Excellent service. We had Brian come over before a party and we had a professional pianist perform…read more He noted that the piano was in great tune and asked us who we used.

Had Brian stop by the assemble a electronic piano by casio. he did such a good job at a reasonable…read moreprice. i looked around at several vendors, and he was the most reasonable, and was quick. completed in less than an hour, as he has experience setting these up. This wasn't major project, but definitely worth him doing it, and saving me the headache of assembling it myself

He is the best. Period. I cannot recommend him enough. Very knowledgeable and very honest.read more

Great gentleman and expert piano technician. Very humorous…read moreand friendly. We enjoyed meeting him.

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

I had an amazing experience with Johnson's piano moving. I played for 18 years and gave it up after…read morecollege and have been wanting to get back into playing for years now. Johnson's has a warehouse with a few used pianos in varying conditions at an extremely affordable price with moving fees included! They allowed me to come and play the pianos and pick one to purchase and it was delivered 5 days later. The move was seamless, the crew called to give me a 30 min heads up and they were on time, professional, friendly, and got the piano up 2 flights of stairs in perfect condition in less than an hour. It has brought me so much joy to reclaim a childhood hobby at a truly affordable price and I could not be more grateful for the opportunity. Thank you Johnson!!!

The team was extremely careful and efficient- highly recommend them. My piano is an inherited baby…read moregrand so it's got some miles on it and they handled like a baby.

So glad i found him to keep my Steinway in shape. He was trained by s Senior Steinway Technican…read more He was awesome.

Excellent friendly service. Honored my schedule needs to be completed before the upcoming holiday…read more Called ahead to confirm and stayed in communication regarding road closure delay. He was professional and knowledgeable and took his time to ensure quality work. Was great to have a faith-based person in my home. Even my dog approved. Definitely will use again and recommend.

Thomas is a young entrepreneur who goes above and beyond to please his customers. He is building…read morehis knowledge base, and therefore offers an excellent value for the service he provides. This very old piano probably is not musically valuable, but we simply wanted every key to play and be in tune. He was able to make that happen for a price we agreed upon. Thanks, Thomas!!

From the owner: NexGenPianos works with people across the Shenandoah valley to provide quality and affordable piano…read moretuning. We are a sole proprietorship LLC and stand by a 100% satisfaction guarantee.

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

Great service, super knowledgeable, and reasonable price point! We had not tuned our grand piano in…read morequite some time, and I am grateful that we chose to go with Pro Arte Piano. We contacted Piotr via Yelp, and he was very responsive. When he came over for the job, he wore a mask the whole time. At one point, I expressed curiosity in his work, and he stepped me through what he was doing, explaining as he went. We had a great conversation, and he gave me useful feedback about caring for pianos. Best of all, my piano now sounds great!

Very prompt. Was able to fit our tuning in within a short window of time. He responded to my…read morecommunication in a timely manner.

John Schaldach RPT (Registered Piano Technician) is one fine piano craftsman who use to work for…read moreus part time as he settled into the Washington D.C. area. We were sorry to see him leave us. His kind gentle spirit was welcome around our employees and our walk-in customers. John is an honest soft-spoken gentleman who thinks before he speaks and listens well. I can only imagine how comfortable he must make his customers feel when working on their pianos. I wish him great luck and success in his worthy craft and hope that this unsolicited feedback facilitates brisk business which he deserves. Rick Jones, President. Rick Jones Pianos Inc.

John was incredibly professional. He arrived on time, was very mindful of Covid-related safety…read moremeasures (and adhered to them), and worked to get our "new' piano in proper shape. We could not be more pleased. Thank you, John!

Stopped for the first time with my young son who's getting into music, drums and guitar. He needed…read moresome supplies for both and wanted to give them a try. From the moment we walked in I was impressed. Everyone working there greeted us with a warm hello and smile and I was overjoyed to see not only the staff, but even other patrons there show us, especially my son kindness and compassion as he gets started down this path. We can't wait to go back and have "mom" experience the joy this shop exudes.

Some of the best pros in the area. Would and will do plenty more business with these guys.read more