I went for an MRI seven days apart. "BEST" & "FASTEST" come to mind. This was my experience:…read more 1. Open late-- no need to miss work! 2. Great w/ regard to making appointments & rescheduling-- easy! 3. Lots of parking 4. Large, clean waiting area & clean bathrooms 5. Friendly staff 6. No waiting past appointment times 7. Secure lockers to hold valuables 8. Very friendly, caring radiologist/radiology tech (Thank you, Patrick!) 9. Clean MRI rooms-- I used two 10. Handed CD (results) almost immediately after the exam Would not wish to use another facility for any type of future scan...

My MD was quite clear he needed an imaging provider to give me both the imaging disc and the report…read more(read) prior to my leaving, to ensure I have both for my follow up with my doc. This business appears to still be following the old practice of denying the report to the patient until after they get around to sending it to the Doc. Imaging outfits need to accommodate what the Doc wants, not the other way around. The patient has no control. So, no business to UDI.

Arrived and checked in. It's located in an office park so there's plenty of parking. When you…read moreenter, you put it name in the sign in book and take a seat. They'll call you up to supply insurance and ID and give you the paperwork you need to fill out. The day I went they just experienced a power outage so their machines were in process of restarting so the wait times were taking longer than expected and they were not even sure the machines would be back up and working. But the staff didn't mention this to anyone or call anyone with appointments to let them know. The only reason I knew was because of overhearing staff talk at the front desk. And when 1 lady asked about the wait time they told her. This type of information they should disclose to patients so that we are aware and should a reschedule be necessary because someone cannot wait then they can take those steps. The place is also FREEZING COLD! It literally felt like I walked into a meat locker. Finally called back and the nurse taking the mammogram was very nice. She even agreed about the coldness of the place. They walk you back to a room where you get undressed and place a gown on. You can keep your belongings in the little room while you go get scans done. They then walk up back to the dressing room and you are on your way. Quick and easy process.

I needed x-rays for some upcoming surgery, and Bayview is in Network and also close by. Very…read moreconvenient. When I arrived 35 minutes early (they request 30 minutes early to fill out paperwork), they were pretty busy. I did not get the paperwork to fill out until about 5 minutes until the actual appointment time. The front desk staff were very friendly and helpful though, even being slammed! When I went back to get the X-ray done... the young lady doing the X-ray was extremely nice and friendly. She made very sure that the images were perfect too... very dedicated. I will use Bayview anytime I need something, that they offer... great service, and very reasonable pricing. Highly recommended!

I went for a scheduled MRI in early February 2026. It looked like the waiting area was being…read moreremodeled and under construction. The staff was welcoming and the wait wasn't very long. The MRI Technologist wss very friendly and explained the exam/procedure in detail. I was expecting to be in there for over an hour based on ChatGPT. But I was done in maybe 30-40 minutes. I did have to sit in the waiting room in a while because I wasn't warned thay the contrast could make me feel dizzy and brain foggy. They were kind enough to make CDs of the MRI images for my physicians while I waited in the waiting room. It was a pleasant experience, but next time I know to have my husband or a friend drive me for a contrast study.

Ive been going to Tower for years. They now have many locations. I noticed that sometimes the…read morepeople scheduling you will not mention that there are other locations and often, you can get a quicker appointment if you are willing to travel to another location. Just to let everyone know! I love Tower. If they don't say something, then speak up and ask! Usually, they are very nice.

When I called, they got me scheduled in the next day . When I went in, they were eager to assist…read moreright away. All of the staff was super friendly. Brian was very helpful, upbeat & joked some. I appreciated that! I was a little hesitant since this was my first mammogram. Dana was my radiologist tech. She helped me stay at ease, was very friendly and got me smiling! It was a painless visit. I was definitely afraid about how much pressure and discomfort I was going to have, but I was surprised to not have any pain leaving there. She also made me feel like family ;) Thank you!!

This outpatient facility was outstanding. Dr Menon and his staff were very professional, great…read morebedside manners, detailed oriented and took good care of me.

I went to SimonMed for a ultrasound on my kidneys. I have stones. They also found that there was…read morestress on my liver. That night my back and stomach was cramping worse than labor pains. I thought that I was passing stones. When it got so bad I went to the emergency room. Because of the portal and fast results I was able to show them Simons findings resulting in faster treatment and removal of my gallstones and next day gallbladder. I was so grateful because the pain was unbearable and they were able to administer pain medication before doing their own tests due to Simons test findings, and with a pain as severe as that it was amazing when it was finally relieved. Worse than labor pains. KayCee Cary

Extremely poor customer service and a complete lack of professionalism…read more I showed up for a scheduled X-ray appointment only to be told they "don't have X-rays today" because they lost a technician. What's unacceptable is that no effort was made to notify patients who already had appointments scheduled. A simple phone call would've saved people time and frustration. The front desk experience made it even worse. The man at the front had some of the worst customer service I've encountered--he refused to even look up and speak to me directly, didn't explain the situation like a professional, and instead handed a piece of paper across the desk telling me to go try other locations. No apology. No accountability. No respect. If you're going to cancel services for the day, own it, communicate it, and treat people like adults. I won't be returning, and I wouldn't recommend this location to anyone who values basic professionalism and courtesy.

The first MRI appointment I had needed to be rescheduled because I had "cats eye" nail polish on…read moreand it didn't occur to me until I arrived that the polish had magnetic particles. Even though they told me that I should be OK and if I felt any burning or discomfort that I would have a remote in my hand to stop the MRI. But I didn't want to risk it. Being trapped in a huge magnet with magnetic particles on my nails. No thanks. They were kind enough to let me reschedule my appointment. Everything went smoothly at that appt. The technician had me in and out of there in about 20 minutes. The MRI was for my wrist. Overall it went well.

I brought lunch to my husband who works across the street and parked my car in their parking lot…read morefor 15 min while still sitting in my car waiting for him to come grab his lunch, one of their employees showed up at my window angrily recording me and accusing me of tresspassing even though there are no signs saying I can't park there and no one came and told me I couldn't park there. I left and parked in another parking spot in the next lot over. Whomever this employee is needs to work on his communication skills he didn't have to angrily record me without my consent he could have nicely asked me to move my car. Mind you no one else was in the parking lot and the building was closed and I was doing no harm just waiting for my husband to come get his lunch.

They were actually pretty quick, was done 20 minutes after my appointment time. Appreciate it!read more

Front office staff was great. My pregnant girlfriend had an ultrasound today. (1st time parents) We…read morewere called to the back and as the ultrasound started I was told I couldn't video my own child's ultrasound. Apparently due to a HIPPA violation.. I work in the medical field and I know exactly what constitutes a HIPPA violation and what doesn't. Honestly, I didn't plan on doing a review or anything like that. But I heard the comments you both made as I was waiting for my girlfriend to use the restroom.. both of you need to brush up on your HIPPA training, and be better healthcare clinicians.

I checked in for my ultrasound at 1:15 and by 2 I was done. At no time did I feel rushed, nor did I…read morefeel that anyone I met I met was rushed to perform their tasks. I felt cared for and appreciated during my 45 minutes at this Baycare imaging facility. At 1:15, Debra checked me in with efficiency and courtesy. She was very friendly and helpful. While I waited to be seen for my ultrasound, I completed forms given to me by Debra. When I was done, I was given a soft pink bathrobe for my gown and a pink bag to use for my clothing. Celena came for me as soon as I was done changing. She was patient, efficient, professional, and kind. It was actually quite relaxing to be laying on her table! After 15 minutes, she asked me to wait while the doctor read my ultrasound. After he compared it to my mammogram, she returned and said that the doctor found nothing abnormal. She said everything appeared fine. I changed my clothes and I was done! This was a very pleasant experience and I will return next year.

I have had quite a few procedures at the BayCare Trinity outpatient. Molasses experience was great…read moreI had a ultrasound to both of my legs. The nice woman that performed the procedure was very caring understanding and explanatory. It was a great experience all together

Nice clean building. Easy to check in and wait until you're called. They're able to get you in and…read moreout. There's another waiting room once you get to whatever procedure you're having done and a changing room and locker with key to hold all your stuff. Very nice staff and clean facility.

Scott with check-in was very efficient & pleasant. Alex did both tests quickly & with proficiency.read more

I had a colonoscopy done at 14547 Bruce B. Downs Blvd. with Dr. David Heiman. The clinic was fine…read moreto me. It was clean and efficient. I was practically in and out. I liked that Dr. Heiman found no issues. LOL Nevertheless, my experience at this location was very positive, and I would do it again.

In the last 2 weeks one of the patient's bathrooms in the waiting area is out of order. Last week…read moreit was the men's bathroom and today it is the women's. When we arrived today for our 6:00 AM appointment we were asked to wait to check in...while the receptionist finished applying her makeup. I guess she slept in today‍