and he talked me through everything he was doing. I appreciated his expertise and would highly recommend Robert's pianos for future work on my piano.

My family loves FoM! My daughters have been taking weekly lessons here for almost a year. My 5 year…read moreold takes violin with Jason, and it's he's been such a great instructor with her- encouraging & educational! My 7 year old has been taking piano with Dani. He's been great at pushes her to do her very best, and she, with zero prior music experience, been excelling at both playing piano and learning to read music. As mom, I love that they can both take lessons at one place & at the same time.

We love it here! Highly recommend for anyone looking to take lessons in Oak Forest. My boys (6 and…read more8) take piano and are big fans of Aaron and Jahrel.

You're never to old to learn a new hobby. I have zero musical skills but decided to learn my…read morefavorite piano melody, Claire De Lune. It's been 3 months and I can read notes and play with both hands. Keith is my teacher and he's extremely positive even when you know he wants to put plugs in his ears, lol. It's $40 each 30 min session. Follow a dream and check off playing the piano on your bucket. You will thank you!

I am in the market for a baby grand/grand piano. I visited Houston Piano Company (HPC) because a…read morefriend recommended this place. HPC was easy enough to find. It's tucked away a bit from the busy road, but you shouldn't have any problems. The parking lot was small. I visited on a Sunday afternoon so my car was the only car in the parking lot, but I was still thinking, "I better park in a way that I can easily backup or get out with my big SUV." The front door to the business was locked and you have to ring the doorbell. My first impression was, "it is wall-to-wall pianos. It was tight. There really was barely enough room to walk down the "aisle". Think of it as, if you're sitting at one of the pianos, people would have to jump over you like Super Marios Bros. style to get to the other side. They have more than one building and the other building wasn't as "tight". Our salesman, Larry, was quite knowledgeable. He asked us questions such as what we needed, price range, size, etc. He had us play on various pianos and explained to us the intricate details about each piano. Does Larry know pianos? Yes. Is Larry a salesman? Yes. We were in the market for a used piano, but they really didn't have used baby grands. Most of the used pianos were uprights. In the end, Larry helped us narrow our choices down to 3 pianos. Of course, the one that sounded the best was also the most expensive. In the end, we had to think about it. It is a big purchase and one that takes up a lot of physical space in your home so I urge everyone to sleep on this decision. What I appreciated about HPC is that they are knowledgeable about pianos. What I didn't appreciate was the fact they didn't tell me that the fancy piano I almost bought was not actually "German-made". It's made in China. Nothing wrong about Made in China, but if I'm spending this amount of money, I would like to know all the details. In the end, we decided to keep looking. Final verdict: I would not buy a piano from here.

I went one time here once and, it was awesome to test out guitars! The employees we're very kind!read more

My daughters ages 5 and 7 have been taking classes with Chris (Flash) for over a year and they love…read moreit. Chris is teaching them piano and singing and he always makes it fun and interesting, from bringing in a mic and speakers for them to sing their hearts out, to making up silly words to piano songs, or singing in all kinds of funny voices. They always want to go back and it is all because of what a great engaging teacher Chris is.

I had in person and virtual lessons with Julia. At $35 per half an hour is very reasonable. She is…read morevery competent and knowledgeable. I am 55 years old and in a few sessions I learnt a lot from her. I highly recommend her as a teacher for all levels.

I learned how to play the piano from Julia when I was 71 years old. She is patient, flexible, and…read morefun to work with. I give her my highest recommendation for children or adults!!

This is by far, the BEST Steinway Piano only shop in Houston, Texas…read more I went there this afternoon to check it out and I was greeted with a warm welcome from Scott, my salesman. He was very helpful, enthusiastic, and opened to my questions. What is a plus is that he's been in the piano dealing business for nearly 20 years and know quite a lot about the other competitor brands. What I like about this place is that it's quiet, clean, and just makes me feel at home, that's the way every piano shop should be. Scott is also kind enough to give me advice and several helpful brochures about purchasing a Steinway Piano. I am pleased to shop here and hopefully I can buy a piano there in the near future. If anyone in Houston has a taste for Steinway Pianos and cannot find one in your regular piano shop, come over to Steinway Piano Gallery in the heart of River Oaks Community..You will not be disappointed!

This place is really great, but also incredibly pretentious, especially the attitude of the staff…read moreand some people inside. It's understandable to a certain degree, these are elegant instruments worth a hundred grand easy, but wow. I was met with hostility from a staff member upon entering. I came in expecting to spend some time with some beautiful pianos and get to experience playing and trying some out, but was constantly berated by a particular staff member who was actively trying to get me to stop playing the pianos, asking me if I had an appointment and verbally telling me to stop playing for a minute. He then insulted my financial status by suggesting something in a lower price range. Eventually he came up with some story "We have appointments with customers in the next 5 minutes, so if you could wrap it up here, that would be great." He interrupted my playing numerous times and slyly kicked me out of the store and was a complete asshat! People like this make the world of music less enjoyable for all. Music is meant to be spread and rejoiced by everyone, not gatekeeped by snobs. The one star in this review is for the pianos only. It truly is tragic that these beautiful instruments must sit under the same roof as these rotten people.

Excellent staff, great pianos. We bought a nice upright and very pleased with the overall quality…read moreand service from Kawaii at this location

If you're looking for a piano, then come to Kawai Piano Gallery! They have tons of options from…read moreacoustic to hybrids to grand. Kawai pianos do NOT have plastic in them. They have carbon fiber which I learned from Natalia at Kawai. Natalia was so funny, honest, helpful, and informative. You can tell she's very passionate about Kawai pianos haha! Natalia truly is the queen of Kawai pianos! This was the best shopping experience I've ever had. Truly memorable especially thanks to Natalia! We ended up buying a K200 piano. Thank you Kawai Piano Gallery! Thank you Natalia for such a wonderful experience! :)

Ms. Maggie has been so helpful for us all. I have recommended everyone I know that is looking for a…read morepiano to work with her. She gives the best recommendations with her many years of experience. Everyone I know loves their new piano they bought from Ms. Maggie. She is the sweetest and someone you can trust.

Maggie has been beyond excellent in helping us select and order the correct piano for our home. She…read morewas able to locate the piano and have it sent to houston and delivered exactly as promised. She has our full confidence and was very easy to contact even on her days off and via text message. Highly recommended!

I contacted the company to tune my piano after we moved and they were very responsive via email. On…read morethe day of service, the tuner was on time and was detailed in tuning the piano. Now, it sounds better than it did when it was last tuned. He explained what he was doing and was very friendly when I asked questions. I will definitely use Golden Key moving forward.

I just moved recently and needed to get my piano tuned. It's been over a decade since it was in…read moreuse. I spent a couple of days looking for a piano tuner who seems to have a lot of experience and within my price range and location. I contacted him from his website and he emailed me back within a day. Compared to all the other I contacted, he was very quick. I believed that my piano was extremely bad and needed repairs so we made a two appointment days in case we needed the second day. He came in and quickly gave me a quote which was a lot lower then I expected from his website's price listing and we didn't need a second day. While he was working on the piano, he explained to me a couple of his instruments about what they are and used for. He also told me about worse case scenarios (string breaking) and what the aftermath would be. He was here for a few hours (2-3). He was very respectful and kind. My dog liked him too. :)

Called Rick and asked him for quote and time availability for tuning piano (average price for local…read morearea $210) and he told me he would give me times late night after he was finished playing. It's been a week- no call or text back with availability. Guess he doesn't need the work?

Great communication and flexible with last-minute timing change. Did an extremely thorough job of…read morebreaking down and tuning or piano. We really got our moneys worth.