Brought my phone in for a power button repair. Eveything else functioned but could not download…read moreapps without the power button. Button was repaired, then the phone was fried! Was offered basically a sh*t happens, shoulder shrug kind of response. There was never a warning that that may happen when the phone was opened up. Or even an offer to refund the button repair. Stunned. Absolutely stunned at the poor service.

I was visiting Nelson, BC when my laptop battery died. These folks were amazingly helpful and kind…read more I highly recommend them!

I wrote a rather short tempered review earlier today because I had been unable to contact the…read morebusiness and I had not received a call back in response to my message. In fairness to Mountain Mac I did receive a call back about twenty minutes after I had posted my review, and received apologies for not being available during the advertised business hours and for not calling back on the same day as I had left my message. I should give Mountain Mac a second chance, and have thus reviewed my assessment to a 4 star.

I have used Jono's services on multiple occasions and he always takes care of me with quick and…read morereasonably priced service. Any tech issues he can sort right away. Keeping my ancient MacBook running strong. Think you need a new laptop, try him first. Lucky to have him in Nelson!

Super service and super man great job always Easily went in he was there did the work fair pricing…read moreand service one on one

Yes then, i had an issue with a new staff member in training and lodged a complaint at this site…read more Afterward, having calmed down i called the business, talked to someone who relayed my concern to the owner. She (the owner) called me back, listened to the problem and has offered to make it right. She was pleasant and efficient. I have gone here for years, and have no plans to go elsewhere. I can recommend.

It was dirty and 9/16 machines were out of order. The signs inside are incomplete, the information…read moreabout the closing hour (which they reference when telling the latest time the load can be put in) is no where to be found. Laundry buckets and cart are broken. Overall, not somewhere I would go if I had a choice. The machines were 3$ top loading, 3.50$ for the single out of order front loading machine, and 1$ to start the drying machines. There is a change machine, and various flyers and magazines.

Kelly saved the day for us when a local moving company we'd hired backed out of the job with only…read moretwo days before we had to move. We were beside ourselves trying to find help at the last minute. Kelly was able to come at the last minute; he was always courteous, prompt, and hard-working, and flexible. I am hiring Kelly for another job, too. Excellent work for a reasonable price.

A great experience. Joy and the team were a pleasure to work with. They went above and beyond to…read moresort out problems as the move also involved difficult stairs, a storage unit and some parts assembly. They made it a good day.

Alex is the best. I've been using Compass for several years, and he has saved me so much money by…read moresteering me in the right direction. Good appliance service techs are very hard to come by these days, and Alex has helped me get more life out of fridges and dishwashers than i thought possible. Prices are fair and service is fantastic.

Came out to repair my oven ($800) , and after he left one of the burners wouldn't work. He came…read moreback out, waved an electric meter over the stove top, and said the element was burned out -- didn't even look at it (Charged $200). Suggested perhaps the wire for the element had come loose when the stovetop was put back on the previous visit. Wouldn't hear of it, suggested maybe a mouse ate the wire. Quoted us $350 for the part. Ordered the part online ourselves for $120 - lifted up the stove top and found the element hadn't been plugged in. No mouse. Contacted him to let him know - and nada. Clearly a bit of a rip off situation.