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Physical Therapy Central

5.0 (1 review)
Closed • 8:00 am - 7:00 pm

Services - Physical Therapy Central

Physical therapy

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5 years ago

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Oklahoma Sports & Orthopedics Institute

Oklahoma Sports & Orthopedics Institute

(5 reviews)

Every time I have entered I have always been welcomed. The staff is very friendly and listens to…read moreyou and addresses your problems. Dr. Emmerson is great he does not sugar coat the info to make you feel great and walk around the problem he is honest and direct with his statements. and I would take direct over ditching the problem and messing with little things that are not the main concern like some DR. like to do. THANK YOU DR. EMMERSON

I am not one to complain about anyone, but I would not recommend service here if you are in a MVA…read more I saw Doctor Emmerson and he was fantastic and great, as was the nurses I saw in person. I would however say whoever handles their desk and/or billing lacked quite a bit. They were rude and hostile. They had a bad attitude, were condescending and treated me like I was a terrible person because I couldn't get them everything they wanted. I was given the run-around a lot, made to feel small and like I was a bad person for things out of my control. They asked for things I could not get them, then when I did finally get them things they stated that was not what they asked for. They stated I needed to make another ER trip,l and/or go to a new walkin doctor for a new refferal to them and would not explain why to me when i questioned how that would help. They told me to get a lawyer for my mva and said I HAD to have a claim. even after I explained my current lawyer did not feel I had a case and had released me. I feel like all tlshe did was throw these things at me so I would get discouraged and give up. It made no difference to them if I had insurance through my work or that I had been trying to get a cast on for nearly 2 weeks for a clearly broken wrist. They told me the doctor should never have seen me in the first place (on two different phone calls) and were quite rude when I got upset because they said this and a few other things. I tried all I could to be patient and work with everyone there but this woman was quite rude. She felt the need to pick at and make me feel like I didn't have the right to service. After she hung up on me the second time I got the picture I was not going to be seen if this woman had any say. I am sure most of the office is fantastic and like I said I am the last one to complain, but one bad apple sours the lot. I will forever be grateful that Doctor Emerson at least splinted my arm while I continue my fight to get my arm put in a cast and properly taken care of. To any future patients I hope you have more luck than I did.

Physical Therapy Central - physicaltherapy - Updated May 2026

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