Oscillates between three stars and higher, depending on one's perspective. I took a bad fall and…read moreneeded stitches. Just walked in, no call ahead, and they had me in an examination room within 30 minutes with an able and courteous nurse. One D.O. was on duty and had to bounce around between patients, putting out brush fires--I get that. Dr. Brown has a jokey bedside manner, which I dislike intensely, but I was civil. He seemed capable when he focussed. Dr. Vallejo (sp?--he seemed of oriental extraction) examined me the next day for possible neurological damage and had an efficient and dignified bedside manner. When you don't laugh at Dr. Brown's silly jokes, he seems to acquire an animus. He had his nurse remove the stitches and said over his shoulder that if any were left in place, "they'd just fall out." In fact, I did have to remove some missed stitches when I got home. I have been told by other professionals that forgotten stitches, once wetted, can become deep infection courts. Cost was only a little over $265 for three visits, which I consider good value. However when I checked out for good, I told the receptionist that I would settle all charges right then. She told me I was paid up with them--but I got a $65 bill in the mail some days later. Probably just a failure to explain their SOP, but leaves a bad taste.

My dear roommate asked the day before if she could get her finger x-rayed the next day and they…read moresaid that they were available all day. We show up the next day and they in fact we're not open all day for an x-ray. It closes at three. I hope other people know that so they don't have to waste their time.

My foster daughters see a doctor in this facility. They are fairly easy to work with. They usually…read morecan get appointments within the week and quicker for emergency's. The building is older and they have have beautiful furniture to compensate for the old building. There seems to be a little turnover in doctors especially physicians assistance or nurse practitioner. Overall we have had a good experience at this clinic.

The doctors are very nice and honest, definitely don't sugar coat things! Although I had an…read moreappointment at 9 am and waited an hour to be seen by my doctor, or else 5 stars would be awarded.

Well Life Doctor's office is aManning! They have a well diversified staff. they really care and I…read morewouldn't go anywhere else!

Annie Grossarth (manager) and Aubrey Harding (owner) have no idea what they're doing and they keep…read morelying. Annie Grossarth, Aubrey Harding and Elliot Taxman (doctor) have a questionable value system and moral compass for providing "high quality care" as a profession. People get away with things because they rely on others being quiet about it and I won't be silenced. Here are some more details I initially left out of the below review because Taxman seemed confused. While I was having a panic attack he held up his wedding ring hand in front of him and waved his hand around showcasing his ring-- I'm not sure why he thought that was appropriate? What does his relationship status have to do with my appointment? Is this standard for all his appointments? He seemed confused, I told him while in the middle of a panic attack I'm not here to date you??? I'll continue to repost this until the end of time, no patient should have to deal with this and then pay $800/hour My appointment with Dr.Taxman was incredibly disappointing. I had a panic attack at the beginning of the appointment, when I recovered I looked up and his head was tilted down and eyes looking up glaring at me... he looked angry? We just sat there and stared at eachother for maybe 60 seconds until I broke off the stare off. It was scary, bizarre, and cruel. Nothing warrants that response from a doctor. I asked about my issues, I have year round allergies I asked about and he shrugged and mentioned one drug, that was it. We went over two prescriptions I have, he said wow that's a high dosage when referring to my antidepressant, he did not elaborate. There was a knot on my throat he said he would be willing to see through till the end-- I'm OK, I'll go to another doctor. It's clear he didn't want me in the appointment and he had an attitude the majority of the time. He rolled his eyes twice while I was talking. I read glowing reviews from other patients who he's helped with similar issues before booking. There were STILL several other issues but I'll leave it at that. I overestimated his abilities as a professional and as a doctor. Taxman has weak character and questionable moral compass if this is how he treats people/patients. Imagine asking a doctor for help and the above happens. Then having to repost this review 83 separate times, Well Life & Taxman are trying to hide what happened. The next step is going to the Oregon Board of Natropathic Medicine. I thought Taxman was a good doctor but he was horrible, self flattering, snide, and indifferent in helping me. I'm still flabbergasted because I thought I was choosing a good doctor who could guide me to other good doctors and give me advice. He could have rescheduled me with someone else if he knew he wasn't going to help me. Edit: Since I said I was going to report my experience with Taxman to the Oregon Board of Natropathic Medicine because Dr Harding and Annie Grossarth weren't doing anything to help me they cancelled my medication appointment with a different doctor. Well Life denied me access to healthcare and creared issues accessing my medication because I reported Taxman to Oregon Board of Natropathic Medicine. Annie kept trying to get me to talk to her on the phone instead of email, she lied about there being a glitch in Athena and needing to cancel my appointment. She lied about a required transfer of care phone call, she put a hold on my account until I talked to her over the phone. She was extorting me for more information via TELEPHONE ONLY which is undocumented until I received healthcare. This place is so gross, Taxman is gross Annie and Aubrey is gross, the facilities are also musty and gross. The paper liner on the patient seating was dirty with spots on it when I went in for my labs and also when I went in for my appointment in a different room on a different day. How many other patients have had similar issues here and they couldn't defend themselves. Try giving patients kindness and dignity, get some ethics training as an organization. Anyways, this place is a JOKE

I've had my fair share of experiences with medical offices of all types. And while urgent cares…read morehave generally fallen into a mediocre category compared to other treatment centers, SwiftCare has set the new standard for all other urgent cares to live up to. The office is pristine, well-designed, and maintains reliable hours. The care, however, is what sets this place apart from any other. The staff, nurses, and physicians during my visit were so incredibly attentive, empathetic, and helpful. The service was truly unparalleled by any similar clinic that I have ever been to. Additionally, their pricing for out-of-pocket patients is reasonable, which rarely exists in the medical field at all in America. ZoomCare, a local competitor, charges at least twice as much for subpar care. If you're in need of urgent care, this is the place to receive it. Truly a five-star experience.

The nurses assistant that took my payment,Jessie, got snarky with me when I asked about how…read moreexpensive " they were" compared with other clinics. He was all, I DIDN'T CHARGE YOU, I'm like okay your company overcharged me, but like my total bill was $480 I paid $270 because of my insurance. Jessie said," Your insurance is the reason it cost so much without insurance a walk in is $200. I was like , " well all this visit was for me was to get a refill on my thyroid medicine since the soonest I can get into my primary physician is in two months. Can't you do something?" He was like," We can't retroactively fix that." So NO, I DO NOT RECOMMEND THEM A TOTAL RIP OFF!

Alyssa and staff are great! My family loves them and I wouldn't consider going anywhere else!read more

Dr Alyssa , her assistant Brenda and her staff Stefanie and Rachael just to name a few are the…read morebest of the best , from the kind smile and welcome when you arrive through the patience they have listening to any and all of your issues and concerns at your appointment to there follow ups , referrals and called in prescriptions , they simply are at the top of there game. I have been to 20 - 30 doctors in my lifetime and it does not get any better then these guys / sorry these girls ( in my case ). I am speaking from experience. There is no need to go anywhere else. If you become a new patient you will be as fortunate as I.

The staff were kind, responsive, and conscientious in quickly following through on important things…read morelike faxing orders, making appointments, etc. My provider was kind, intelligent, and appropriately hippocratic in her decisions to intervene, medicate, etc only when necessary. My entire visit was under $400 which included blood work and important referrals. For someone paying out of pocket this is a very good value in my opinion. The quality of my experience here contrasts so starkly from other experiences that I really needed to encourage others to consider care here!

When my cough was getting increasingly disgusting over the course of a week, I did a virtual…read moreappointment with a provider through my insurance, but felt like I needed the peace of mind of an in-person visit. ZoomCare fortunately takes my insurance (Providence), so I made an appointment for the next day. I teach communication skills to health care providers so am usually not too impressed when I have to interact with the health care system myself - but I had a great experience at ZoomCare! I was shown into an exam room as soon as I walked in, and I saw Erin, a nurse practitioner; she was empathic, warm, and collaborative. She shared her thoughts and recommendations regarding my options and asked what I wanted to do. We decided on a chest x-ray; she immediately printed out a referral form and they sent me over to Salem Radiology after a minute-long check-out process. When I got home, I was able to log on to ZoomCare to see my visit summary and notes, and there was an option to email the provider if I had any follow-up questions. So glad this place exists - hope I don't need to go again anytime soon, but it's good to know that it's there if needed. 3/20/23 update: I was back with another issue and saw a different practitioner, Joe; had yet another excellent experience (well, as excellent as a visit to urgent care can be). I didn't have child care so brought my toddler along with me, and they were 100% cool with that. I needed a prescription and was dreading rushing to a pharmacy with my daughter and trying to rush back home for work, but they had what I needed on hand, so no extra trip needed! (Note that it's not a fully-stocked pharmacy - the last time I was there they didn't have the OTC and prescription stuff I needed, but fortunately they did this time.)