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    Physiotherapy Associates

    1.0 (1 review)
    Open 7:00 am - 8:00 pm

    Services - Physiotherapy Associates

    Physical therapy

    Therapeutic massage

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    8 years ago

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    Physical Therapy First

    Physical Therapy First

    5.0(5 reviews)
    0.3 mi

    Had a bad sprained ankle going this whole summer and I started to see Tyler in September and within…read more2 months I was pain free, and able to get back to horseback riding and doing my regular activity without any pain. I can't thank physical therapy first enough from getting pain free.

    I've only seen Alex twice for my frozen shoulder and have already made tremendous progress on my…read moresecond visit! I've dealt with three other physiotherapists before him, both in the U.S. and overseas and I find that Alex has an amazing talent like no other. I would describe Alex's work like an auto mechanic to a car engine, able to be in synch with one's muscles to locate the issues; having the knack for finding the right spot, performs a couple of tweaks here and there, then he is able to work on releasing the problems. I'm so impressed with his work, I believe it's a gift that only a few handful of people in this world have. A majority of physiotherapists will take up most of your appointment time in getting you to do the recommended exercises which I do at home anyway. After a few stretches and muscle manipulation which take a good 15 minutes, you are asked to do the exercises straight away even if your muscles are weak and hurting. From my experience with Alex however, he first located my problem areas of muscle adhesion by releasing the tension or knots through dry needling, pressure point massages, and compression technique followed by a hot or cold compress to your liking. Helping my muscles heal and relax first through Alex's treatmentIt was not only beneficial but it was at this point where I really started to enjoy the exercises needed without so much pain. Finally, I feel very blessed to be in good hands. So please, do yourself a favor, if you live in Clarksville or close and need a physiotherapist to help you heal in the most productive way, I would highly recommend you make an appointment with Physical Therapy First and ask for Alex Tan or Maureen!!!

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    The Body RN - Bringing you a Peace of Mind!!

    The Body RN

    4.0(2 reviews)
    2.7 mi

    The young lady who owns this business is extremely knowledgeable and exceptionally compassionate…read more She has been accommodating to my schedule and has gone above and beyond with my post op care. She is friendly and most importantly gentle. I left Miami with PTSD from getting lymphatic massages and she has restored my body and my mental health. I look forward to my massages, there is still some discomfort BUT I have not fainted once with her. I look and feel better after each session with Stephanie. I highly recommend her for your post op care. I have NEVER had a bad experience with her or any of her employees. If you are in the DMV I suggest you check her out.

    My review is LENGTHY so read at your discretion…read more I had mixed feelings on writing this review. Stephanie was real cool and her masseuse Anna was sweet and informative. But for $150 that's not gonna cut it. On my first visit Anna was 20 minutes late seeing me due to a prior client. They have no receptionist, so I stood there exactly 7 minutes before a woman came out and asked who me and another client were that was there before me. She took the other client to the back. There was no communication with me about the delay or who would be seeing me. I continued to stand an additional 13 minutes already sore. My session did not begin until about 11:26 am but ended promptly at 12:19 pm. The wedge pillow used to prop my knees had visible brown stains on it. She reassured me it was clean. On my 2nd visit Stephanie saw me. She is clearly stretched thin between her Medi spa and post surgical care recovery house . When she entered the room it seemed like she had a lot going on assisting her masseuse with another client so she was in between rooms. Nothing was set up for me in the room and it seemed unprepared. Afterward I had to go to the bathroom and walk my butt naked behind across the hall because she was "in the process of getting some robes for her clients to wear". Multiple clients per day for a year + and no robes? Not even a velcro towel wrap? Unacceptable. Especially, when they have to run around shutting doors so no one can see you walking to the bathroom. Some may like firm massages. I'm not that one. For anyone considering this for a first time, do research! I learned lymphatic massage strokes are supposed to be GENTLE, light, slow, rhythmic, and nurturing. I shouldn't have experienced pain in my abdomen for 24 hrs after. When Anna did my 1st massage I didn't experience that. Its OK to have some tenderness but not to the point where it hurts the way mine did. Another important note for the newbies is your lymph nodes should be massaged first at the neck, and then the armpit, etc. You should also be told to do deep belly breathing to move fluid up the abdomen. I experienced none of this during my sessions. During my last and FINAL visit I arrive having to use the bathroom and find there was no toilet paper. I had to ask Anna to get me some (while holding my pee). She's in the room with her client and has to stop what she's doing to find me some toilet paper. Why were there no extra toilet paper rolls in the bathroom? Next, I discover I drove 30 minutes and used leave from work to be told I was not on the schedule to be seen by Stephanie (who is not there). I reach out to the "scheduler" Tierra via IG sending her screen shots of prior text correspondence with "receipts". Tierra says they never heard back from me nor received the screenshot of payment confirmation so the appt was not scheduled. WHAT?! From there the Blame Game continued. In sum, being told my appt was not scheduled because I never confirmed the appt (even though I PAID and never confirmed the last appt nor sent a screenshot of payment) and then that I didn't make a payment until 24 hours later etc. was the catalyst for me requesting a refund. I told her they just lost a customer. Stephanie refunded me and called me 24 hrs later to apologize for what happened. She didn't attempt to gain my business back. It was really for the best. Here are some things this business needs to consider: - Email intake forms to clients prior to their appts so their personal and medical details can be discussed. - Give a thorough explanation on what will be happening during a first manual lymphatic drainage. - STOP using Oil!!! It was everywhere and I felt like a grease monkey. In reality, no lotions or oils should be used during these sessions. Lymphatic massage "professionals" must avoid using oils so they can make the proper motions for effective skin stretching. -Provide a robe draping or sheet until the client is ready to receive their treatment. - Hire an actual receptionist. -Provide better seating in their waiting area and maximize their waiting area space to the other side of the room. -Bathroom cleanliness. The tall trash can was filled to the brim with paper towels and whatever else at 12 noon. There was barely any soap in the dispenser. The sink did not look clean. The vent cover on the ceiling was removed and filled with crud and dust build up. Waters stains in the corner of the ceiling. -Work on the aesthetics! There was no relaxing vibe with dimmed lighting, soft melodies or LED candles or diffused oils. Just you, the masseuse, oil and a table. -A massage table should not be sliding across a floor. Also, invest in heated massage table pads. It would be nice to walk in to sheets and lay on a cloud like cushion with warm blankets on a table. -Refrain from causing clients pressure to utilize IG to get a faster business response. You should always ask for their communication preference, it should not be vice versa.

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    Physiotherapy Associates - physicaltherapy - Updated May 2026

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