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    Phil's Upholstery

    3.0 (2 reviews)

    Services - Phil's Upholstery

    Furniture reupholstering

    Phil's Upholstery Photos

    Recommended Reviews - Phil's Upholstery

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    2 months ago

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    The Furniture Professionals - Chair brought in for refinishing.

    The Furniture Professionals

    (3 reviews)

    Amazing shop! These…read moreguys are great! I needed to repair some kitchen cabinets so I took them to Home Depot. As I was speaking with a customer service representative, a customer stopped and told me to go to Furniture Pros in Urbandale. Man!! He was right! I found their shop easily enough, and the guy there was very friendly. He looked at my cabinets and said he had the materials in stock and could fix them both for $60!!! Everywhere else I looked was closer to $200! I had another request if they could fix them in a couple of days. He said he would try but it might be difficult because they were shorted staff that week. The next day, I got a call by 12 pm saying the cabinets were ready! When I picked them up, they looked great! I couldn't even tell them apart from the original ones. Amazing service, excellent quality, and a very reasonable price. It doesn't get any better than that!! I definitely would recommend!!

    What a disorganized mess of a company to do business with. I had many items damaged from a moving…read morecompany that didn't use moving blankets or take care of my things. I contacted them for an estimate of repairs to provide my lawyer. I had many many back and forth calls with the ladies in the office trying to arrange the estimate. I'm talking to one woman making progress one day and a few days later a new lady calls me and has no knowledge of what was discussed before. One of the first things they did was contact the moving company who damaged my furniture to tell them about the situation. I already tried to work with them and they proved imcompetent at following through with resolving the matter. Odd that I was not asked before they did this. Then they didn't realize that an at-home inspection would be needed considering the size and quantity of items. So after several weeks wasted of back and forth calls they finally put me in the schedule correctly to then wait another month for the scheduled estimate date. The estimate was completed. Then the office sent me a bill. I had not expected to be billed because they never communicated to me that there would be a charge. I understand they want to be billed for their time doing the estimate and that's fine. But they need to communicate things like this to their customers. I asked about this and there was no apology or acknowledgement that they screwed up. Their office staff is clearly incompetent and extremely difficult to work with at all stages of the process. I'll take my business elsewhere.

    Phil's Upholstery - reupholstery - Updated May 2026

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