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    Physicians Wellness

    4.0 (4 reviews)
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    Brown Lee Ann, DO

    Brown Lee Ann, DO

    3.0(19 reviews)
    4.0 mi

    I recently sought care from Dr. Brown and her team at SpinePain & Orthopedic Injury Center for a…read moreserious and complex condition. Dr. Brown is highly competent in her field. Another doctor in the BayCare system told me, "Oh, Dr. Brown? She's excellent." Based on her diagnosis and treatment, I believe it. She's action-oriented, determined, and clearly committed to making a positive impact. I also received exceptional care from one of her nurses, Jessica, who called me after hours to check on my condition. Unfortunately, my experience gets mixed from there. You'll see negative reviews of this practice, and here's my read on why. Dr. Brown is brilliantly competent, but she can come across as cold and unempathetic. I say this as a leadership psychologist (Dr. Brown -- you should reach out to me; I can help). I noticed the same thing with another assistant of hers: highly competent, but no warmth in the communication. That's not uncommon in medicine. It's unfortunate, because this team is brilliant with the Xs and Os. It's the Jills and Joes part that could use some elevation. Then came the moment I lost some trust. I had a flare-up and was in a lot of pain. I called and asked for a same-day appointment. The person at the front desk said, "I think we can get you in here or at our other facility. I'll call you back with a time." She never called. I'm guessing it was a simple oversight by someone overwhelmed with other tasks, and I could have called back myself -- that's on me. But the follow-through was Dr. Brown's responsibility. She's the leader. It was disappointing, and I lost some trust. I'm still rooting for Dr. Brown and her office, and I will try them again. Everyone makes mistakes. But this time, it will be with hesitation.

    Dr.Brown is extremely knowledgeable in her field. It's most important to trust your doctor. I…read moretrust and feel comfortable with Dr. Brown. She's the best!

    Florida Spine Institute - VA waiting room 11/13/25

    Florida Spine Institute

    2.4(93 reviews)
    0.7 mi

    I've had back surgery physical therapy through this facility and treated me with nothing but love…read moreand respect for the past 8 years,,,recently my Favorite girl left for another facility and almost followed but I chose to stay here as I have gotten to know so many other awesome members of this team, Thank you for making coming to dr worth while

    I knew something was amiss…read more I was scheduled for an injection on Friday and was instructed to fast beforehand. On Thursday, I called the office twice to confirm the time of my Friday appointment and left messages. No one returned my calls. Friday morning, I called again twice and left another message. Still no response. On Monday, I called to find out what had happened. Again, no return call. By Tuesday, after multiple unanswered messages, I was understandably frustrated and left a strongly worded message. Ashley then told me that I had cancelled Friday's appointment--which I absolutely had not. I called back and spoke with another staff member, who told me, "Sorry, doc is on vacation." So, I'm left wondering what actually happened. Either my appointment was cancelled because Dr. Gerges was overbooked/unavailable, or someone in the office cancelled it for another reason. What I do know is that I did not cancel it. Mistakes and scheduling problems happen. What I find unacceptable is repeatedly calling an office about a scheduled medical procedure, receiving no return calls, and then being told that I was the one who cancelled the appointment. A simple phone call explaining that the appointment needed to be rescheduled would have avoided this entire situation.

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    Clinical Neurosciences Of Tampa Bay

    Clinical Neurosciences Of Tampa Bay

    5.0(1 review)
    1.7 mi

    Hello Dr. Patel, I am so disappointed in your staff. From…read morethe time I called to get information from the front desk, to check on the authorization and referral for the Botox and now the Billing. It seems that the ladies at the front desk, alone with the ones in the back ( the one that's in charge of the authorization and referrals and Sam that's in the Billing Department are giving out conflicting information. Each time I called to check on the authorization for the Botox I was given a different answer. I didn't get that straight until I called my insurance and they called over to the office. Now I received a bill for $262.30 that I wasn't prepared for. I called the office today, Sam told me when I asked what was this she replied and I quote that's what you owe your potion. Your insurance paid their part again and I quote. I asked why I wasn't told ahead of time about this copayment? She said that the front desk should've told me that I had a copayment. I replied they didn't. My ins called because they couldn't find the bill they found out it was under the nurse practitioners name. Sam said the front desk should've told me the front desk said no we don't give you that information Billing does and I quote. Dr Patel this is very dysfunctional the way they're running the front of the office. Had I known that I had to pay 20% I never would've agreed to get the Botox injections. Now I'm walking around with a lifted eyebrow due to the Botox after I did my research and how am I going to get this fixed now that I don't plan to get anymore treatments because I can't pay for them? I am truly sickened and disappointed over this. This has nothing to do with the care that you render. I'm very satisfied with that. This star rating only refers to Dr Patel, his nurse and his nurse practitioner.

    Physicians Wellness - medcenters - Updated August 2026

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