Any guitarists or bassists in Pinellas county should consider Hanks for instrument repair. Great…read moreCustomer Service, great work and advice, and at least competitively priced, if not cheaper. The big box stores will always be around.... we need to support stores like Hanks who go the extra mile and earn your respect and trust. Also...some interesting guitars and basses on the wall, setup and ready to go... Pay them a visit.

They take care of my guitars like they own them. They care about what they do. Very Knowledgable…read moreand helpful. Let me add friendly too

I came in on a vacation to the states and went in looking for a mouthpiece for my flute and the…read moreowner was very rude and kept hitting on me. Honestly I think he was a bit tipsy. A man came out of the back in his undies like nobody else was around. The owner said it was his son that lived in the back with him and he apologized but it was so unprofessional for Christ's sakes.

The store is horrible. These people are cons. There music is no updated. They take your instruments…read moreand don't return them when you take them in for repair.

Been taking lessons from James for a few months now. He is very patient and upbeat. Very easy to…read moredeal with. I am already making progress and look forward to my lessons. He comes to your house as well, and his rates are very reasonable. Highly recommend.

James has been working with our 8yr old son for about 2 months now and he is progressing so nicely!…read more James is very patient and kind and relates very well to our son. It is also very convenient that he comes to our home, which works well with our busy schedule. We would highly recommend James!

Beautiful gallery with very knowledgable staff. I was looking for a durable upright/spinet piano…read morefor school-use and they took a lot of time and care helping me select the right one. Great location!

EDIT: Updating my review as Jonathan kept his word and fully refunded the piano after we weren't…read moreable to solve the issue. To their credit, they reached out to 3 different technicians in my local area and tried their best to remotely find a solution to the problem. They then offered to fly out their local trusted technician, but I declined. It was a frustrating overall experience for me, but they've been respectful in their communication and followed through in making sure I was either satisfied with my piano or got a full refund. ----- I'm in middle of a dispute with the owners Jonathan and Charlie. I purchased a piano last year from out of state and it's been nothing but trouble since the beginning. They've hired 3 different technicians and have visited my home 7 times and can't fix the dampening issue. I've asked for a refund which they've refused. This current technician has been unresponsive for over a month and Jonathan and Charlie can't seem bothered to resolve this. I'm filing a civil suit next week if there isn't any progress. Feel free to reach out to me with any questions. I have an email chain 40+ responses long and text proof with the technicians. Happy to chat with anyone about my experience.

Had a great experience buying a black on black SquierSlayer from Hank. I received a perfectly setup…read moreprofessionally enhanced guitar for a great price! Couldn't be happier with it. Thanks Hank!

Just had my 3rd guitar set up by Hank. Hank does a great…read moreprofessional set up at a very reasonable price. He takes his time to make certain that every thing on the guitar is as good as it can possibly be. I was amazed at the difference his set up made in playing the guitar. Thank you Hank !!!

After 40 yrs, I finally started playing the piano...and you know what...I LOVE IT!!!!!!…read moreI am so lucky to find Alena. At first when I talked to her via email, I was so concerned that she might be a very strict European pianist. But to my surprise, she is a young, beautiful and very talented piano teacher. She is very pleasant and very patient. She goes over everything with you and reassures you. She is simply the BEST!!!!!!

My kids have been taking piano with Ms. Alena for 7-8 years now since the 2nd grade. We chose her…read morebased on high recommendations from other parents at our school and in the neighborhood. I had taken piano as a child with stern and strict teachers and hated it. So finding the right teacher who could foster a love for music was key. Ms. Alena has been incredibly patient, kind, and encouraging yet firm. My kids truly enjoy just playing piano and working on new piano pieces thanks to her.