What can I say other than the fact that my mom passed away in a great deal of pain and discomfort…read more The equipment they brought (the hospital bed that is essentially an air mattress, oxygen mask, etc.) were all faulty and it required us to move her numerous times. The nurses didn't provide any guidelines in terms of what to expect, look out for or anything along those lines. My mom ended up passing away the day we started hospice. I fear we would have been better off on our own.

I would like to commend Rudy Alvarado and Rosa Mendoza for providing comfort, support, and…read moreexceptional service to my husband Edward Gutierrez. They consistently go above and beyond their normal duties, to make every experience as smooth and seamless as possible in caring for my husband. My husband Edward, is constantly mentioning to me, how he likes the way they interface with him and how nice and professional they are and would not want anyone else to care for him. Please don't ever take them away from us! Sincerely, Jeanette Gutierrez

Thank you Max and your team for providing excellent support for my father's hospice care in the…read morefinal days of his life. As soon as we decided to switch to hospice care, we've been in touch with a few places but Maximum Care Hospice felt most transparent and comprehensive. Other places were a bit unclear about who is coming from where and what exactly is being provided with hospice care. Switching to hospice care was a difficult decision, but we are so happy to have chosen Maximum Care. We had a wonderful nurse Victoria. It was a short seven days but she provided all the support that we needed. There was no judgement whatsoever (my father was difficult) and she was very respectful and kind. We had a somewhat unusual circumstance, where the police had to be in touch with them (due to my father's passing as a result of a crime), but they handled it all very graciously. Equipment delivery and pickup was excellent. They are contracted with a place called St Joseph's and every staff from there was respectful and friendly. We also had a wonderful woman come to bathe my father before he passed away She was very thorough and efficient. I believe she isn't an employee but someone who is contracted to provide personal care to several hospices, but she had told me that she tries to take every job requested by Maximum Care because they treat her very well. When my father passed, Victoria came immediately and connected us with their recommended mortuary. My cousin, who is experienced with contacting mortuaries at her church community, was very impressed how seamless and "easy" Maximum Care made the process. Thank you again, and I will forever recommend Maximum Care Hospice to anyone who needs hospice care providers.

Max and Victoria and the rest of the staff and other resources for Maximum Care Hospice gave my…read moredad's last few months an air of comfort and dependability. Thank you for all that you do.

Really grateful to an amazing team that took such great care of my mom in her last few days of her…read morelife. I truly don't know what I would have done without their help!! I was referred and can't express my deepest gratitude! They truly care and take such outstanding care! It's rare to come across a business in US that takes such human approach. Please accept my deepest appreciation to the team (Liz-for making an easy sign up, Yana for ensuring mom got the best treatment that she needed, Joseph-who came on such short notice, both nurses-who were nothing short of a miracle! Talli, of course the owner, who set up a great team of individuals, that provide the BEST care, that even after the passing, the family has a peace of mind that their loved one got the care they deserved. Thank you for your professionalism and dignity you put in your work. It's beyond appreciated. May all of you have all the health in the world for all the work you do! God bless

2/09/2024 My elderly mother was a patient with True Care Hospice, I'm sharing my experience in…read morehopes that this will help your family decide if this facility is the right fit for you. The last thing families need during these difficult stressful times is added stress from terrible cavalier, and lacking service. They refuse to accept their horrible mistake which is the TRUTH. I did NOT have a problem with mom getting discharge I am very thankful for it as I am thankful she transitioned from hospice to home health, I did have a major problem with their disgusting discharge procedures, their refusal to take responsibility for the wrong information Maria gave me would affect my elderly mom's well being. My mother's discharge was atrocious and very poorly handled, yes she was given a 2 week supplies and equipment after discharge however this does NOT excuse them for the terrible treatment the last day. I would even consider it inhumane. 2 days before the medical equipment was supposed to be picked up a nurse named Maria informed me that NO date was actually set for moms medical equipment to be picked up. (Wrong information) 48 hrs. later and about 1 hour before mom's bed time a receptionist by the name of Samantha informs me by telephone that law enforcement would be called out if I did not surrender the hospital bed, I was shocked and panicked and in utter disbelief. Yes I elevated my voice I was outraged for the handling of their mistake and the misinformation they gave me and to be told the police would be called out if mom did not surrender the hospital bed. I had to call public health to investigate their terrible discharge practices, ** the investigator advised me on 2/16/2024 to share my experience so others would be made aware of my experience. They did NOT care when I informed them that mom would be sleeping on the floor because of their terrible mistake, the case manager named Vera korkanovic declined to speak to me to defuse this matter, or to find a resolution. The owner Tali Fayfel refused to speak to me as well. She later calls screaming at me. The receptionist screamed at me talked over me and repeatedly told me moms hospital bed was going to be picked up that evening no matter what! In panic and in the evening hours I began taking out some medical equipment outside, I had no idea how mom's health would be affected sleeping on the floor that night. ****The only nurse that stood out from everyone was a nurse named DAMARIS she was consistently caring, professional, and patient. ** I did email hospice to let them know I would be sharing this horrible experience so other families would not have to go through this. Sorry if you view this as threatening. * Social worker did not return calls/ text messages for days. * Case manager refused to take my calls a number of times when I needed guidance for discharge. Resources for your family for unethical treatment/ or to file a complaint regarding care & treatment * CA Dept of public health 714 567-2906 * OC COUNCIL OF AGING 714 479-0107 Wow , you expect professionals to be professionals. Beyond disgusted. Please think twice before using their services.

Be Well Senior Living truly feels like a place where people are treated with care and respect. The…read morestaff are kind, patient, and genuinely attentive, and the community itself is clean, comfortable, and welcoming. You can tell they really care about the residents and their well-being. It gives real peace of mind knowing your loved one is in such good hands.

What a pleasant relief!!!…read more After a truly disappointing and stressful experience at a "fancy" senior living community that took advantage of my mom and her health needs--starting us at one price and doubling it within a year--we finally found Be Well Board and Care in Sherman Oaks, and I cannot express enough what a blessing it's been. Unlike the other place, Be Well is a beautiful, exceptionally clean home with the most outstanding caregivers I've ever met. My mom has her own private room and bathroom, and the neighborhood is absolutely charming. From day one, Russ and Alina have been truly caring and made the transition as smooth as possible for both my mom and my brothers and me. At the "fancy" place, we dreaded every phone call because it was always another problem, another issue, another source of stress. At Be Well, it's the opposite--they call to share how well she's doing, not to create anxiety. I no longer live in constant worry. In the beginning, the transition was a little challenging--mom was confused and needed time to adjust. But caregiver Lisa, along with the rest of the team, showed such incredible patience and compassion, making the move peaceful for her. Now my mom absolutely loves it there, especially Lisa. Our entire family's quality of life has improved since placing our mom at Be Well. I finally feel like she is safe, happy, and truly cared for. I only wish we had found them sooner.

My experience with Aasta Hospice has been 5 stars! In dealing with Quinn Smith, the director of…read moreoperations and finance has been nothing short of exceptional. She bent over backwards to see to it that all of our needs were met. She made sure and explained in detail the quality of care we were entitled to as well as implementing a care plan that works for us. She made sure we had all needed supplies and medication that we are entitle to. She expedited everything we needed. Her expertise and mannerisms were outstanding. Ms Quinn went above and beyond her duties to make sure our mother is comfortable in spite of her medical circumstances. I will definitively recommend AASTA HOSPICE for the care of your love ones. The Fuller Family.

my experience with Aasta hospice is not good sukhjeet babbrah dire of nursing totally…read moreunprofessional she terminated the staff at any time without any reason

First of all, due to the urgency of my grandmother's illness, I can understand how several things…read morewere overlooked. Anoosh, the attending nurse, was kind and efficient. However , she was difficult to understand her due to her heavy accent. I asked her for the hospice packet and there was none. She did the best that she could but the language and cultural barriers were evident. Part of their advertised service includes a Bereavement counselor- none supplied . It also included a hospice chaplain that initially refused to come because it was Palm Sunday and offered to perform last rites over the phone- someone claiming to be a pastor or religious person ended up coming an hour later. With the current national focus on corrupt hospices, this agency should take care in the future to supply the services offered on their website- since we did not receive the hospice packet that are typically given to families prior to services being rendered.

Very professional staff and service. The nurses are caring and knowledgeable. They provided a very…read morepeaceful and caring environment for my friends grandma while she was passing away. From doctors, nurses, social workers and spiritual and bereavement care, medications, and all supplies and medical devices needed to help her feel comfortable and die with dignity. I would refer them to anyone who has a family member who needs hospice and end of life care.

Comfort Hospice was excellent from day one. They answered questions and quickly assessed our mom's…read moreneeds. They consistently provided necessary supplies, medications, and medical evaluations. All of this was done efficiently, and consistently. All phone questions were addressed, and calls were returned in a timely manner. We want to express our sincere and deep appreciation to the whole team, from Ruzzana and Miguel, to nurses Mia, Betty, and Laryssa, who consistently provided exceptional care to our mom Nina. They were very kind, thorough, and learned to joke and tease with Nina, which was her way! And certainly our deep appreciation goes to Lawrence and Sandra who provided 24 hr. care in Mom's last days. You made a difficult time more bearable. Thank you ALL from the bottom of our hearts!

As the daughter of a rather stubborn, critical mom with a horrendous cancerous wound on her face, I…read moream grateful to the whole staff of Comfort Care Hospice for their patience and accommodating responses to both her needs and wishes. First of all, they helped her understand her need for that level of care. That was an accomplishment in itself! Then, for over a year, they sent a nurse 3 times a week, numerous pharmaceutical, medical, and personal supplies by special delivery, and fielded questions and concerns by phone. We loved her main nurse, Shirley, who was the epitome of caring and patience! We also appreciated the truthful, yet diplomatic, evaluation of my mom's condition by her and all staff. I would say that sometimes supply orders seemed to be overlooked at first, but then when I called, the staff bent over backwards to see that the provisions got to us. All in all, I'm very grateful to Comfort Hospice Care for supporting us through that very difficult season of life!

I have only written one other yelp review in the past 6 years. However, I am compelled to write one…read moreabout Sacred Life Hospice. My gratitude and appreciation goes to the entire staff, especially Terri. During one of the hardest moments in our family's life, their compassion and professionalism saw us through "the bad and the ugly" moments we all have to face at one time or another. They were always caring, attentive, and easy to communicate with. Their nurses gave us updates daily or sometime twice per day, as the health of our loved one declined. I will be forever grateful for the helping hand they extended to my family and know that I could not have made a better choice! Thank you and may God bless you! Natasha B.

I just love being a hospice field nurse for Sacred Life Hospice. They give us the training and…read moresupport necessary to provide the best possible care around! Im super proud to be a part of this innovative and talented team of professionals!