I'm a vocational nurse myself and I've heard a lot about their hospice care services before…read more We had to pass one of our patients to them few months ago and today I decided to visit patient just to check on her and make sure everything is good, because if your are in this industry you know you have to be very careful who you refer patient too. After what I've seen I know I'm referring all my patients only to them. I've never seen anybody being this careful and dedicated to provide high level of care. If you really care about your loved ones and patients and want to give them the best conditions for their last months or years of the life and make those days count then you can count on SABA Hospice. Please keep doing whatever you are doing because we need honest professionals like you in this industry

From the owner: Our core belief is that hospice is not just about the final stages of life, but about enriching the…read morequality of each day. We're here to ease both physical and emotional burdens, bringing hope and comfort. Our dedicated team—physicians, nurses, aides, social workers, spiritual counselors, and therapists—crafts tailored care plans to ensure every patient's comfort and dignity, whether at home or in assisted living. We're committed to making hospice care accessible to all, accepting Medicare, Medicaid, and most private insurances, prioritizing need over financial capability. At SABA Hospice Care, hope and care go hand in hand, as we partner with patients, caregivers, and our community to set a new standard in hospice care.

First of all, due to the urgency of my grandmother's illness, I can understand how several things…read morewere overlooked. Anoosh, the attending nurse, was kind and efficient. However , she was difficult to understand her due to her heavy accent. I asked her for the hospice packet and there was none. She did the best that she could but the language and cultural barriers were evident. Part of their advertised service includes a Bereavement counselor- none supplied . It also included a hospice chaplain that initially refused to come because it was Palm Sunday and offered to perform last rites over the phone- someone claiming to be a pastor or religious person ended up coming an hour later. With the current national focus on corrupt hospices, this agency should take care in the future to supply the services offered on their website- since we did not receive the hospice packet that are typically given to families prior to services being rendered.

Very professional staff and service. The nurses are caring and knowledgeable. They provided a very…read morepeaceful and caring environment for my friends grandma while she was passing away. From doctors, nurses, social workers and spiritual and bereavement care, medications, and all supplies and medical devices needed to help her feel comfortable and die with dignity. I would refer them to anyone who has a family member who needs hospice and end of life care.

My grandmother was taken care of by Eilene and Blue Skies Ranch. There is no place on Earth she…read morewould have rather spent her final years, and it is a blessing to our entire family that she was under such great care. Blue Skies Ranch is much more of a personal experience than any Retirement Home or care facility I visited in the past. It feels like an actual home and there are only a few residents at a time, which makes the experience so much more warm and intimate. I know the care my grandmother received was the best it could have been. I would proudly recommend Blue Skies Ranch to anyone.

Our experience with Blue Skies Ranch was a life-threatening situation. The incompetence was…read morealarming, especially in the care of my mother with dementia. Some of the substantiated complaints we filed with the Department of Social Services include: administering Seroquel without my consent, leaving my mother in bed for extended periods, neglecting her hygiene by leaving her in soiled diapers for hours, and failing to provide adequate meals. The facility is severely understaffed, leading to further neglect, yet the owner did nothing to address these issues. At one point, the owner even restricted our visits, seemingly to hide the poor conditions. My mother was left precariously balanced between two chairs, her bed unmade behind her. This facility failed her in every possible way, and I urge anyone considering Blue Skies Ranch to think twice. For more information, visit their page on the Department of Social Services website: https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/197609763

Our family would like to thank Vitas Healthcare for their professional and compassionate care to…read moreour Mother. Thank you to Chaplain Noel for setting the services so quick. Medical Supplies were delivered on time and visiting skilled staff were scheduled accordingly in spite of their busy schedules. Shout out to Nurse John who my Mom trusted because of his knowledge and warm Care. I love it when Nurse John respected not just our mother, but our house as well. Nurse John takes off his shoes every time he comes and visits the house and this we appreciate, most especially me. Her last days were hard for our whole family, but your Staff made it so light and comforting for our whole family! Special mention too to Chaplain Sam(who also delivers supplies during his visit) and to all the nurses and ICC team. Thank you so Much from the bottom of our hearts

We received hospice services from VITAS for approximately two weeks. The social worker and CNA were…read moreboth compassionate, professional, and a pleasure to work with. Unfortunately, our experience with the nursing staff and telephone support services was very disappointing. After our loved one passed away, we waited nearly three hours for a nurse to arrive and officially pronounce the death because only one nurse was available that day. When the nurse arrived, she did not check for a pulse or heartbeat. Instead, she simply pulled back the sheet, looked at our loved one, and stated the time of death. We felt this lacked the dignity and respect our loved one deserved, as well as the compassion our family needed during such a difficult moment. Since then, I have attempted to contact the company multiple times to discuss our concerns, but my calls have not been returned. In addition, we were left with several controlled medications and were not provided with instructions for their safe disposal. While we greatly appreciated the care provided by the social worker and CNA, our overall experience with VITAS did not meet our expectations for hospice care, and I would not recommend this company based on our experience.

Really grateful to an amazing team that took such great care of my mom in her last few days of her…read morelife. I truly don't know what I would have done without their help!! I was referred and can't express my deepest gratitude! They truly care and take such outstanding care! It's rare to come across a business in US that takes such human approach. Please accept my deepest appreciation to the team (Liz-for making an easy sign up, Yana for ensuring mom got the best treatment that she needed, Joseph-who came on such short notice, both nurses-who were nothing short of a miracle! Talli, of course the owner, who set up a great team of individuals, that provide the BEST care, that even after the passing, the family has a peace of mind that their loved one got the care they deserved. Thank you for your professionalism and dignity you put in your work. It's beyond appreciated. May all of you have all the health in the world for all the work you do! God bless

2/09/2024 My elderly mother was a patient with True Care Hospice, I'm sharing my experience in…read morehopes that this will help your family decide if this facility is the right fit for you. The last thing families need during these difficult stressful times is added stress from terrible cavalier, and lacking service. They refuse to accept their horrible mistake which is the TRUTH. I did NOT have a problem with mom getting discharge I am very thankful for it as I am thankful she transitioned from hospice to home health, I did have a major problem with their disgusting discharge procedures, their refusal to take responsibility for the wrong information Maria gave me would affect my elderly mom's well being. My mother's discharge was atrocious and very poorly handled, yes she was given a 2 week supplies and equipment after discharge however this does NOT excuse them for the terrible treatment the last day. I would even consider it inhumane. 2 days before the medical equipment was supposed to be picked up a nurse named Maria informed me that NO date was actually set for moms medical equipment to be picked up. (Wrong information) 48 hrs. later and about 1 hour before mom's bed time a receptionist by the name of Samantha informs me by telephone that law enforcement would be called out if I did not surrender the hospital bed, I was shocked and panicked and in utter disbelief. Yes I elevated my voice I was outraged for the handling of their mistake and the misinformation they gave me and to be told the police would be called out if mom did not surrender the hospital bed. I had to call public health to investigate their terrible discharge practices, ** the investigator advised me on 2/16/2024 to share my experience so others would be made aware of my experience. They did NOT care when I informed them that mom would be sleeping on the floor because of their terrible mistake, the case manager named Vera korkanovic declined to speak to me to defuse this matter, or to find a resolution. The owner Tali Fayfel refused to speak to me as well. She later calls screaming at me. The receptionist screamed at me talked over me and repeatedly told me moms hospital bed was going to be picked up that evening no matter what! In panic and in the evening hours I began taking out some medical equipment outside, I had no idea how mom's health would be affected sleeping on the floor that night. ****The only nurse that stood out from everyone was a nurse named DAMARIS she was consistently caring, professional, and patient. ** I did email hospice to let them know I would be sharing this horrible experience so other families would not have to go through this. Sorry if you view this as threatening. * Social worker did not return calls/ text messages for days. * Case manager refused to take my calls a number of times when I needed guidance for discharge. Resources for your family for unethical treatment/ or to file a complaint regarding care & treatment * CA Dept of public health 714 567-2906 * OC COUNCIL OF AGING 714 479-0107 Wow , you expect professionals to be professionals. Beyond disgusted. Please think twice before using their services.