Took my phone in because button stoped working on the side. Tried to say more things were broken…read morewhen they clearly weren't. Held my phone for over a week, i went in and when he told me about the other problem , that werent a problem, he told me it would only be another 30 mins, when i declined he then told me it would be another week! incredibly rude and mean.

place is cheaper than anyone around great energy and buisness I will come here for now onread more

Needed a new battery for my iPhone and called this establishment and asked if they had one in stock…read moreand he did. Told me to bring it up there and he'd fix it today. Brought it up there and told me it would be about an hour. I left and came back to a new battery for $30. Battery and service. The guy provided great customer service. I have found my family's cell phone repair store.

Excellent service professional well informed n your needs, and great recommendations on your needsread more

I visited this store today mainly out of curiosity and not out of need. This place supplies…read morecustomer solutions for their phones; mainly. Being the low tech. person that I am, I acknowledge that I didn't understand the application of many of the items that I saw. I was asked if I needed some help and my reply was- You have no idea or the time to help ( educate ) me! The store was busy today, a lot of in and out customers. Good Vibes! I liked this place!

After an update my iPad no longer recognizes my credentials so I decided I'd just do a factory…read morereset. My husband took my iPad Pro (under warranty) in for a full factory reset this morning; he just got it home. It was not factory reset and is still wanting me to sign into Apple which still doesn't recognize the Apple sign in. I wanted a full reset in order to start a brand new Apple ID. I'm very disgusted.

I had a battery issue with my iphone and Ubreakifix was reccommended. I experienced great service,…read morea knowledgeable staff that was polite and that answered all my questions. . I will recommned this business location very highly

Called twice to verify that they had the key fob and key in stock and when I drove 40 minutes each…read moreway, the person behind the counter told me that they didn't have time for me. I was the only person in the store. Waste of time. Go to Lowe's and pay a little more.

Due to a storm taking out not just my power, but pulling meter and breaker box off my house and my…read moreforgetting my phone was outside when the storm started, I was in the midst of a panic attack by the time I got to this store to get my phone screen replaced. I'd put off replacing it since my phone was working fine, but even rice didn't save it. Noah waited on me and he was kind and non-judgmental as I explained my teary eyes. He got the info he needed from my phone, went to look in back and praise God, it was the last one in stock! He told me how long he needed to fix it and it works great now. Noah was so patient and understanding with me. I couldn't thank him enough for his kindness.

I returned an apple charger. It kept falling out of portal. Assuming it was too small (defective)…read more I was cordial..and wanted a replacement..not money back. He got loud, rude and cut me off. Very unprof. Showed me it was in portal, etc. but 2-3 times it fell out of portal leaving my phone uncharged w/ no alarm. The shouting from this man at the counter was unreal and I will not return. Bought a few apple covers in past but wont be treated like I was stupid, elderly or demented. Off to Batteries Plus. Sorry not sorry for this review but all he had to do was look at my receipt and exchange it. Cheapo.

From the owner: Phones|Repairs|Accessories Get Your Phone Back Within An…read moreHour Or Less Buy|Sell|Trade

Went in with my laptop to have Firefox data restored. When this happens Firefox leaves an "Old…read moreData" file on your desktop. I asked Alex the tech to restore the data, and brought him the directions to do this from MOZILLA he said it would cost $. Left for 2 days and nothing was done. WhenI went to get it he accused me of using AI or chat to find the fix. NO Alex it was MOZILLA who showed you how to fix it. Left and brought to another shop and just like that he opened my "old data" file and pasted it into my current Firefox. Took about 4 minutes, and he did not charge me. You may be good with tiny screws and replacing screens but not so much on IT problems. You were rude.

I bought a used iPhone and they did a great job and fixed a couple of little issues that needed to…read morebe worked out. I would highly recommend them. However, the phone protector they sold me is some kind of cheap stretchy rubber and it is not clinging to the phone. It only lasted about 10 months. The last one I had was a lot cheaper and it came from Walmart. It was a hard material. I never had any issues with my screen cracking either. This one already has a crack. I don't think the protector was worth the money. Buy one elsewhere

Our computer was hacked. We knew it needed to be seen by the Geek Squad. We headed to the…read moreBlackstock Road store and called for an appointment on the way. Peyton looked at the computer and knew what had happened to it. He fixed it and then showed my husband exactly how to fix it if it was hacked again. He also showed him where else to look to make sure that everything was removed. Peyton clearly wants to help customers as much as possible. We really appreciated what he did for us.

Worst pick up experience I've ever had. I placed an order on Amazon to pick up a $374 TV. When I…read morearrived at the store, they told me that they wouldn't lay the TV flat in my car, even though I had purchased it. I asked if it could be shipped instead and they told me I needed to reach out to Amazon. I reached out to Amazon to get it shipped. Yesterday I received notification that the package was picked up. I NEVER picked up it cause they refused to put it in my car when I was at the store. Between calling Amazon, chatting Best Buy I'm being ran in circles. On the phone with Best Buy customer service now to get a full refund and they are even having issues processing because the store marked it up as picked up. Now they are saying we have to go to the store directly. Never again and ridiculously inconvenient.