You cant believe everything you hear or read about. Photo Perfections has been around for 15 years. I would like to respond to one negative review from a guy who has problems with every one he does business with. Pete's complaints are unjustified and not warranted. I dont post this as an attack on him but in response to his lies and defamation. He has selective memory and doesn't remember the first 10 conversations I had with him before I had to put a stop to his derrogatory phone calls. I am Steven. I am not an owner but I take my job very seriously. I will try to be professional but his post is just not accurate by any means. At some point you just cant make everyone in the world happy and Pete is one of those select few. He is the one client that one comes across every 10 years that makes this job very unappealing. I am in a position of authority but i will not accept the validity of Pete's claim. He sat in the studio complaining about how horrible every vendor was that he hired to do his son's wedding. He thanked me numerous times for the job our staff did at first. Mind you he asked for special circumstances that no other studio would have or could have provided. We had to shoot seperate sessions of his family because they all can't be in the same room at the same time due to the fact that they all cant stand each other. At various points some needed to be seperated and the language that he used in a children's photo studio was appauling. We should have refused his business as this was "one of the first warning signs" but we do try to accomadate everyone. Its one thing to have a bad experience with one vendor but its another to have problems with every vendor. Maybe its not the sevice or vendor thats the problem. Maybe its you.. Pete. Its one thing to say it got more expensive as time went on but you kept changing the order and adding things that cost money. You were given the pricing up front and signed a contract. Yet you failed to mention that. When time for payment was due thats when your problem with our studio came afloat. Unfortunately anyone can post anything they want without merritt on the internet. There is no way for a business to defend themselves against the "select few" on the internet. I dont know how you can call a successful studio a scam? We take beautiful pictures and provide a service that most studios do not. We provide props & wardrobe up to size 10 just to mention a few. After we take the photos the client views them all and has the right to purchase them. The client has the final say on whether or not they want to buy them. Not me or anyone else employed at the studio can force anyone to buy anything. The prices are explained up front and there is no misleading in prices. There are specials depending on the season as we offer a promotion for every holiday .We do provide custom artwork so we do require that you pay for your photos. Its a very simple concept. If you like the photos then you buy them. If you dont like the photos then you don't have to buy them. Some do buy more than others. Either way we provide great customer service. Most people love our photos and I can show anyone the hundreds of letters we have of satisfied and grateful customers. Most clients find us very reasonably priced. Others who offer a similar product are usually higher priced than us. You can not compare our custom artwork to a point and shoot studio like the others mentioned in postings. They do not provide the artwork, wardrobe or customer service that we provide. This is not a knock on them but there is a studio out there for every client. We have our clients and they have theirs. Most of our clients want something a little nicer and creative. These are not photos that you can just do with a little knowledge of photoshop. There is a lot of effort and hard work that go into each photo and the work speaks for itself. We appreciate our clients and handle them with utmost in care. We have one of the highest percentages of repeat clients of any photo studio. The holiday season is a busy time for all retailers especially in a mall. Please be patient when coming to the mall especially during this holiday season. On some days it may take more than a couple of minutes to view/take your photos. That is a good sign if there are alot of people that want to use our services. An empty studio during the holidays season is not a good sign for business and we are fortunate to be busy . But the staff is communicative and we kindly ask for patience during the peak time of the year. The wait is not very long and we do our best to provide customer service to every individual client. Some take more time than others. We can not control the parking in the mall so I am sorry we cant help in that area. We suggest that you make an appointment and plan ahead but all walk-ins are welcomed. I would personally like to thank all of our clients and wish you all a Happy Holidays and a Prosperous New Year read more

I'll admit I was a little skeptical at first since I had never been here before and some of the reviews weren't the best. But honestly, I ended up loving the whole experience. The studio was smaller than I expected, but that wasn't really an issue. They showed me a lookbook and let me choose the dresses and styles I wanted for my maternity shoot, which I really appreciated. The photos turned out amazing -- it was so hard to narrow them down to just five! I actually would've paid extra to get all of them if that had been an option. After picking my final photos, I was able to choose the backdrops for each one, and they said edits would take about seven days, but I received mine in just four, which was a nice surprise. The only downside is that it was really warm in the studio -- I'm not sure if the AC wasn't on or just not strong enough, but as a pregnant woman, I definitely felt it the moment I walked in. Overall, though, it was a great experience that exceeded my expectations. The pricing is definitely on the higher side for just five photos, and I think it's a better value for those who want printed copies rather than just digital ones. Still, the quality and experience made it worth it in the end. read more

My cousin and I took her 2 yr old girl to the studio hoping and excited to have her little girl's first studio pictures. The staff was friendly when they welcomed us at the reception desk. They informed us that it would only take 15 mins. But to our dismay, it took more than 30 mins. To get to the bottom line it took a lot longer .Then we went through all the pictures, oh please! we were pushed hard to get the packages, which we did. We spent more money than what we expected. Don't get carried away with their so called deals. If you figure it out and do the math, it would not save you money but would cost more. We were very disappointed when we picked up the portraits, the quality of the pictures were worth less what we paid for.There were lines across the prints when you have bright lighting. Don't let them convince you. It was not worth the quality, service and time. This place is a ripped off I was planning to recommend this to my mommy group, but NO To top it all the staff were not friendly after all. read more

5/02/2010 My cousin and I took her 2 yr old girl to the studio hoping and excited to have her little girl's first studio pictures. The staff was friendly when they welcomed us at the reception desk. They informed us that it would only take 15 mins. But to our dismay, it took more than 30 mins. To get to the bottom line it took a lot longer .Then we went through all the pictures, oh please! we were pushed hard to get the packages, which we did. We spent more money than what we expected. Don't get carried away with their so called deals. If you figure it out and do the math, it would not save you money but would cost more. We were very disappointed when we picked up the portraits, the quality of the pictures were worth less what we paid for.There were lines across the prints when you have bright lighting. Don't let them convince you. It was not worth the quality, service and time. This place is a ripped off I was planning to recommend this to my mommy group, but NO read more

I've been seeing this place whenever we go to the Glendale Galleria. I was asked by our next door neighbor to pickup their order and when my wife and I saw their photos with frames and other larger photos, we were amazed by the quality and work of this place. It is so clean and the photos are perfect and you know that they will last forever. We stopped by for our children's photos and we were helped by Kimberly. Kimberly was so knowledgeable and knows how to handle kids. Our daughter and son's photos came out perfect, Kimberly helped us to select all of the best photos and she gave us suggestions without any pressure. She was so nice, polite and patient. I would recommend this place with their great prices, discounts and free photos. We loved their costumes and their studio so clean and welcoming, the whole staff is wonderful and the owner. Kimberly, thank you again for your help and expertise. I will send more customers to you guys, You guys are the BEST! read more

I love photo perfections, I been a customer for many years and I cant imagine going elsewhere, The quality is great, staff are very professional and very welcoming, they always take the time to explain pricing, so there Is no hidden cost and most importantly your not pressured in purchasing the photos you don't want. I am a true believer you pay for what you get, and at photo perfections, every penny is worth it. The pictures are always high quality, they have amazing backgrounds and you have a choice to customized it anyway you want. I am a very picky person and they always exceed my expectations, my pictures always come out gorgeous. I cant imagine anyone not being satisfied. Everyone has choice, so if you prefer to go to JC Penny and that fits your budget then great, but its not ok to make horrible comments about the company because you cant afford it. If your pissed off at your wallet then don't take it out on them. read more

BUYER BEWARE: check out reviews at merchantcircle.com http://www.merchantcircle.com/business/Photo.Perfections.714-257-7495/review/read?cid=1220731 This company is the worst company I have ever dealt with. A year ago I purchased a picture of my eldest son at 5 years old, then again last month of my youngest when he turn 5. I specified the exact frame and told them the price I paid because I couldn't remember the exact size, they assured me that they only had that specific frame in one size so I took their word for it. When I picked up the picture it was much larger. I then spoke with the manager how the sales associate specifically said that the frame I needed only came in one size, and was told that the associate would never have said that, then said there was nothing they could do. I will never do business with this company again. read more

We took our 6 year old and 5 year old daughters to have their picture taken at Photo Perfections this past weekend. Had an AWESOME experience !!!!.....We started our photo session right away !... Our photographer Cassandra was very helpful and detailed, She made sure the bows of the outfits were done right and their hairs were just right ! ...... She knows how to make kids smile and cooperate with each pose. Got soooooo many great shots !!! it was really hard to chose from !! !... JANET was very helpful as well with choosing the right backgrounds with the pictures... Got a great package with all the poses we chose....OVERALL it was GREAT !!!... It is worth the money you spend for the beautiful pictures you'll get. This is our 3rd time at Photo Perfections LOVE LOVE LOVE the finished photos !!! read more

We had a truly disappointing experience with Photo Perfections, Glendale. The staff was exceptionally rude throughout my interaction with them. We opted for a maternity shoot package, but the preliminary pictures they shared were of such poor quality that we requested plain photos instead. Despite our clear instructions, they proceeded to print and force us to come to their studio to view them. Upon expressing our dissatisfaction and requesting reprints without edits, the situation escalated unnecessarily. One of the male representatives, likely an owner, made offensive remarks about our appearance, which was completely uncalled for and unprofessional. Overall, the lack of professionalism and disrespectful behavior exhibited by the staff at Photo Perfections Glendale left me deeply disappointed and frustrated. read more

I cannot say enough good things about Photo perfections From start to finish, the experience was seamless, professional, and so enjoyable. Their creativity, attention to detail, and ability to make everyone feel comfortable in front of the camera truly set them apart. The final photos were stunning--better than I could have imagined. Every shot captured the emotion and energy of the moment perfectly. Whether it was the lighting, composition, or editing, everything was top-tier quality. If you're looking for a photographer who's not only talented but also genuinely passionate about their work, look no further. I would absolutely book with photo perfections again and highly recommend them to anyone in need of breathtaking photography! read more

I cannot say enough great things about our experience with Photo Perfections! Jean is an amazing photographer who truly goes above and beyond to ensure you get the most beautiful shots. During our maternity shoot, she was creative, making sure we achieved the perfect shot for each pose. The studio itself is fantastic, with a great selection of costumes. We loved the experience so much that we returned for our newborn photoshoot, and once again, Jean delivered stunning results. Each photo beautifully captured our little one. We can't wait to come back for future milestones. Thank you, Jean, for making every experience so memorable! Highly recommend to anyone looking for exceptional photography! read more

I loved how unique and fun this place is! There's such a variety of backgrounds and animation that really turn your ordinary family photos into something special! I brought in my 3 week newborn son and Cassandra was just the BEST! She was so patient and kind, she made me and my cranky son (and husband) feel so comfortable! It wasn't easy getting perfect shots of my handsome boy, but she was really talented and NAILED IT! I got the yearly pass so I'll be going for the rest of the year to capture my babies growth (I'm really excited to play with different animations!) I definitely will be recommending Photo Perfections to all my friends and family!! read more

We took our 3mth old daughter for her photos and we were very satisfied with the whole process. The staff was excellent, the photographer was very patient and helpful with trying to work with an infant to capture great pictures. Pictures came out amazing! Special thanks to Veronica, she was exceptional, she worked with us in getting the best pictures and their editing is exceptional. You can chose any face and edit it on any pose. I loved it!! Their absolutely a great staff and professional photographers. They work with you and your budget!! This should be everyone's number one choice for their child's pictures!!! read more

I recently took my baby to Photo Perfections and I was so happy with all the great shots I received. They have the most amazing props and outfits I have ever seen. The pictures were so cute and awesome. The photographer was really patient and she made my baby smile a lot. It's a little pricey but it's well worth the money. It's the only place that will edit anything you want in the picture. I purchased a membership and will definitely be coming back for more. Next time I think I will just do one pose at a time instead of getting carried away--it's easy to do it in this place because they are so cute. read more