I was satisfied with how quickly the owner was able to fix my Apple Watch. He was very generous and…read moremade the experience satisfactory.

I needed the back glass on my iPhone 13 within a timely manner since I had to go on a trip one of…read morethe techs was so awesome He went out of his way to drive to the location where he picks up. His parts that typically just gets ordered to his house with any other order and got my phone fixed within the day. I was able to leave on time and I haven't had any issues since it's working like noon thank you Miguel so much for your help! Your lifesaver!! I've had repairs before in the past and I gotta say the prices are fair and he didn't even charge me an extra fee for getting the job done in a hurry!

I visited Batteries Plus today with a booked appt. I could not be more (positively) impressed…read more I was there to 'extend' my iPhone7 life, and they quickly and efficiently did just that! I received a new battery, and because I booked it got a $10 discount. I had researched this, and another provider required me to surrender my iphone, and go without for an extended period. The staff took me through my options, and we went ahead with the upgrade. What was fantastic was they did this while I waited (truthfully, not long), and turned a now reliable iPhone7 back to me in a short time. I couldn't believe how fast they completed, and they were so professional & polite, they apologized for my wait... I Managed Customer Service in my previous working life and I have to say how impressed I was with the Manager, and staff (at this location). I'm now a believer, and will be sure to be back... Thank you BP+!!!

Did not carry the battery i needed for my camera. Suggested…read moreI try their other store which was 30 mins away.

Left my S22 on the roof of my car. Was on a very busy parkway when I noticed something bouncing in…read morethe road behind me. Thought it was a piece of rubber from a tire. It was my phone. Pulled over and barely had a chance to retrieve it. It still was "alive" but the screen was completely shot. Next morning I went to the Verizon store on Cape Coral Pkwy and Morgan greeted me and assured me I would be back in business in no time. She was fantastic in getting an S25 phone , which was quite similar to my S22. Within a short time I was back in action with my new S25. It is not always easy getting a new phone because we are all used to our current one. Morgan showed me the ways and abouts of this new model and I greatly appreciated it. I had to go back a few hours later to ask a few questions but had all the answers in moments. Thanks again Morgan!

Skyler, Morgan & Andrew were an absolute pleasure! We worked close with Skyler whom resolved our…read moreconcerns & updates. While Andrew & Morgan were informative & involved, they were a team & went above & beyond towards all of the tasks that we presented them. Thank you!!

Love the team there and I used them for notarizing documents and shipments. Quick and easy.read more

This location is amazing! Their employees are fast, polite and effective. I NEVER wait more than 5…read moremin. no matter the length of the line waiting. They don't make mistakes and they are so helpful. I have gone here for over 10 years. I will continue for the next 10 years!

If you have a short attention span you might as well stop reading now, this is a long one. About…read morefour months ago I decided to buy and install a T-Style radio in my 2019 Jeep Wrangler JL. I did a tragically brief search on YouTube and found one that looked pretty good and was well prices (under a grand). It had but a sign review and it was from a self-proclaimed Jeep expert who installed it for his video (or whatever they call YouTube submissions these days). He liked it, having nothing negative to say about it all. Blinded by excitement I ordered one. For weeks I waited, requesting update from the company (Chinese of course) and not hearing a word. Just before I called by credit card company to request a refund it arrived. The unit looked nice and came with a plethora of wires and gargets, but no installation instructions. But that's OK, the YouTube Jeep expert had included his self-installation as part of his video. So off I went installing this complicated piece of hardware with my son assisting (neither of us experienced in this kind of thing). I'm a Project Manager for a company that builds multi-million-dollar houses, how hard could this be? We were barely into the install when it became brutally obvious that the expert's video had skipped quite a few steps. We gave up and I started attempting to locate someone in the area who could take over. I found someone who agreed to give it a shot. Before they even started, they warned me about these off-brand T-Style radios and pretty much tried to talk me out of it. I did it anyways... it was a disaster. I have no doubt that he did his best with what I had, it's just that I had was junk. I decided to pull the pug on this experiment and asked for a return/full refund from the manufacturer. Just like before, not a peep out of them. However, my credit card company had my back. Full refund processed with 48 hours of contacting them. Way to go Amex! I still had the T-Style radio urge but this time I invested the time and did much more in-depth research. While none of this radio get across the board fantastic reviews, I did notice a trend. Almost all the negative review were from individuals who had attempted self-installs, had used installers with no experience with these types of radios or were shoehorning these radios into vehicles they were not designed for. All points considered in my research and plan of action. I decided on the LinksWell Gen 5 radio. Once you applied the filters mentioned above almost all the review were positive. In other words, if they were installed by someone who knew what they were doing and used by someone who understood their capabilities the reviews were great. So, I said to myself... Self, maybe it would be best to get a recommended seller and installer directly from the manufacturer... so I did. I went onto their website and lo and behold they have a "Find a Retailer" section. I punched in my zip code, and it kicked back four options. I called the first two on the list (on a Sunday) and left messages. I didn't hear back from one of them for two weeks. However, I heard back from Rick at "In Your Ear Stereo Gear" the following morning. First star earned, professionalism! Rick knew every inch, every function and every challenge associated with this radio. He was honest about its strengths and weaknesses (no radio is perfect) and invited me to his shop where he had one hooked up on display. Second star earned, knowledge! The following weekend I took a visit to his shop. It's a small unassuming shop currently surrounded by ongoing construction. When you pull up you notice two things. The first is the perpetual activity in this two bay and a sales office audio oasis. The second is the parking lot, while small, it is always packed with cars. This only happens when you've done the type of work that builds loyalty which build return customers which build word-of-mouth advertising (the best kind). Obvious customer loyalty... third star earned. We sat in my Jeep and talked for quite a while. This is a humble guy who quietly flexes his audio muscle by asking the right questions. He didn't start in with a sales pitch. He first took the time to profile what kind of listener I was. Personalization of the solution... fourth star earned. I was impressed to say the least. I ended up purchasing the LinksWell (at a very competitive price - fifth star earned) and even when back to address some issues with two of my speakers and will be returning a third time to add a subwoofer. I don't believe I've ever had a better sounding system in a vehicle and certainly not one as cross functional. If I could give more stars I would. Thank You Rick

Ricky is amazing. He is very patient and understanding and he is a more than fair and honest guy. I…read moreknew he was going to be the guy to work on my fleet when he said I will install these for you and if you're not happy with them in two weeks I'll take them out and put some new ones in The fact that he was proud enough to stand behind where he believed in meant something to me now any chance I get to take something to him He is my go to. Thank you in your ear

Fixed my iPhone in 20 minutes came to my house fixed it phone back to working in no timeread more

I was referred by a friend and so glad I was! I got my CD changer back it two days. Since then I've…read morehad my computer repaired and its as fast as it was when it was new. I am posting this because of the previous post. It goes both ways. I had a small business and its very hard to please everyone. Now days with social media and free websites its too easy for the angry to vent. It sounds like they would make a doctor liable for their diagnosis. How difficult is it to listen to the answer and hang up?

I would give negative 100 stars if I could. The man who answered the phone was EXTREMELY…read moredisgusting, vulgar, short, and had no customer service skills what so ever. Seemed annoyed right off the bat. Wouldn't let my boyfriend speak, treated him like an idiot. When I proceeded to call from my cellphone and ask for a manager he refused to put me on with one, refused to give his name. When I kept asking he finally said he was the manager which if that's the case that business will fail. He threatened me with a lawyer and said I was "harassing him" for wanting to speak to a manager or owner. He also kept repeating that 4 other people were listening in on the phone call. Worst customer service I've ever experienced in my life. He wanted us to come to the store to fight him...like wtf??? Someone must've shit in his coffee or something. I will be blasting this all over my social media & hopefully make everyone aware of this horrible company that treats people like crap.