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6 years ago

Paula is hands down the best! My piano has never sounded better and she even helped fix a problem with it on the spot!

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10 years ago

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Precise moving - We pad wrap all furniture

Precise moving

(10 reviews)

By far the worst moving experience we have ever had. Let me start off by saying, Brian was…read moreextremely rude and unprofessional. Not only to us but to his "workers" as well. Let me start from the beginning, I contacted Brian for a quote two weeks ago. He asked me how many bedrooms and bathrooms I told him everything my home had, including the trampoline and patio dining table that I wanted taken apart and rebuilt and included pictures. First, he told me $900 without the trampoline. I told him I wanted a quote including the trampoline. He quoted me $1100. I asked him to come take a look in person and he said he didn't need to because he already saw all the pictures. Fine. Deal. Fast forward to moving week, I text him two days prior to confirm date and time, he confirms but now says he needs to come at noon instead of our already agreed to time or 9am. Fine I understood and said sure if you think you and your guys will be done on time. He said "don't worry we got it" noon comes around, he tells me he'll actually be late and come at 1pm I say fine, 1:10 hits I call and ask him where he is, he says oh sorry I've had a crazy day I'll be there at 2. At this point we are pissed and it's too late to hire a different moving company. Any who, they show up at 2pm, keep in mind, it's him, 2 of his family member, 2 younger kids in their 20s he hired online and one older guy he hired off Craigslist... None of them employees or insured movers. At first, he's doing a decent job, wrapping our furniture, loading the truck up correctly to where everything fits nicely until the 2 hr mark hits and he tries telling me that he's gonna need more money because it was more than he thought... I said what? You are only taking the items I clearly stated and took pictures of and he responds oh it's because I did you a favor and took some boxes. I responded "I didn't need that favor, you decided to take those boxes because you needed them in order to organize the things in your truck." He responded that it was because he didn't come in person to see and I told him yes and that was your decision, not mine. Anywho, he left behind the trampoline, our grill, cat tree, a desk chair along with other items he had originally quoted me for. Keep in mind, he said there was no more room in the truck. There was PLENTY he just decided to throw everything at the end instead of organizing to the top to ensure things fit. Damaged and dirtied so much of our furniture. NOT TO MENTION, he had to borrow all of my husband's tools and about 15 of our bedding blankets because they came unprepared. When he closed up the truck I sent him $550 before he headed off to our new place (half of our quote price) and once we arrived to our new place he tried pulling my husband to the side and told him he could go back to the house and get the trampoline and build it tomorrow for an extra $150. I overheard and went up to him and told him you're attempting to charge us more for something that was already included in our quote? He said "oh I already talked to your husband about it" I said I don't care, you're talking to me because I am the one who hired you and made the agreement so as a matter of fact I will not be paying you $1100, I will be paying you $900 what you originally quoted me without the trampoline. He got extremely offended and told me to relax that he doesn't care it's only a couple hundred bucks. I said ok cool then we're good! Nothing negative to say about the people he hired to work with him, they were extremely kind and also tired of dealing with his awful attitude. Would definitely not recommend Brian's "moving company" My babies crib fell apart when I laid her in it, patio table completely fell apart after we tried having dinner on it and the beds all needed to be redone. PLEASE do not give this fraud your business. I could sue him for the damages he has caused and we are strongly considering it.

I hired Precise to move my studio apartment amount of stuff from Fresno to LA - Bryan responded to…read moreme quickly with an accurate quote and was always professional and super timely with his responses. On moving day, he was very communicative and let me know when he was arriving - in fact he made it to my new place before I did. The two of us were able to get my items up to my apartment on the second floor in less than an hour. I truly couldn't have done this without him. Would happily recommend him to anyone looking for a mover

Pianos By Paula - pianoservices - Updated May 2026

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