Our old piano had little use until we got it tuned by Kelly's. For a very reasonable price it…read moresounds great and now gets regular play time.

Brad tuned my piano today and the difference in sound and feel afterwards was amazing! Thank you…read moreBrad for making us sound better! My pedal feels so much better as well. I didn't even know how badly our piano needed a tune up. It was definitely worth the money and I need to start having this done annually!

After seeing the photos and receiving our complaint message via e-mail, Keith Allison decided to…read morecome to our place to solve the problem himself. The tuning-up task is now complete. It is important to listen to each customer's complaint and try to solve the problem honestly.

I had a terrible experience with Allison Piano recently. I…read moreasked for a complete refinish, and an acoustic refurbishment which they said they would do, but all they did was polish the piano, which I could have done myself, and glue on one small piece of badly-matched veneer. They did replace the keytops as promised, but they replaced the chipped ivorene keys with slippery white plastic instead of with the promised ivorene that was previously on the keyboard. The keys look good, but the feel is slippery and the look is not as nice as the ivorene that was there before. There was a large dent in the front, and they promised they would replace the entire piece of wood. But all they did was badly fill the hole in the front board and then did a very poor job of the finish on top of it, so now it has a very obvious large bumpy mark there, in a different color than the rest of the piano. They promised to work on the sound and key action, and tune it. They said that did this work. However, the keys sounded as dead as the day I requested the work. As well, the keys were all way out of tune. The action was abysmal and when I checked the felts they hadn't even sanded out the grooves, so the keys did not recover as they should. They unhooked the damper pedal and didn't reconnect it. They were supposed to fix the piano bench by replacing the hinge with the proper piano hinge, but they just stuck a wire in the existing hinge. They also actually damaged the bench, it has dents all the way around the top as if they were storing it in some strange way with wires wrapping the top shut and cutting into the wood. They made no attempt to repair the damage. On top of not doing the promised work, they delayed the work constantly. They promised to start work on it within three weeks of the initial estimates, but it took nearly 2 months and several calls before they moved the piano out to work on it. After picking up the piano and saying it would take two weeks and that the work would start in two weeks, the piano didn't get back to me for four months. I would not recommend their services. Just awful. The worst thing was if they had been honest in the first place I might have given them a positive review to say that they were honest that they could not possibly refinish the piano in the way I requested. And then I would have done the work myself or asked someone else to do it. But they led me to believe that they would restore it to top condition just to get the money for doing nothing. Just makes me really sad.

I hired Leif Mathisen to tune my Samick Grand Piano. This is the second time he has tuned this…read morepiano. I am very pleased with the results from both visits. Leif is prompt, professional and is also an excellent pianist. I appreciate his polite manner. I will definitely be calling him back in two years!

Leif has tuned our Yamaha grand a couple of times. I wasn't particularly happy with the tuning the…read morefirst time, but had him back again on good faith. This time he spent most of the time playing chords and snippets, and very little time tuning, and then only some of the unisons. After a short time -- around a half-hour-- he was ready to go! I let him know I wasn't happy with the still very out of tune piano, but paid him anyway. I have now had another tuner who came and put it right -- for less money as well!

Vitaliy was absolutely amazing when it came to tuning our piano. Very detailed oriented when…read morecleaning and tuning our piano. Extremely thorough in making sure everything was in tip top shape and treated the piano as if it were his own. It's been 10 months since this initial service and our piano is still sounding mint. Highly recommended and will be booking him for future services.

Awesome service. Punctual! He took the time to explain what he was doing and several issues such as…read moresticking foot pedal I wasn't aware of. His knowledge of the piano is unparalleled and how ours was made. Thank you !

Hiroki has been my piano tuner for 20 years. I have never been disappointed by his works. Since…read moremy grand piano is 100+ years old, it requires fixing or replacement of the parts as well as regular tuning. He always brings back to its good conditions. I am happy that his tuning keeps the piano with well tuned for long. I will recommend anyone who needs good care on one's piano. katsuko O.

I recently moved an acoustic piano and needed some help getting it tuned. I had no idea when it…read morewas last tuned if ever. Hiroki-san was very courteous and quick in his email replies to book an appointment. He's in high demand so he requires almost a month's advanced notice to get an ideal time. When he arrived and did an initial test, the piano was flat to the point that an A was registering as a G. He said he would try to tune it but with the risk that a string might snap as he did multiple passes at it. I have no idea how piano tuning works and agreed to a more complex option on his price list. He cleaned and vacuumed my piano and was super patient with all my questions. My piano was returned to proper tuning after he worked for 3 hours straight tuning by ear then playing a little bit. Hiroki-san also gave me some maintenance tips and a card to lookup my client file for future annual tunings (which I will be adhering to here on out). I highly recommend him to anyone who's looking to tune their acoustic piano. Thank you so much for restoring my piano!

Excellent piano tuning! The Piano Dr. Tuned our recording studio piano before a session and it was…read morepitched great. He is very experienced, friendly and knowledgable and showed me some interesting maintenance tips. I would highly recommend this piano tuner for anyone looking for a professional piano tuning service in the greater Vancouver area.

They tune my piano every year. The ultimate level of professionalism. The believe in what they do.read more

Bruce was able to get out to our place in Anacortes in just a few days, which was really nice…read more With solid piano knowledge, it turned out what we thought needed repairs didn't. The tuning was done well and quickly and out piano is in tip top shape. Highly recommend this service.

I'm very happy to be the first one to review Pedigo Piano in Burlington…read more Purchased a used (but just like new) piano from them a couple of weeks ago. Was looking for a quality Baldwin spinet like the one I had when I was a kid. Had looked at some real dogs in the way of used pianos being sold online (people ask way too much for them). I've been playing for more than 50 years, so I know a good piano when I play one. Was expecting to pay much more for used at a piano shop than what you can find online. My advice: don't waste your time on buying used pianos from the online listing services. Pedigo was my last stop but should have been my first. Price was comparable to what you see in the online ads for used but included delivery, set up, tuning, and a two-year warranty. The buying experience at the shop was pleasant and easy. I was charged $100 for them to bring the piano upstairs, but that is reasonable and understandable. I now have a quality instrument and the assurance of not just a two year warranty, but if I choose to trade-up, the cost of this piano will go toward the next one I buy from them. After delivery, the piano needed a little more fine-tuning to bring it up to my standards, and they came through. John Pedigo, tuner and technician extraordinaire, not only re-tuned it for me, but tuned it to where that "sweet spot" of sound was brought out. While he was there, he even fixed an issue on my 130 year old Knabe upright grand, free of charge. Cannot recommend these folks and their store enough. Musicians, this is your place to go for a new or used piano, piano moving, and/or piano service.