Visiting Prague and Czechia, we were excited to enjoy some Vietnamese food, of which the country…read moreand city has one of the largest Vietnamese populations in Europe. Four of us have had great Vietnamese meals in Paris, Berlin and California. Two of us travelled extensively in Vietnam, one worked in Vietnam. It was a Saturday night, nice crowd, tasteful restaurant. Food and service were overall disappointing. Tom Yum soup, which is actually Thai, had no chicken or vegetables. The Goi Coun (soft rolls or summer rolls), lacked any herbs or greens for which are key, just noodles and meat. Served with nuc mam, no peanut sauce or spice. Very bland. Then we waited an hour for the next courses and had to remind the waitress that others arrived after us, were served and finished. The final dishes came which were good or very good. Lemongrass grilled pork and cucumber salad - okay but better in Paris. Banana leaf duck, very good. Caramelized catfish (basa) very good but had better in California. Even though the restaurant was emptying out, we could not get refills on drinks. 3 of us are African American, one white. Seemed that the black folks were ignored. I had to think that's the reason for the poor service. After complaining, and we rarely complain, they did offer a 10% discount. It was so disappointing since this was something we were looking forward to. We've had great service in other Prague restaurants.